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ADT, your trusted Home Security Provider in Norcross, GA
(800) 489-9070ADT provides professional home security installation and 24/7 monitoring to homeowners across Martinez, Georgia, and the surrounding Columbia County area. The ADT Martinez team serves this Augusta-area community and its neighbors, including Evans, Grovetown, and Augusta, as well as neighborhoods near Washington Road and the Savannah River. Located near Interstate 20 and the Bobby Jones Expressway (I-520) in the Central Savannah River Area (CSRA), the Martinez area sits in the heart of the Augusta metro.
Columbia County homeowners benefit from continuous 24/7 professional monitoring for intrusion, fire, carbon monoxide, and environmental hazards across established suburban neighborhoods and newer developments. ADT operates six company-operated monitoring centers, all U.S.-based and not outsourced. ADT has been offering and enhancing professional monitoring for more than 150 years.
1965 Evergreen Blvd.
Suite 150
Duluth, GA 30096
(770) 872-0833
Mon-Fri: 8AM - 4PM
Sat-Sun: Closed
Mon-Fri 7AM to 9PM
Sat 8AM to 6PM
Sun 9AM to 6PM
Happy Customers in the Norcross Area
Tamerion
Georgia
“ADT has good customer service and will accommodate to get their customers the right price for an alarm system. They are willing to work with their customers to keep the customers satisfied. I would recommend ADT to a friend. Whenever I had a problem with the alarm system they were there to fix the solution at free of charge."”
Tony
Georgia
“A sense of comfort and relief knowing that ADT is always monitoring my homes, when I am there or away. The representatives are always professional. When there is an alarm event, they are always calm, capable and informative. Would and have recommended ADT!”
Gregory
Georgia
“At a time when we were trying to decide on a home security system, we got a brochure in one of the newspapers about a little deal ADT was running. We had always heard that ADT was very good and we got the motion detectors, the keypad, sensors and other basics included in the package we purchased. We’ve been very satisfied with it. One time, the power was off for our keypad so I called the ADT team and they tracked and said that there was trouble in the area with the power being down. But they also said that they’d have it back and running shortly. Sure enough, once that power came on, it had come right back on. Then on another time, we were out of town and the alarm went off. Sure enough, they contacted the police and they came to check our house. It turned out that we had left our screened porch door open and the wind blew it, so that was what set it off. But the bottom line is that they jumped on it quickly. We’ve been very pleased and I’d highly recommend ADT. I’m glad to share that we have ADT and that we’ve had a good experience, but I don’t advertise it. A lot of our neighbors see the signs and if others ask then I’d tell them we’re real pleased with it.”

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Norcross, GA Service Area & Local Process
The ADT Norcross branch provides professional installation of the ADT Smart Home System throughout Gwinnett County and surrounding areas, including Peachtree Corners, Duluth, Lilburn, Tucker, and Doraville. Installation times depend on the home, system configuration, equipment selected, and installation conditions.
The northeast Atlanta metro experiences severe spring and summer thunderstorms with damaging winds, occasional tornado watches, and winter weather that can bring ice and disrupt power. Water and temperature sensors are a practical addition for Norcross homes, where summer storms and winter freeze create seasonal water-damage concerns. The ADT Smart Home System includes backup battery power to help keep the system powered during a power outage. If internet service is disrupted, cellular backup may help keep the system connected to ADT
Norcross, GA Local Regulations & Requirements
The City of Norcross is served by its own municipal police department, the Norcross Police Department. Contact the Norcross Police Department to confirm alarm registration requirements for properties within the city. Gwinnett County also maintains a False Alarm Reduction Program requiring alarm registration with the Gwinnett County Police Department for areas under county jurisdiction; under that program, false alarm fees start at $25 for a first offense and increase to $100 per offense after the fourth, with an additional $25 fee per false alarm for unregistered systems (Gwinnett County).
Homeowners in Norcross apartments and townhome communities should verify installation permissions with their property management or HOA before scheduling professional installation.
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You have questions, we've got you covered
Do I need an alarm permit in Norcross, Georgia?
Norcross is served by its own municipal police department. Contact the Norcross Police Department to confirm alarm registration requirements for properties within the city limits. Gwinnett County maintains a separate False Alarm Reduction Program for areas under county jurisdiction. Your ADT professional installation technician can provide guidance during your consultation.
What happens if there's a false alarm at my Norcross home?
Under the Gwinnett County False Alarm Reduction Program, false alarm fees start at $25 for a first offense and increase to $100 per offense after the fourth false alarm, with an additional $25 fee per false alarm for unregistered systems (Gwinnett County). Properties within Norcross city limits are served by the Norcross Police Department — confirm city-specific policies at (770) 448-2111. With alarm verification through Alarm Messenger™, ADT has seen over a 50% reduction in false alarm dispatches at sites enrolled in Alarm Messenger™ compared to sites not enrolled in Alarm Messenger™. Based on internal ADT data collected over the lifetime of Alarm Messenger™ (2021-current).
Does ADT install security systems in Norcross apartments and townhomes?
ADT offers professional installation for apartments, condos, and townhomes in Norcross, including properties near historic downtown and along the Buford Highway corridor. Before scheduling, verify with your property management or HOA that security system installation is permitted.
What areas near Norcross does ADT serve?
The ADT Norcross branch serves homeowners throughout Gwinnett County and the northeast Atlanta metro, including Peachtree Corners, Duluth, Lilburn, Tucker, and Doraville. Coverage extends across northern DeKalb County and surrounding communities.
How long does ADT installation take in Norcross?
Installation times depend on the home, system configuration, equipment selected, and installation conditions. The installation includes setup of the ADT Base, sensors, cameras, and full system configuration through the ADT+ app.
Does ADT offer monitoring during severe weather in the Atlanta metro?
ADT's 24/7 professional monitoring provides continuous coverage during the northeast Atlanta metro's spring and summer storm season and occasional winter ice events. Water and temperature sensors can provide early notifications for water leaks or pipe freezes, which are practical additions for Norcross homes. The ADT Smart Home System includes backup battery power to help keep the system powered during a power outage. If internet service is disrupted, cellular backup may help keep the system connected to ADT monitoring, as long as you have an active ADT monitoring plan and cellular service is available.
Can I add cameras or smart home devices to my ADT system after installation?
ADT customers in Norcross can add cameras, smart locks, smart lighting, and additional sensors to their ADT Smart Home System at any time after initial installation.
Are there insurance discounts for security systems in Georgia?
Some insurance companies offer discounts on homeowner’s insurance. Please consult your insurance company. ADT also offers up to a $500 theft protection guarantee if a break-in occurs while your system is being monitored. Terms and conditions apply, see here for terms.