Our People Set Us Apart
Our people are dedicated to your safety, and taking care of the people and property you value most in your life. Our customers trust us to help protect those things that cannot be replaced, remade or rebuilt. It’s a trust we’ve worked to earn and maintain every day for more than 140 years. And we’ll continue to earn your trust 24 hours a day, 365 days a year.
Calls Answered Within a Few Rings
When you call us, we'll answer quickly - in most cases within a few rings, no matter what time of day you call. And you won’t be greeted by a recording. A real person will answer and stay with you until they’ve helped you resolve your issue.
Same-Day or Next-Day Service
We don't want you waiting for service. So we offer same-day or next-day service at no additional charge. And your technician will be a highly trained security expect, with an average of 11 years at ADT.
You Get More with ADT
6-Month Money-Back Guarantee
We want you to be happy with your ADT service. If for any reason you're dissatisfied with our products or service, we’ll fully refund your installation and monitoring fees hassle-free*.
Homeowner’s Insurance Certificate
If your ADT-monitored security system is eligible for discounts on your homeownerʼs insurance, weʼll provide a certificate for your insurer. Check with your agent or broker to find out.
Theft Protection Guarantee
If a burglary occurs while your ADT security system is armed, weʼll pay up to $500* of your insurance deductible.
Mover's Savings Package
If youʼve been an ADT customer for six months or more, you qualify for our special Moverʼs package, with ADT discounts for your new home, plus 25%* off additional sensors.
It Works for Us Before We Put It to Work for You
Before it becomes part of your security system, our engineers test our products under some of the most difficult conditions, like radio frequency test rooms and extreme temperature chambers. All to make sure they'll perform in real-life scenarios when your health and safety may be at stake. Our engineers test our products under some of the most difficult conditions – in radio frequency test rooms and extreme temperature chambers – to make sure they’ll perform in real-life scenarios when your health and safety may be at stake. So you can rest assured that nothing leaves our state-of-the-art testing facility unless we’re 100 percent certain you’re getting the best quality product for your home.
We’re Redefining Security
We believe everyone deserves to feel safe – whether you’re in your home or on the go. With our increasingly busy lifestyles and more time spent living online, threats to security are changing. ADT is evolving with these changes, too.
ADT on the Go
Now you and your family can take ADT with you: the new ADT Go app with SOS Emergency Response and the ADT Panic Response app for Samsung Gear watches put help just a tap away.
Smart Homes
We help make smart homes more secure. With the ADT Pulse app and integrations with everything from Amazon Alexa to Google Home, you can connect your security and smart devices and control them remotely – everything from lights and locks to small appliances. Learn more about smart homes.
More Innovation to Come
ADT is constantly looking for innovative new solutions to protect you and your family, and make your lives better. Soon, we’ll be introducing more new products, including a suite of cyber security technology to cover your computers, your network and your devices.
Customers Tell Their Stories
The ADT LifeSaver Program recognizes outstanding ADT professionals who helped save a customer’s life.
The Hailey Family
Sophie’s Story
Julie’s Sting
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