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ADT SMART MONITORING

We deliver alarms to 911 centers 8x^* faster

Introducing ADT SMART Monitoring. In an emergency when every second counts, our secure text platform lets you quickly request help with just a tap. Then, we send your alarm to 911 electronically, so it gets there 8x faster^*.

^**vs. ADT’s traditional voice handling speeds. For participating 911 centers connected to ADT’s SMART Monitoring. (ADT call handling data Oct 2021-March 2022). Not available nationwide. Click here to see coverage.

Get a FREE quote

Call (800) 826-1944 or fill out the form below and an ADT Specialist will call you, from time to time, about ADT offers.

By clicking the 'Get a Free Quote' button below, I agree that an ADT specialist may contact me via text messages or phone calls to the phone number provided by me using automated technology about ADT offers and consent is not required to make a purchase. Your information is collected and used in accordance with our privacy policy.

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Here's how your alarm gets to 911 centers faster

ADT Alarm Messenger™ makes verifying an emergency or canceling a false alarm as quick and easy as answering a text.

CHECK IN WITH YOUR EMERGENCY CONTACTS

Chat with your emergency contacts in Alarm Messenger to determine whether you want to cancel your alarm or request help.

REQUEST POLICE WITH THE TAP OF A BUTTON

If there's a real emergency, simply press the Request Police button in Alarm Messenger to verify your alarm.

911 DISPATCHERS SEND HELP

When verified, an ADT agent will send your alarm to 911 electronically^**, so they can quickly send help.

**For participating 911 centers connected to ADT’s SMART Monitoring. Click here to see coverage.

See if your local 911 center is connected to ADT SMART Monitoring.

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Your alarms reach 911 8X^* faster

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Trust ADT when every second counts

Thanks to our award-winning^† SMART Monitoring technology, our agents are able to send alarms to participating 911 centers electronically, bypassing the need for a phone call and saving valuable time. This helps us handle more than 95% of our critical alarms within 60 seconds^Δ, so you can count on us to be there when you need help.

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^†SIAC, 2022. ADT is a gold sponsor of SIAC.

^ΔSource: Tom Nakatani, ADT IT, 2022

Reduce costly false alarms

Alarm Messenger makes it easy to cancel a false alarm. In fact, our data shows that it’s already reduced the number of 911 responses to false alarms for ADT customers by more than 50%^**.

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^**ADT call center data, 2021