ADT, your trusted Home Security Provider in Roanoke, VA
(800) 489-9070ADT provides professional home security installation and 24/7 monitoring to homeowners in Roanoke, Virginia, and throughout the Roanoke Valley. The ADT Roanoke team serves neighborhoods and communities including Salem, Vinton, Cave Spring, Hollins, and Bonsack. Roanoke’s location along the I-81 corridor in the Blue Ridge Mountains makes it the largest metro area in western Virginia, with the Roanoke Star and Mill Mountain providing a recognizable orientation point for the region.
Roanoke homeowners invest in smart home security for property protection and environmental monitoring across the Blue Ridge’s varied seasonal conditions, from summer thunderstorms to winter ice events. ADT’s 24/7 professional monitoring is available 24/7 to respond to alarm events, including notifications for intrusion, fire, carbon monoxide, and environmental hazards. ADT operates six company-operated monitoring centers, all U.S.-based and not outsourced.
5221 Valleypointe Drive Suite 3
Roanoke VA 24019
United States
(540) 904-0459
Nearby Cities
Mon-Fri: 8AM - 4PM
Sat-Sun: Closed
Mon-Fri 7AM to 9PM
Sat 8AM to 6PM
Sun 9AM to 6PM
Happy Customers in the Roanoke Area
Regina
Roanoke, VA
“Very happy with installation and communication with ADT installer. Installer polite, friendly, informative & making sure I was happy with agreement and product. Worked with me to get the equipment I wanted for a price I could work with. Very pleased with service.”
David
Roanoke, VA
“I have had ADT for appx 5 years now. The monitoring service excellent. The reps are polite and professional, they always contact me in very short time periods, when I have an alarm. Very helpful on advice and website instructions on batteries etc. is great. Would recommend.”
Judith
Pulaski, VA
“We got ADT security service four years ago after there were some break-ins in the neighborhood. The alarm has gone off several times, but, fortunately, each time was an accident. ADT has always responded immediately with a phone call asking if we were all right and if they should notify the police. On one occasion, when we did not answer the phone, they did call the police who came to check on us. They are also very helpful when we've called to ask about technical issues. We recently upgraded the system slightly and signed another contract.”
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Roanoke, VA Service Area & Local Process
The ADT Roanoke branch provides professional installation of the ADT Smart Home System throughout the Roanoke Valley, including Roanoke County, Salem, Botetourt County, and Bedford County. Installation appointment times may vary depending on the home’s size and number of devices configured.
Roanoke’s Blue Ridge Mountain location means homeowners experience summer thunderstorms, flash flooding in the Roanoke River watershed, and winter ice storms that can cause power outages across the valley. The ADT Smart Home System includes backup battery power to help keep the system powered during a power outage. If internet service is disrupted, cellular backup may help keep the system connected to ADT monitoring, as long as you have an active ADT monitoring plan and cellular service is available. Water and temperature sensors are practical additions for Roanoke Valley homes, where the Roanoke River and its tributaries create seasonal flood risk in low-lying neighborhoods, and winter freezes affect exposed pipes in older homes.
Roanoke, VA Local Regulations & Requirements
The City of Roanoke operates an Alarm Registration Program. Contact the Roanoke Police Department to verify current alarm registration requirements, fees, and the registration process for residential alarm systems. Many Virginia municipalities require alarm registration before activation to ensure first responders have accurate contact and system information.
Contact the Roanoke Police Department directly to confirm current false alarm fine schedules and policies. With alarm verification through Alarm Messenger™, ADT has seen over a 50% reduction in false alarm dispatches at sites enrolled in Alarm Messenger™ compared to sites not enrolled in Alarm Messenger™. Based on internal ADT data collected over the lifetime of Alarm Messenger™ (2021-current).
Homeowners in Roanoke County (outside city limits) should contact the Roanoke County Police Department, as separate alarm requirements may apply. Apartment and condo residents should verify installation permissions with property management before scheduling.
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You have questions, we've got you covered
Do I need to register my alarm system in Roanoke, Virginia?
The City of Roanoke operates an Alarm Registration Program. Contact the Roanoke Police Department to verify current registration requirements and fees for residential alarm systems. Registration helps ensure first responders have accurate contact information during an activation. Your ADT professional installation technician can provide guidance during your consultation.
What areas near Roanoke does ADT serve?
The ADT Roanoke branch serves homeowners throughout the Roanoke Valley and surrounding communities, including Salem, Vinton, Cave Spring, Hollins, Bonsack, Daleville, and Bedford. Coverage extends across Roanoke County, Botetourt County, and Bedford County. ADT also serves Lynchburg and Blacksburg from additional Virginia branches.
Does ADT install security systems in Roanoke apartments and condos?
ADT offers professional installation for apartments, condos, and townhomes in Roanoke, including properties in the downtown, Grandin Village, and South Roanoke neighborhoods. Before scheduling, verify with your property management or HOA that security system installation is permitted. ADT’s team can help you configure the system to meet lease requirements, including wireless sensor options that minimize wall modifications.
Does ADT provide monitoring during Blue Ridge severe weather?
ADT’s 24/7 professional monitoring provides continuous coverage during the Roanoke Valley’s summer thunderstorms, flash flooding events, and winter ice storms common in the Blue Ridge region. The ADT Smart Home System includes backup battery power to help keep the system powered during a power outage. If internet service is disrupted, cellular backup may help keep the system connected to ADT monitoring, as long as you have an active ADT monitoring plan and cellular service is available. Water and temperature sensors provide early notifications for moisture or pipe freezes, practical additions for homes near the Roanoke River watershed.
How long does ADT installation take in Roanoke?
ADT professional installation times in Roanoke may vary depending on the home’s size and the number of devices being configured. The installation includes setup of the ADT Base, sensors, cameras, and full system configuration through the ADT+ app. Your technician will walk through system operation before leaving.
Can I add cameras or smart home devices after installation?
ADT customers in Roanoke can add cameras, smart locks, smart lighting, and additional sensors to their ADT Smart Home System at any time after initial installation. Contact the Roanoke branch to schedule a technician visit, or add compatible devices through the ADT+ app.
Are there insurance discounts for security systems in Virginia?
Some insurance companies offer discounts on homeowner's insurance. Please consult your insurance company. ADT also offers a $500 theft protection guarantee if a break-in occurs while your system is being monitored. Terms and conditions apply, see here for terms.
Can I add cameras or smart home devices to my ADT system after installation?
ADT customers in Richmond can add Google Nest cameras, smart locks, smart lighting, and additional sensors to their ADT Smart Home System at any time after initial installation. Contact the Richmond branch to schedule a technician visit, or add compatible devices through the ADT+ app. The Google Nest Cam (indoor, wired) and Google Nest Doorbell (battery) feature 2K HDR video and Gemini-powered AI notifications with a Google Home Premium subscription.
Are there insurance discounts for security systems in Virginia?
Some insurance companies in Virginia offer discounts on homeowner’s insurance. Please consult your insurance company. Discount amounts vary by provider, but ADT's professional monitoring certificate can be provided to your insurance company upon request. ADT also offers up to a $500 theft protection guarantee if a break-in occurs while your system is being monitored. Terms and conditions apply, see here for terms.
What happens during a power outage at my Roanoke home?
The ADT Smart Home System includes backup battery power to help keep the system powered during a power outage. If internet service is disrupted, cellular backup may help keep the system connected to ADT monitoring, as long as you have an active ADT monitoring plan and cellular service is available.