Skip to main content

We kept your cart safe

You left some really smart security in there!
Get a free quote and ADT offers.

Call or complete the form and an ADT specialist will contact you with a quote.

ADT Privacy Policy

Last updated: January 4, 2024

Para conocer la Política de Privacidad en español, haga clic aquí.




A. Identifiers/Contact Information

Name, postal address, home/business address, telephone number, email address, account name, company affiliation, membership status, or other similar identifiers.

B. Personal Information Categories in Applicable State Statutes

Signature, physical characteristics/description, bank account/credit card/debit card numbers, other financial information, medical information, health insurance information, or other insurance policy information.

C. Protected Classifications/ Characteristics Information

Age (40 years or older), marital status, sex, gender, veteran, or military status.

D. Commercial Information

Records of personal property, owner/renter, housing characteristics, credit score/worthiness, income level, lifestyle, products and services purchased/obtained/considered, or other purchasing or consuming histories or tendencies.

E. Biometric Information

See Sensitive Personal Information category below.

F. Internet/Network Activity Information

Browsing/search history, interactions with a website/application/advertisement, Internet protocol (IP) address, Internet service provider (ISP) information, log files, Wi-Fi bandwidth, and upload/download speeds.

G. Geolocation Information

 Approximate: GPS, physical location, or movements.

H. Sensory Information

Audio, electronic, visual, thermal/temperature, motion, accelerometer, or similar data

I. Professional/Employment Information

N/A – Not Collected

J. Non-public Education Information 

N/A – Not Collected

K. Inferences from Personal Information

Profile reflecting personal preferences, characteristics, predispositions, behavior, and attitudes.

L. Sensitive Personal Information

  • Government Identifiers - Social Security numbers, driver’s license number, or other state identification numbers. 
  • Financial Accounts with Credentials - N/A – Not Collected 
  • Precise Geolocation - Precise geolocation including GPS, physical location, or movements data. 
  • Race/Ethnicity/Affiliations - N/A – Not Collected
  • Communication Content - N/A – Not Collected 
  • Biometric Information - Activity patterns, fingerprints, faceprints, voiceprints, iris or retina scans, gait, other physical patterns, sleep, health, or exercise data. 
  • Health Information - Health data including medical condition, physical/mental disability, diagnosis, or treatment. 
  • Sexual Orientation - N/A – Not Collected 
  • Child/Minor Information – N/A – Not Collected unless required for a specific product

o Collection Purpose: ADT uses and processes the personal information we collect for the purposes outlined in the Personal Information Uses, Disclosures, and Sharing section below. 

What Methods and Sources ADT Uses for Collecting Personal Information: ADT collects the personal information using several methods and from various sources, including the following:




 We may directly collect personal information in many situations. For example, you may provide us personal information when:

  • Registering for our services or an account with ADT.
  • Activating and using your devices with our services.
  • Signing up for special offers from ADT and selected third parties.
  • Submitting a paper form or transmitting information to us online or via telephone.
  • Submitting your credit card or other payment information.
  • Applying for credit or financing.
  • Receiving our services including interactions with sales representatives, service technicians, customer service, and monitoring centers (some of which may be recorded to ensure service quality and to maintain an accurate record of our communications with you).
  • Visiting and interacting with our websites.

If you provide us any information relating to another person, you represent that you have the authority to do so and to permit us to use the information in accordance with this policy.

Indirectly or Automatically

We may also indirectly or automatically collect personal information using the technologies and from the sources described below:

  • Device Data: We may collect various types of data and event information from your devices by using cameras, microphones, GPS, or other monitoring sensors.
  • Cookies: We may receive and store certain information about your browsing preferences by using ADT and third-party cookies. Cookies are small text files placed on your computer to customize your experience.
  • Web Beacons: We may collect information about your browsing activities by using web beacons. Web beacons are transparent graphic pixels that are placed on web pages that enable us or a third party to track your actions on our websites and deliver interest-based advertisements.
  • Local Stored Objects: We may collect and store information about your browsing activities through locally stored objects by using technologies such as “Flash cookies” and HTML5 (LSOs). LSOs track your actions and store information about your preferences and can be used by third-party partners to deliver interest-based advertisements.
  • Social Media Features: We may collect information through social media features that may collect your Internet protocol (IP) address of the page you are visiting and may set a cookie to enable the feature to function properly. These features are either hosted by a third party or hosted directly by us.
  • Log Files: We may collect certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
  • Mobile: We may collect information on the type of device you use, operating system version, unique device identifier, and other similar information when you use devices or applications with our services. We may collect your location-based information as part our services to identify your location for dispatching or providing to emergency service providers. We provide this information to third-party services for the purpose of providing our services. We also use mobile analytics software to collect information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, where the application was downloaded from, and to improve the functionality of our applications. 

Third Parties/

Other Sources

We may also collect personal information from third parties and other sources, including:

  • Authorized Dealers: We may collect or receive personal information from ADT authorized dealers who sell ADT’s products and services or who transfer your service account to ADT. 
  • Data Brokers/Resellers: We may collect or receive personal information from data brokers or data resellers whose data ADT uses for marketing and research purposes. 
  • Lead Generation Providers: We may collect or receive personal information through various lead generation methods including ADT websites or third-party websites where lead generation partners collect personal information on our behalf.
  • Affinity Partners: We may collect or receive personal information from business partners where we have an agreement to provide discounted services to each other’s customers.
  • Referral Programs: We may collect or receive personal information from your friends, relatives, acquaintances, or other third parties through our referral programs.
  • Other Sources: We may collect, receive, or combine the above information with other information we collect or receive from other sources, such as public databases, joint marketing partners, social media platforms, and other third parties including, but not limited to, credit reporting bureaus.



 Categories of Parties

Business/Commercial Purpose

Service Providers and Business Partners

We disclose and may share personal information with service providers, including: partner companies, authorized dealers, advertisers, Internet cookie recipients, and insurance companies. Before we disclose or share personal information, we enter into written agreements with such service providers which contain data protection terms that safeguard such information. These service providers may use the personal information only as necessary to provide ADT services, to support ADT’s business operations, or other purpose with your consent.

Emergency Services Contacts

We disclose and may share personal information with persons designated in your emergency contact list and third-party emergency services providers such as police departments, fire departments, and emergency medical services to provide our services.

Affiliates/Related Entities

We disclose and may share personal information with ADT’s parent company, affiliates, subsidiaries, or other related ADT entities to support our business operations and to provide our services. 

Legal Authorities

We disclose and may share personal information for legal reasons including to comply with legal process, requirements based on the nature of information requested and the circumstances of the request, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate potential fraud, or other illegal activity. 

Transfer in the Event of Sale or Change of Control

We disclose and may share personal information with third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock, including in connection with any bankruptcy or similar proceedings.

ADT does not sell personal information to third parties for monetary or other valuable consideration. ADT does not share personal information with a third party for their own marketing purposes or for cross contextual behavioral advertising, without your consent. Further, ADT does not knowingly sell personal information of minors under 16 years of age or share such information without appropriate consent.