Celebrating the Professionals Who Help Protect Us

It may sound cliché to say that Employee Appreciation Day is every day for our company—but it’s true!

As today, March 6, is officially Employee Appreciation Day, it’s worth taking a moment to explain why we value our employees as much as we do. In short: because they’re the people who help protect what matters most each and every day. With more than 300 locations, nine monitoring centers, and the largest network of more than 20,000 security professionals - our employees are working together day in and day out to help keep us safe.

In 2019, our employees responded to a whopping 10.5 million alarm events in less than 11 seconds, answered 19 million calls from ADT subscribers and for 91% of the calls, customer questions were answered in less than 60 seconds. Our employees helped ensure safety and peace of mind for millions of customers - now that’s worth recognizing!

While we can boast all day long about our amazing employees, let’s hear from them directly about why being a part of the ADT family is so special to them - and what they love most about coming to work every day.

“What makes me so excited to come to work every day will always be the people of ADT.  I switched industries to join this team based on the people I met through the interview process.  Those same people - and the many new ones I met along the way - have continued to demonstrate what good people can do when focused on creating the best customer experience.” - Michael Keen, vice president, talent for ADT Commercial, 10 years with ADT

 

“Over the years, I’ve collaborated with some amazing people and developed wonderful lasting friendships. Honestly, every day can be a learning experience at ADT, I’ve always said that that’s what has kept my interest over the years. I really enjoy the variety of challenges/opportunities that come up. It keeps the day-to-day work very satisfying.” - Karl Kryczynski, ADT senior digital web producer, 35 years with ADT

 

“No matter what small part you play in the organization, we help save lives for a living. It's what we do. I’ve been blessed to be a part of three LifeSaver award presentations, and that alone is motivation to keep me going.” - Steven Brekel, ADT area admin manager in Oklahoma City, 22 years with ADT

As noted by Steven, a great example of our employees unwavering dedication to customers is our award-winning LifeSaver program, which honors ADT employees and first responders who have helped protect customers in life-threatening situations. To see some of the amazing stories, check out LifeSavers video collection which highlights actual customers sharing their stories of how ADT professionals and first responders helped save their lives.

This rewarding work is what keeps our amazing employees loyal to the company. In total, around 28% of our employees have been with ADT for over 10 years. Thank you again to our incredible employees for all they do! We see you and we appreciate you!

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