Scam Alert: Remote PC Support Scams
September 14, 2017
Just when you thought you were aware of all the scams out there along comes a new one; remote PC support. The premise behind the pc support scam is that someone poses as tech support from a company like Microsoft. The person offers to help you with the computer problems you’ve been having. What makes this particular scam so probable is that most of us don’t know or understand the science behind how our computers work let alone fixing them.
It makes sense that people would at some point have computer issues. Then, just as if the universe hears your cries of frustration, you get a call or email from someone posing as tech support from a reputable IT vendor. PC World calls these scams, 'social engineering' or 'trust' scams. The scams seem to work in a few different ways.
It may not be clear how the scammer gets your phone number, email address or any of your contact information, but it does demonstrate why there is a need to develop a relationship with a trust IT tech. In the meantime, if anyone emails or calls you with a ruse that your PC needs attention, just hang up or delete the email.
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