We are what we protect
Service 2020
(Command and Control)
(3 years in a row)
Security - April 2017, 2018, 2019
Our people set us apart
Our people are dedicated to taking care of the people and property you value most in your life. Our customers trust us to help protect those things that cannot be replaced.
Calls answered within a few rings
When you call us, we’ll answer quickly – in most cases within a few rings, no matter the time of day. And a real person will answer and stay with you until they’ve helped you resolve your issue.
Same-day or next-day service
We don’t want you waiting for service. So if you need something, you’ll get either same-day or next-day service, from a highly trained security expert.
It works for us before we put it to work for you
Before it becomes part of your security system, our engineers test our products under some of the most difficult conditions to make sure they’ll perform in real-life scenarios when your health and safety may be at stake.
You get more with ADT
6-month, money-back guarantee
We want you to be happy with your ADT service. If ADT can't resolve your system or service concerns, we’ll refund your installation and monitoring fees*.
Alarm monitoring certificate
If your ADT-monitored security system is eligible for discounts on your homeownerʼs insurance, weʼll provide an alarm monitoring certificate for your insurer. Check with your agent or broker to find out.
Theft protection guarantee
If a burglary occurs while your ADT security system is armed, weʼll pay up to $500* of your insurance deductible.
Mover's savings package
If youʼve been an ADT customer for six months or more, you qualify for our special Moverʼs package, with ADT discounts for your new home, plus 25%* off additional sensors.
We’re redefining security
ADT Go app
You and your family can take the protection of ADT with you when you’re on the go, with the new ADT Go app. Learn more
Smart homes
With the ADT mobile app and integration with smart home platforms like Amazon Alexa, you can connect your security and smart devices and control them remotely.
ADT cybersecurity
More and more we live our lives online, through all our different devices. ADT protects those, too, with a suite of advanced cybersecurity solutions.
Customers tell their stories
The Hailey family
Sophie’s story
