ADT Applicant, Contractor, and Employee Data Privacy Policy

Last Updated: December 19, 2025

 

ADT Inc. (and its affiliated entities) (“ADT”) recognizes that your privacy is important. This privacy policy describes your privacy rights and ADT’s information collection, processing, use, disclosure, and sharing practices regarding any applicant, contractor, and employee data in connection with ADT’s employment, human resources, and other business-related purposes.

1. Personal Information ADT Collects

  • What Personal Information ADT Collects: ADT collects (and has collected in the previous 12 months) personal information from its applicant, contractor, and employee, including the following:
 

 Categories

 Types

 A. Identifiers/Contact Information

Applicant/Contractor/Employee: Name, postal address, home/business address, telephone number, online identifier, email address, account name, company affiliation, membership status, or other similar identifiers.

 B. Personal Information Categories in Applicable State Statutes 

Applicant: Signature

Contractor: all Applicant information types plus: physical characteristics/description, bank account/credit card/debit card numbers, other financial information

Employee: all Applicant and Contractor information types plus: medical information, health insurance information, or other insurance policy information.

 C. Protected Classifications/ Characteristics Information

Applicant/Contractor: Age (40 years or older), sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), veteran, or military status.

Employee: all Applicant and Contractor information types plus: marital status.

 D. Commercial Information

N/A – Not Collected

 E. Biometric Information

 See Sensitive Personal Information category below.

 F. Internet/Network Activity Information

Applicant: N/A

Contractor/Employee: Browsing/search history, interactions with a website/application/advertisement, Internet protocol (IP) address, Internet service provider (ISP) information, log files, Wi-Fi bandwidth, and upload/download speeds.

 G. Geolocation Information

  Applicant: N/A

Contractor/Employee: Approximate GPS, physical location, or movements.

 H. Sensory Information 

Applicant: N/A

Contractor/Employee: Audio, electronic, visual, thermal/temperature, motion, accelerometer, or similar data.

 I. Professional/Employment Information

Applicant/Contractor/Employee: Current or past job history or performance evaluations.

 J. Non-public Education Information 

Contractor: N/A

Applicant/Employee: Education records such as student grades, transcripts, class lists, schedules, ID codes, financial information, or disciplinary records maintained by an educational institution or party acting on its behalf.

 K. Inferences from Personal Information

Applicant: N/A

Contractor/Employee: Profile reflecting personal preferences, characteristics, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

 L. Sensitive Personal Information
    Applicant:
  • Government Identifiers - Social Security numbers, driver’s license number, passport number, or other government identifying numbers and documents
  • Race/Ethnicity/Affiliations - Racial, color, ancestry, national/ethnic origin, religious beliefs, citizenship or immigration status, or union membership
    • Contractor: all Applicant information types plus:
  • Precise Geolocation - Precise geolocation including GPS, physical location, or movements data.
  • Communication Content - Contents of a consumer’s mail, email, and text (unless ADT is the intended recipient).
  • Biometric Information - Activity patterns, fingerprints, faceprints, voiceprints, iris or retina scans, gait, other physical patterns, sleep, health, or exercise data.
    • Employee: all Applicant and Contractor information types plus:
  • Health Information - Health data including mental or physical health condition, physical/mental disability, diagnosis, or treatment.
  • Child/Minor Information - N/A – Not Collected unless provided by a parent for certain benefits or other related purposes
  • Financial Accounts with Credentials - N/A – Not Collected
  • Sexual Orientation - N/A – Not Collected


o Collection Purpose: ADT uses and processes the personal information we collect for the purposes outlined in the Personal Information Uses, Disclosures, and Sharing section below. 
  • What Methods and Sources ADT Uses for Collecting Personal Information: ADT collects the personal information using several methods and from various sources, including the following:

 

 Methods

 Sources

 Directly 

  We may directly collect personal information in many situations. For example, you may provide us personal information when:

  • Filing out a job application or inquiring about a job opening.
  • Completing new employee/contractor onboarding forms.
  • Providing your payroll or compensation information including tax, direct deposit, or accounts payable information.
  • Logging work hours and locations.
  • Enrolling in any employee benefits programs including health insurance, retirement plans, or any other fringe benefit programs. 
  • Requesting medical leave or other accommodations.
  • Registering for any electronic, online, software, or other accounts to access any company systems, software, or premises.
  • Visiting and interacting with our websites.

 If you provide us any information relating to another person, you represent that you have the authority to do so and to permit us to use the information in accordance with this policy.

 Indirectly or Automatically

We may also indirectly or automatically collect personal information using the technologies and from the sources described below:

  • Controlled Access/Security Systems: We may collect personal information automatically using our controlled access (badge access) systems at our premises. We may also collect video of you in public spaces outside or inside premises with our security camera systems.
  • Backups/Recordings: We may collect personal information automatically using automated backup systems for business continuity, disaster recovery, data retention, other related business purposes. We may record your communications when using company devices for quality assurance, training, and other purposes in our data retention policy.
  • Computer System Monitoring. We may monitor or collect personal information automatically regarding your use of any company provided computers, devices, software, or systems access. 
  • Device Data: We may collect various types of data and event information from your devices by using cameras, microphones, GPS, or other monitoring sensors.
  • Tracking Technologies:  We may receive and store certain information about your browsing preferences and activities by using ADT and third-party cookies, pixels, web beacons, tags, scripts, locally stored objects, or similar technologies which are placed on your device to customize your experience, track your actions, deliver interest-based advertisements, and track conversion. 
  • Social Media Features: We may collect information through social media features that may collect your Internet protocol (IP) address of the page you are visiting and may set a cookie to enable the feature to function properly. These features are either hosted by a third party or hosted directly by us.
  • Log Files: We may collect certain information automatically and store it in log files. This information may include system access data, Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
  • Mobile: We may collect information on the type of device you use, operating system version, unique device identifier, location, and other similar information when you use devices or applications as an ADT employee, applicant, or contractor. We provide this information to third-party services for the purpose of supporting our relationship. We also use mobile analytics software to collect information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, where the application was downloaded from, and to improve the functionality of our applications. 
 Third Parties/Other Sources

 We may also collect personal information from third parties and other sources, including:

  • Referral Programs: We may collect or receive personal information from recruiters, job placement agencies, staffing services, headhunters, or other referrals from third parties.
  • Employee Performance/Attendance: We may collect your information from third parties such as supervisors, coworkers, other ADT personnel, ADT customers, vendors, or other third parties regarding your conduct, work performance, and attendance.
  • Background Checks/Reporting Agencies: We may collect your information as part of our employment screening or hiring process including information from employment background check providers and consumer/credit reporting agencies.
  • Other Sources: We may collect, receive, or combine the above information with other information we collect or receive from other sources, such as public databases, social media platforms, and other third parties.

 

 

 

2. Personal Information Uses, Disclosures, and Sharing

  • How ADT Uses Personal Information ADT uses the personal information for our business and commercial purposes, including the following:

 

 

 

 Uses of Data

Applicants

 Employees

 Contractors
Recruiting new employees, conducting pre-employment screenings, and conducting background checks

       X

      X

      X
Administering and enrolling in employee benefits, including health insurance plans, family and dependent eligibility for such plans, paid time off and leave monitoring, and retirement plans

 

      X

 
Administering salary and compensation, payroll management, expense reimbursement, bonus payments, stock option plan administration, and other compensation related matters.

       X

      X

 
Administering accounts payable, time sheets, and expense reimbursements.

 

 

      X
For human resources management purposes, including employee data and emergency contact maintenance, conducting performance reviews, career planning, skills monitoring, job moves, promotions and staff restructuring, and separation of employment.

 

       X

 
For contractor maintenance, including service contract renewals/amendments, evaluating compliance with contractual obligations, and contact information maintenance. 

 

 

      X
Monitoring and maintaining work-related licenses, credentials, training, examinations, and other applicable regulatory body requirements.

 

      X

      X
Registering any for any company accounts including access to IT systems and for provisioning software licenses for use in the course of work-related responsibilities

 

      X

      X

Determining your eligibility to work under applicable United States law or other applicable law.

      X

      X

      X
Improving and fostering company culture and working environment, including conducting staff surveys, providing management information about other workers, and conducting training.

 

      X

 
Investigating claims and disciplinary actions including compliance with our code of conduct and ethics.

 

      X

      X
Protecting the health and safety in the workplace, including conducting surveys and health screenings involving collection of personal health and biometric information about you and your household, to permit contact tracing and reduce the risk of spreading viruses or other diseases during a pandemic or public health emergency.

      X

      X

      X
Complying with applicable law or regulatory requirements, such as legal (state and federal) and internal company reporting obligations, including headcount, management information, demographic, and other required reporting.

      X

      X

      X
For any other purpose with your consent.

      X

      X

      X

  • How ADT Discloses Personal Information: ADT discloses personal information with various parties for various business purposes, including the following:

 Categories of Parties

Business/Commercial Purpose

Information Categories

 Service Providers and Business Partners

We disclose personal information with third-party service providers including: partner companies, authorized dealers, advertisers, benefits providers/administrators, payroll providers, and insurance companies. Before we disclose personal information, we enter into agreements with such service providers which contain data protection terms that safeguard such information. These service providers may use the personal information to provide ADT services, to support ADT’s business operations, or other purpose with your consent. These third-party service providers may also store your personal information.

  A-L from Section 1 (above)

 Tracking Technologies

We disclose and may share personal information with third parties that use tracking technologies with our websites, applications, and your browsers, including third-party cookies, pixels, web beacons, tags, scripts, locally stored objects, or similar technologies. We and these third parties use your personal information to improve their products, verify your identity, prevent fraud, enhance website performance, provide analytics, deliver advertising and other content, and support other functions as described in this policy and in accordance with their terms. To opt-out of these tracking technologies follow the instructions below in the section titled “How ADT Uses Online Tracking / Opt-out”.

Affiliates/Related Entities

We disclose personal information with ADT’s parent company, affiliates, subsidiaries, or other related ADT entities to support our business operations. 

Legal Authorities

We disclose personal information for legal reasons including to comply with legal process requirements based on the nature of information requested and the circumstances of the request, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate potential fraud or other illegal activity.

Transfer in the Event of Sale or Change of Control

We disclose personal information with third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock, including in connection with any bankruptcy or similar proceedings.

 

 

o Our disclosure of personal information as described in the above Tracking Technologies section may be considered to be a sale of personal information under certain state laws including California law’s expansive definition of “sale,” which includes the disclosure of personal information for “other valuable consideration.” For the purposes of compliance with applicable law including California law, we treat the disclosure of personal information as described in the Tracking Technologies section above as a sale and provide consumers the right to opt-out. We also share personal information, as described in the Tracking Technology section, for cross contextual behavioral advertising. We do not otherwise sell your personal information without your consent. You have the right to opt-out of the sale of personal information and the disclosure of personal information for cross contextual behavioral advertising purposes. To opt-out of the sale or sharing of personal information for cross contextual behavioral advertising, follow the instructions below in the section titled “How ADT Uses Online Tracking / Opt-out”. Further, ADT does not knowingly sell personal information of minors under 16 years of age or share such information without appropriate consent.
 

 

3. Privacy Rights

  • What State Privacy Rights You May Have. States have enacted privacy and data protection laws requiring certain disclosures and providing certain privacy rights regarding the personal information we collect, use, disclose, sell, or share. Below is a listing of such disclosures and the state specific privacy rights that you may have. ADT will not discriminate against you for exercising such rights.

o Privacy Rights: If applicable, you may have the following rights regarding your personal information:

  • The right to know and access the personal information we collect, use, or disclose;
  • The right to obtain a copy of the personal information in a portable format;
  • The right to correct inaccuracies in the personal information;
  • The right to request deletion of the personal information, subject to exceptions; and
  • The right to opt-out of the sale of personal information;
  • The right to opt-out of the sharing of the personal information for targeted and/or cross context behavioral advertising; 
  • The right to limit the use or disclosure of sensitive personal information unless otherwise allowed by law; and
  • The right to be free from discrimination for exercising the above rights.

o Exercising Privacy Rights:

  • Submitting Requests - To exercise the privacy rights stated above, contact ADT by submitting a request on this Online Request Form or by calling 1-877-871-5625. 
  • Authorizing an Agent - You may also authorize an agent to act on your behalf to exercise the privacy rights stated above. To authorize an agent please provide written authorization to ADT at the contact information listed in the Contact Information section below.  
  • Verifying Privacy Requests - Upon receiving a privacy rights request ADT will verify the request by matching the information provided in the request to the personal information ADT currently has.  
  • Appeal Process - If we do not act on or deny your verified or authenticated privacy rights request, you may appeal our decision by submitting an appeal to privacy@adt.com.  
 

4. Personal Information Protection, Storage, and Retention

  • How ADT Protects Personal Information. We limit access to personal information and seek to use reasonable organizational, technical, and administrative measures to protect such information. Unfortunately, no information transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the information in the Contact Information section below.
  • How Long ADT Retains Personal Information. We retain personal information for as long as you have an active employment, professional, or business relationship with us, for the period necessary to fulfill the purposes outlined in this policy, in accordance with applicable law, and in accordance with our information retention policy.
 

5. Cross-Border Transfers of Personal Information

  • How ADT Transfers Personal Information: To facilitate our operations, we may transfer, store and process personal information in jurisdictions other than where you live, including in the United States. Laws in these countries may differ from the laws applicable to your country of residence. For instance, if you are a European Economic Area (EEA) data subject and your personal information is shared with our affiliates, partners, or third-party service providers acting on our behalf outside of the EEA, then it is done so pursuant to necessary means to ensure an adequate level of protection.

ADT complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. ADT has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. ADT has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, ADT commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF should first contact ADT at: privacy@adt.com

If we plan to use your personal information for a new purpose that differs significantly from the one originally disclosed, or share it with a third party not outlined in this Privacy Policy, ADT will provide you the option to decide if you wish to proceed with this use or disclosure.

ADT is responsible for the processing of personal data it receives under each Data Privacy Framework and subsequently transfers to a third party acting as an agent on its behalf. ADT complies with the Data Privacy Framework Principles for all onward transfers of personal data from the EU, UK, and Switzerland, including the onward transfer liability provisions. With respect to personal data received or transferred pursuant to the Data Privacy Frameworks, ADT is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, ADT commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of human resources data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF in the context of the employment relationship.

In the context of onward transfers, ADT is accountable for the processing of personal data it receives, under the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF and subsequently transfers to a third party acting as an agent on its behalf. ADT remains liable under the EU-U.S. DPF Principles, and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF Principles if ADT’s agent processes personal information in a manner inconsistent with the EU-U.S. DPF Principles, and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF Principles, unless ADT proves that we are not responsible for the event giving rise to damage.

The Federal Trade Commission has jurisdiction over ADT’s compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.

Under certain conditions, more fully described on the Data Privacy Framework website at www.dataprivacyframework.gov/s/article/How-to-Submit-a-Complaint-Relating-to-a-Participating-Organization-s-Compliance-with-the-DPF-Principles-dpf, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted

For complaints regarding EU-U.S. DPF, the UK Extension to the EU-U.S DPF, and Swiss-U.S. DPF compliance not resolved by any of the other DPF mechanisms, you have the possibility, under certain conditions, to invoke binding arbitration. Further information can be found on the official DPF website: https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction.

 

6. Other Information

  • How ADT Limits Information Collection, Use, Disclosure, and Sharing:

o Data Minimization. ADT uses best practices to limit the collection, use, disclosure, and sharing of personal information. We only collect, use, and disclose personal information as reasonably necessary, adequate, and relevant to the specified business purposes in this policy, to support our employment, professional, or business relationship with you, and as allowed under applicable law.

  • How ADT Processes Information on Behalf of our Clients:

o Information Processing. We may process personal information collected through our services on behalf of our clients. Such processing and use shall be limited to the purpose of providing the service for which the client has engaged ADT. In situations where ADT collects information under the direction of its client, we may not have a direct relationship with the individuals whose personal information we collect or process. If you are a customer of one of our clients and are seeking to access, correct, delete, or exercise other privacy rights, you should direct your request to ADT’s client (the data controller), not ADT. ADT will respond appropriately and in compliance with applicable law to any instructions or requested actions received from our client (the data controller). We will retain the personal information we collect or process on behalf of our clients for as long as needed to provide services to our client, or as otherwise allowed under applicable law.

  • How ADT Uses Online Tracking / Opt-out:

o Global Privacy Control/Do Not Track Signals. ADT partners with third parties to display advertising on our websites or to manage our advertising on other websites. Our third-party partners use cookies, web beacons, LSOs, tags, scripts, and similar technologies to gather information about you over time and across different websites or applications to help predict your preferences and show you interest-based advertisements. Our websites honor Global Privacy Control (GPC) opt-out preferences, but do not respond to browser Do Not Track (DNT) signals.

o Opting-Out. If you wish to opt-out of: (i) interest-based advertising click here or if located in the European Union click here , or (ii) cookies and other tracking technologies that share information about you with other third parties for advertising purposes, select “Manage Preferences" on our website cookie banner or enable GPC on your browser. Please note you will continue to receive generic ads and that changing your browser’s GPC settings, cookie preferences, or deleting your browser’s cookies and cache will reset your opt-out preferences. You may opt out of our marketing and promotional emails by using the “unsubscribe” link provided in the email.

  • How ADT Obtains Consent:

o Obtaining Consent. Each time you provide any personal information to us in your relationship as an employee, applicant, or contractor, you consent to the collection, use, and disclosure of such information according to this policy. Consent for the collection, use, disclosure, and sharing of such information may be obtained either expressly or implied. Your express consent may be given in writing, verbally, or electronically. Your implied consent may be given through actions you take, such as supplying personal information for a specified purpose. If you do not notify us, we will consider you to have consented to our continued collection, use, and disclosure of personal information. Revoking consent to collect, use, and disclose information for certain purposes may affect our ability to continue our employment, professional, or business relationship with you.

  • How ADT Uses Third Party References:

o Third Party Websites/Links. Our websites and systems may include links to third-party websites and use third-party services. If you submit personal information to any third-party websites or service providers, your information is governed by their privacy policies. This policy does not address the privacy practices of any third-party websites or service providers. You must review any applicable third-party privacy policy for more information on their privacy practices.

 

7. Changes to Our Policy

  • How ADT Updates and Notifies You of Policy Changes. We may update this policy to reflect changes to our privacy practices. If we make material changes, we will notify you by email (sent to the e-mail address we have on file) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this policy for the latest information on our privacy practices.
 

8. Contact Information

  • How to Contact ADT. You can contact us about this policy by writing or emailing us at the address provided below:

ADT LLC dba ADT Security Services
Attn: Privacy Officer
1501 Yamato Road
Boca Raton, FL 33431-0835
privacy@adt.com

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, ADT commits to cooperate and comply with the advice of the panel established by the EU data protection authorities (DPAs), the UK Information Commissioner’s Office (ICO) and the Gibraltar Regulatory Authority (GRA), and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of human resources data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF in the context of the employment relationship.

 

9. Privacy Policy Scope / ADT Entities and Affiliates

  • What ADT Entities are Covered by this Policy.  This privacy policy applies to and covers all ADT entities including the following:

ADT Finance LLC
ADT Inc.
ADT Innovation LLC
ADT LLC
ADT Puerto Rico, LLC
ADT Solar LLC
ADT Solar Finance LLC
Buildpro, L.L.C.
Compass Solar Group, LLC
Energypro LLC
I-View Now LLC
Prime Finance Inc.
Prime Security Services Borrower, LLC
Prime Security Services Holdings, LLC
Security Monitoring Services, Inc.
The ADT Security Corporation