Why ADT

It's always been about what we're here to help protect you for.

It's always been about what we're here to help protect you for.

Grandfather and son walking on the sidewalk together and holding hands

For 150 years and counting, we’re there.

For 150 years and counting, we’re there.

It’s always been about what we’re here to help protect you for. We’re there for fresh starts, and here-we-go-agains. We’re there for tiny steps or big moments. We’re there for business as usual, or anything but. We're there for the everyday, every day.

For 150 years and counting, we’re there.

It’s always been about what we’re here to help protect you for. We’re there for fresh starts, and here-we-go-agains. We’re there for tiny steps or big moments. We’re there for business as usual, or anything but. We're there for the everyday, every day.

For 150 years, ADT has been helping protect every second with everything we’ve got.

For 150 years, ADT has been helping protect every second with everything we’ve got.

 ADT features Google Nest products

ADT believes that in today’s world, connection is protection. That’s why ADT security systems feature intelligent Google Nest products, for a smarter, safer home, inside and out.

ADT features Google Nest products

ADT believes that in today’s world, connection is protection. That’s why ADT security systems feature intelligent Google Nest products, for a smarter, safer home, inside and out.

Professional guidance whenever you need it

Professional guidance whenever you need it

You have installation options

You have installation options

Whether you want your system installed by an ADT professional, use Self-Setup, or have Remote Assistance every step of the way, we offer you the flexibility to choose your installation type, with a range of plans and services to meet your needs.

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Let's create your ideal system

Let's create your ideal system

Tell us a bit about yourself and your home, and we’ll customize a smart security solution just for you.

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You get more
with ADT 

150 years of service

For 150 years, ADT has made our customers’ security our top priority. Today, we help keep more than 6 million customers safe and secure.

24/7 ADT Monitoring

During an intrusion, our agents help confirm the danger, contact 911, and help keep you safe.

Remote Assistance

Whether you need support or help setting up new devices, get real-time answers on your schedule with remote assistance. 

See how ADT
compares

See how ADT compares

 
ADT logo
Ring
Brinks
Vivint
SimpliSafe
Xfinity
Years in Security Business


150


13


31


26


19


15
Company-operated US-based monitoring centers


6


0 - Outsources to Rapid Response


1


2


1


0 - Outsources to COPS Monitoring
Return & Money-Back Guarantee (MBG) Policies


6-month MBG1


30-day returns


3-day returns2


Up to 60-day returns; Up to 4-month MBG


60-day MBG


30-day MBG
Better Business Bureau (BBB) rating


A+


A-


A


B+


A+


A+
Not accredited
App Rating (iOS)3


4.8


4.6


4.7


4.6


4.8


4.4
App Rating (Android)3


4.7


4.2


4.0


3.7


4.5


4.1
24/7 customer support
Cellular and broadband communication methods available
Green circle with a white checkmark inside of it
Confirm/cancel alarms with a text message
Green circle with a white checkmark inside of it

(ADT Alarm Messenger)
Sells and installs Google Nest cameras and devices
Green circle with a white checkmark inside of it
Trusted Neighbor™
Green circle with a white checkmark inside of it
Video verification (indoor & outdoor)
$500 Theft Protection Guarantee

Yes⁴
Offers Pro Install and DIY Self Install
 
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Updated on 3/31/2025
* Money Back Guarantee: Applies after ADT has made attempts to resolve a system-related issue. Systems require purchase and continual monthly payment of both QSP and professional monitoring at time of activation to be eligible. See here for terms.
2. Return & Money-Back Guarantee (MBG) Policies: Brinks offers the legally required 3-day right of rescission period.
3. Mobile app ratings are scored on a 5-point scale (Apple iTunes and Google Play Store).
4. Theft Protection Guarantee: Customer may receive reimbursement of up to five hundred dollars ($500) of Customer’s homeowner’s insurance deductible (if any) if, and only if, ALL requirements for Theft Protection Guarantee are met to ADT’s reasonable satisfaction. Subject to terms and conditions of the Residential Services Contract. See here for full terms.

How safe is your neighborhood?

How safe is your neighborhood?

Check our crime stats map
to find out.

Check our crime stats map to find out.

View Crime Map

150 Years of protecting our neighbors

ADT customers in communities across the country trust us with their lives.

ADT customers in communities across the country trust us with their lives.

Samantha

Ocean Springs, MO

I’m so thankful we had ADT protection and that I got that phone call from the ADT representative. It saved my house. It saved my family. It saved my dog.

Katie

Fresno, CA

I knew if I hit the red button, someone would come on the line. All I remember shouting was ‘Emergency 911.’ The ADT dispatcher took it from there. I thank ADT for that call that was made for me and truly believe it saved my life.

Wendy

Seattle, WA

ADT gives me peace of mind. It makes me feel more comfortable knowing that my son is protected also. I’m so thankful they called so fast and that police officers were here so quickly to help us.

One second your guard’s up, the next you’re safeguarded

One second your guard’s up, the next you’re safeguarded

ADT PACKAGES

Smarter products for a safer home

Smarter products for a safer home

Start with one of our packages or build your own custom home security system. Either way, we make it easy.

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Security that goes beyond the home

Health & senior safety

Get protection at home or away, including Fall Detection that can help when you need it most.

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Small business security

We can customize a solution to help secure your business and protect your employees.

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