Residential Security - Terms and Conditions

Traditional Security:

Requires 36-month monitoring contract starting at $28.99/mo. (24-month monitoring contract in California, total fees from $695.76) and minimum purchase amount of $449. Service and installation charges vary depending on system configuration, equipment, and services selected. Applies to Traditional Service level only. Landline phone required. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Excludes ADT’s Quality Service Plan (QSP).

$28.99/month + $100 off Installation:

Requires 36-month monitoring contract starting at $28.99/mo. (in California, 24-month contract, total from $695.76) with enrollment in EasyPay. Service and installation charges vary depending on system configuration, equipment, and services selected. Offer includes $100 instant savings on installation with minimum purchase of $449 after promotion is applied.#Traditional Service Level requires landline phone. Excludes ADT’s Quality Service Plan (QSP). Upon early termination by Customer, ADT may charge 75% of total service charges due for the remaining contract term. System remains property of ADT. Limit one offer per new ADT customer contract and cannot be combined with other offers or discounts. Offer not applicable to system/services purchased from ADT Authorized Dealer(s).

$28.99/month + $200 off Installation:

Requires 36-month monitoring contract starting at $28.99/mo. per month (in California, 24-month contract, total from $695.76) with enrollment in EasyPay. Service and installation charges vary depending on system configuration, equipment, and services selected. Offer includes $200 instant savings on installation with minimum purchase of $449 after promotion is applied. Traditional Service Level requires landline phone. Excludes ADT’s Quality Service Plan (QSP). Upon early termination by Customer, ADT may charge 75% of total service charges due for the remaining contract term. System remains property of ADT. Limit one offer per new ADT customer contract and cannot be combined with other offers or discounts. Offer not applicable to system/services purchased from ADT Authorized Dealer(s).

$28.99/month + 25% off Installation:

Requires 36-month monitoring contract starting at $28.99/mo. (in California, 24-month contract, total from $695.76) with enrollment in EasyPay and $599 minimum installation fee. Service and installation charges vary depending on system configuration, equipment, and services selected. Offer includes 25% instant savings on installation (maximum $300 savings). Offer valid only for current or former ADT customers who have or had an active ADT account in good standing for at least 6 months before cancellation of ADT monitoring services. You may qualify for a higher discount. Excludes ADT’s Quality Service Plan (QSP). Taxes and fees may apply. Upon early termination by Customer, ADT may charge 75% of total service charges due for the remaining contract term. System remains property of ADT. Limit one offer per new ADT customer contract and cannot be combined with other offers or discounts. Offer not applicable to system/services purchased from ADT Authorized Dealer(s). Satisfactory credit history required. Prices subject to change.

25% off Installation:

Requires 36-month monitoring contract with enrollment in EasyPay and $599 minimum installation fee. Service and installation charges vary depending on system configuration, equipment, and services selected. Offer includes 25% instant savings on installation (maximum $300 savings). Offer valid only for current or former ADT customers who have or had an active ADT account in good standing for at least 6 months before cancellation of ADT monitoring services. You may qualify for a higher discount. Excludes ADT’s Quality Service Plan (QSP). Taxes and fees may apply. Upon early termination by Customer, ADT may charge 75% of total service charges due for the remaining contract term. System remains property of ADT. Limit one offer per new ADT customer contract and cannot be combined with other offers or discounts. Offer not applicable to system/services purchased from ADT Authorized Dealer(s). Satisfactory credit history required. Prices subject to change.

$19.99/month:

Requires 36-month monitoring contract with a minimum charge of $28.99/mo. (before instant savings) (24-month monitoring contract in California, total fees from $695.76 (before instant savings)) and enrollment in EasyPay. Service and installation charges vary depending on system configuration, equipment, and services selected. Offer includes $9.00 instant savings per month applicable only towards monthly monitoring charge for the first 12 months of initial contract term (total value of $108.00) with minimum purchase of $449. Traditional Service Level requires landline phone. Excludes ADT’s Extended Limited Warranty. Upon early termination by Customer, ADT may charge 75% of the remaining monthly service charges for the balance of the initial contract term. Limit one offer per new ADT customer contract. Not valid on purchases from ADT Authorized Dealers.

$19.99/month + $100 off Installation:

Requires 36-month monitoring contract with a minimum charge of $28.99/mo. (before instant savings) (24-month monitoring contract in California, total fees from $695.76 (before instant savings)) and enrollment in EasyPay. Service and installation charges vary depending on system configuration, equipment, and services selected. Offer includes (i) $9.00 instant savings per month applicable only towards monthly monitoring charge for the first 12 months of initial contract term (total value of $108.00) and (ii) $100 instant savings on installation with minimum purchase of $449 after promotion is applied. Traditional Service Level requires landline phone. Excludes ADT’s Extended Limited Warranty. Upon early termination by Customer, ADT may charge 75% of the remaining monthly service charges for the balance of the initial contract term. Limit one offer per new ADT customer contract. Not valid on purchases from ADT Authorized Dealers.

$19.99/month + $200 off Installation:

Requires 36-month monitoring contract with a minimum charge of $28.99/mo. (before instant savings) (24-month monitoring contract in California, total fees from $695.76 (before instant savings)) and enrollment in EasyPay. Service and installation charges vary depending on system configuration, equipment, and services selected. Offer includes (i) $9.00 instant savings per month applicable only towards monthly monitoring charge for the first 12 months of initial contract term (total value of $108.00) and (ii) $100 instant savings on installation with minimum purchase of $449 after promotion is applied. Traditional Service Level requires landline phone. Excludes ADT’s Extended Limited Warranty. Upon early termination by Customer, ADT may charge 75% of the remaining monthly service charges for the balance of the initial contract term. Limit one offer per new ADT customer contract. Not valid on purchases from ADT Authorized Dealers.

Doorbell Camera + Outdoor Camera Installed Free

Requires 36-month monitoring contract starting at $56.99/mo with QSP (24-month monitoring contract in California, total fees from $1,367.76), and enrollment in ADT Easy Pay. Offer includes installation of one (1) video doorbell camera AND one (1) outdoor camera with min purchase price of $599 after promo is applied depending on geographic location. Applicable taxes extra. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Service and installation charges vary depending on system configuration, equipment and services selected. Expires 08/01/2021.

ADT Video Doorbell Professionally Installed Free:

Requires 36-month monitoring contract starting at $56.99/mo. with QSP (24-month monitoring contract in California, total fees from $1,367.76) and enrollment in ADT EasyPay. Offer includes installation of one (1) ADT video doorbell with minimum purchase price of $599 after promotion is applied depending on geographic location. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Service and installation charges vary depending on system configuration, equipment, and services selected.

ADT Outdoor Camera Professionally Installed Free:

Requires 36-month monitoring contract starting at $56.99/mo. with QSP (24-month monitoring contract in California, total fees from $1,367.76) and enrollment in ADT EasyPay. Offer includes installation of one (1) ADT outdoor camera with minimum purchase price of $599 after promotion is applied depending on geographic location. Applicable taxes extra. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Service and installation charges vary depending on system configuration, equipment, and services selected.

ADT 720p Indoor Cameras (2) Professionally Installed Free:

Requires 36-month monitoring contract starting at $56.99/mo. with QSP (24-month monitoring contract in California, total fees from $1,367.76) and enrollment in ADT EasyPay. Offer includes installation of two (2) 720p indoor cameras with minimum purchase price of $599 after promotion is applied depending on geographic location. Applicable taxes extra. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Service and installation charges vary depending on system configuration, equipment, and services selected.

ADT Video Doorbell OR Outdoor Camera Professionally Installed Free:

Requires 36-month monitoring contract starting at $56.99/mo. with QSP (24-month monitoring contract in California, total fees from $1,367.76) and enrollment in ADT EasyPay. Offer includes installation of one (1) video doorbell camera OR one (1) outdoor camera with minimum purchase price of $599 after promo is applied depending on geographic location. Applicable taxes extra. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Service and installation charges vary depending on system configuration, equipment, and services selected.

ADT Video Doorbell AND Outdoor Camera Professionally Installed Free:

Requires 36-month monitoring contract starting at $56.99/mo. with QSP (24-month monitoring contract in California, total fees from $1,367.76) and enrollment in ADT EasyPay. Offer includes installation of one (1) video doorbell camera AND one (1) outdoor camera with minimum purchase price of $599 after promo is applied depending on geographic location. Applicable taxes extra. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Service and installation charges vary depending on system configuration, equipment, and services selected.

ADT Video Doorbell Professionally Installed Free + 3 Months of Free Monitoring:

Requires 36-month monitoring contract starting at $56.99/mo. with QSP (24-month monitoring contract in California, total fees from $1,367.76), and enrollment in ADT EasyPay. Offer includes (i) installation of one (1) ADT video doorbell and (ii) a one-time credit of $179.97 applicable only to monthly monitoring fees with minimum purchase price of $599 after promotion is applied depending on geographic location. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Service and installation charges vary depending on system configuration, equipment and services selected.

Free Installation of Smoke or Carbon Detector:

Requires 36-month monitoring contract starting at $45.99/mo with QSP (24-month monitoring contract in California, total fees from $1,103.76), and enrollment in ADT Easy Pay. Offer includes free installation of one (1) ADT smoke detector OR carbon detector with minimum purchase price of $699 after promotion is applied. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Service and installation charges vary depending on system configuration, equipment and services selected.

Free Installation of Smart Door Lock:

Requires 36-month monitoring contract starting at $59.99/mo. with QSP (24-month monitoring contract in California, total fees from $1,439.76) and enrollment in ADT EasyPay. Offer includes free installation of one (1) smart door lock with minimum purchase price of $1,519 after promotion is applied. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Service and installation charges vary depending on system configuration, equipment, and services selected.

$100 ADT Visa Reward Card:

Requires 36-month monitoring contract starting at $28.99/mo. (24-month monitoring contract in California, total fees from $695.76), and enrollment in ADT EasyPay. Requires minimum purchase price of $449. One (1) Visa Reward Card valued at $100 is redeemable seven (7) days after system is installed, wherein an email is sent to the customer's email address associated with their account with a promo code. The customer must validate the promo code on the website provided in the email and a physical card will be sent in the mail. Installation must occur within 60 days of offer expiration date to receive card. Applicable to new and resale sale types only. Card is issued by MetaBank®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months; unused funds will forfeit after the valid thru date. Card terms and conditions apply.

Starting at $28.99 + $200 ADT Visa Reward Card:

Requires 36-month monitoring contract starting at $28.99 per month (24-month monitoring contract in California, total fees from $695.76), and enrollment in ADT EasyPay. Service and installation charges vary depending on system configuration, equipment and services selected. Traditional Security requires landline phone and excludes ADT's Quality Service Plan (QSP). Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Offer includes one (1) Visa Reward Card valued at $200 with minimum purchase of $449. Card is redeemable seven (7) days after system is installed, wherein an email is sent to the customer's email address associated with their account with a promo code. If no email address on the account, the customer will be mailed a postcard. The customer must validate the promo code on the website provided in the email and a physical card will be sent in the mail. Installation must occur within 60 days of offer expiration date to receive card. Applicable to new and resale sale types only. Card is issued by MetaBank®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months; unused funds will forfeit after the valid thru date. Card terms and conditions apply.

Relocation $200 Instant Savings:

 Requires 36-month monitoring contract starting at $28.99/mo. (in California, 24-month contract, total from $695.76) with enrollment in EasyPay. Service and installation charges vary depending on system configuration, equipment, and services selected. Offer includes $200 instant savings on installation. Offer valid only for current or former ADT customers who have or had an active ADT account in good standing for at least 6 months before cancellation of ADT monitoring services. You may qualify for a higher discount. Excludes ADT’s Quality Service Plan (QSP). Taxes and fees may apply. Upon early termination by Customer, ADT may charge 75% of total service charges due for the remaining contract term. System remains property of ADT. Limit one offer per new ADT customer contract and cannot be combined with other offers or discounts. Offer not applicable to system/services purchased from ADT Authorized Dealer(s). Satisfactory credit history required. Prices and offer subject to change and may vary by market.

Reactivation Movers Offer:

Get ADT starting at $19.99: Requires 36-month monitoring contract with a minimum charge of $28.99/mo. (before instant savings) (24-month monitoring contract in California, total fees from $695.76 (before instant savings)) and enrollment in EasyPay. Service and installation charges vary depending on system configuration, equipment, and services selected. Offer includes $9.00 instant savings per month applicable only towards monthly monitoring charge for the first 12 months of initial contract term (total value of $108.00). Excludes ADT’s Extended Limited Warranty. Upon early termination by Customer, ADT may charge 75% of the remaining monthly service charges for the balance of the initial contract term. Applicable taxes extra. Limit one offer per new ADT customer contract. Not valid on purchases from ADT Authorized Dealers. Satisfactory credit history required. A security deposit may be required. Prices and offer subject to change and may vary by market.

Movers Package Guarantee:

To qualify for the special Mover’s Offer, you must be a current or former ADT customer who has had active ADT contract monitored service for two years (24 months), and your ADT account must be in good standing, or have been in good standing when you left ADT. Offer valid for two (2) years following cancellation of ADT service in your prior home. 36-month monitoring contract required at the then-prevailing monthly monitoring rate (24-month in CA). ADT may substitute a comparable home security system. Local permit fees may be required. Proof of home ownership required. Additional fees required for some services. All relocation credits are only valid toward installation charge of new equipment. Credits may not be applied for any other purpose. Amount of credit is based on length of tenure with ADT; 6-11 months with ADT yields a credit of $100; 12–23 months with ADT yields a credit of $249; 24 months or longer with ADT qualifies you for the special Mover’s Offer. Maximum allowable discount is $349 on any ADT Traditional monitoring service level and $399 on any ADT Interactive service level. 25% discount on valid on installation amounts up to $1,600 (maximum discount not to exceed $400). Total discount not to exceed $749 for Traditional monitoring service level or $799 for an ADT Interactive service level. Offer not applicable to system/services purchased from ADT Authorized Dealer(s). Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. 36-month monitoring contract required from $35.99/mo., including QSP. In California, 24-month monitoring contract required from $35.99/mo., including QSP (24-month total from $863.76). Traditional Service Level requires landline phone. System to remain property of ADT.

Free CellGuard with System Reactivation Offer:

Offer is valid only with the reactivation of an existing ADT alarm system with the purchase of alarm monitoring services from ADT Security Services. Not valid on purchases from ADT Authorized Dealers. Limit one offer per new ADT customer and cannot be combined with other offers or discounts. Additional charges may apply in areas that require guard response service for municipal alarm verification. System to remain property of ADT. Prices subject to change and may vary by market. Local permit fees may be required. Satisfactory credit history required. A security deposit may be required. Prices subject to change. Offers not available in all markets.  Additional fees required for some services. Offer subject to change. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided. CellGuard requires cellular network coverage.

Financing:

Requires retail installment agreement. Financing available for equipment and installation costs only. Financing available for well-qualified borrowers at 0% Annual Percentage Rate for a minimum of $599 up to a max limit of $4,000 for each approved application. First payment due upon equipment installation and subsequent payments in equal monthly installments for the term selected (excluding any applicable fines and service charge increases). 12, 24, 36, & 60-month terms available. Longer terms require additional credit qualifications. Full remaining balance for equipment and installation due immediately upon termination of the related ADT services for ADT-provided financing. Late Charge – ADT may impose a one-time charge on each payment that is more than ten (10) days past due, up to the maximum amount permitted by law, but in no event will this amount exceed $5.00. Prepayment – If prepayments are made, there is no penalty or refund. Financing is not available in all geographic regions and Puerto Rico.

Theft Protection Guarantee:

Customer may receive reimbursement of up to five hundred dollars ($500) of Customer’s homeowner’s insurance deductible (if any) if, and only if, ALL requirements for Theft Protection Guarantee are met to ADT’s reasonable satisfaction. Customer must request reimbursement within 60 days of property loss. Request must be mailed to ADT and include: Theft Protection Guarantee certificate signed by Customer, a letter from Customer requesting reimbursement, a copy of the police report, and a copy of the accepted insurance claim. ADT reserves the right to reject any application for reimbursement that does not comply with all of the requirements.

ADT Money-Back Guarantee:

Money-back guarantee only applies after ADT has made attempts to resolve a system-related issue and has not been able to resolve that issue within the first six (6) months of your contract. Equipment must be fully removed before a refund will be processed. Conditions preventing normal system operation cannot be caused by the customer.

Homeowner's Insurance Savings:

Some insurance companies offer discounts on homeowner’s insurance. Please consult your insurance company.

Interactive Services:

ADT Command Interactive Solutions Services (“ADT Command”) helps you manage your home environment and family lifestyle. Requires purchase of an ADT alarm system with 36-month monitoring contract ranging from $45.99-$59.99/mo. with QSP (24-month monitoring contract in California, total fees ranging $1,103.76-$1,439.76), enrollment in ADT EasyPay, and a compatible device with Internet and email access. These interactive services do not cover the operation or maintenance of any household equipment/systems that are connected to the ADT Command equipment. All ADT Command services are not available with all interactive service levels. All ADT Command services may not be available in all geographic areas. You may be required to pay additional charges to purchase equipment required to utilize the interactive service features you desire.

General:

Additional charges may apply in areas that require guard response service for municipal alarm verification. System remains property of ADT. Local permit fees may be required. Prices and offers subject to change and may vary by market. Additional taxes and fees may apply. Satisfactory credit required. A security deposit may be required. Simulated screen images and photos are for illustrative purposes only.

 

QSP:

QSP is ADT’s extended limited warranty plan. Labor and replacement parts covered for ADT installed equipment only. Customer damage/misuse, non-ADT installed outside cameras, acts of nature and intrusion damage are not covered. Batteries replacement is not covered. Overtime rates apply for service after-hours service calls. The monthly fee for QSP based on equipment total as set forth below:

Equipment Total

Add'l QSP

QSP List

Price

Required

Add

Total

$0-$500

Included

$0.00

$7.00

$501-$1,000

Included

$0.00

$7.00

$1,001-$1,500

Included

$0.00

$7.00

$1,501-$2,000

Included

$0.00

$7.00

$2,001-$2,500

Add'l $7/Mo.

$7.00

$14.00

$2,501 -$3,000

Add'l $9/Mo.

$9.00

$16.00

$3,001-$3,500

Add'l $11/Mo.

$11.00

$18.00

$3,501-$4,000

Add'l $12/Mo.

$12.00

$19.00

$4,001-$4,500

Add'l $14/Mo.

$14.00

$21.00

$4,501 - $5,000

Add'l $15/Mo.

$15.00

$22.00

$5,001 - $6,000

Add'l $18/Mo.

$18.00

$25.00

$6,001 - $7,000

Add'l $21/Mo.

$21.00

$28.00

$7,001 - $8,000

Add'l $24/Mo.

$24.00

$31.00

Resales:

QSP is ADT’s extended limited warranty plan. Labor and replacement parts covered for ADT installed equipment only. Customer damage/misuse, non-ADT installed outside cameras, acts of nature and intrusion damage are not covered. Batteries replacement is not covered. Overtime rates apply for services after hours service calls. QSP prices based on number of monitored zones in your home. Monthly fee for QSP based on equipment total as set forth below:

Number of
System Zones

Add'l QSP

Total QSP

0-4 zones

 

$7.00

5-9 zones

 

$7.00

10-13 zones

 

$7.00

14-17 zones

 

$7.00

18-21 zones

$7.00

$14.00

22-25 zones

$9.00

$16.00

26-29 zones

$11.00

$18.00

30-33 zones

$12.00

$19.00

34-37 zones

$14.00

$21.00

38-41 zones

$15.00

$22.00

42-45 zones

$18.00

$25.00

46-49 zones

$21.00

$28.00

50-53 zones

$24.00

$31.00


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