Arrest rates for video verified alarms are higher than those for traditional alarms.

Arrest rates for video verified alarms are over 50% compared to 0.08% for traditional alarms.

Source: ppvar.org

ADT Video Verification at Work

When it comes to securing your business, ADT video monitoring adds an additional layer of protection to your property by delivering alarm event video clips to our central station and to your PC or Smartphone.

Alarm-triggered Event
Alarm-triggered Event

Once your system is triggered by an alarm event, the signal and video footage of what caused the alarm are sent to the ADT video monitoring center and to your PC or Smartphone.

Alarm-triggered Event
Monitoring Center Alerted/Police Dispatched

A highly trained professional from our ADT video monitoring center will review the alarm signal to verify a crime in progress and immediately dispatches police to the scene.

Alarm-triggered Event
Priority Response Leads to More Arrests

Police will treat the call as high priority and arrive quickly on the scene increasing the likelihood of an arrest and minimizing disruption to your business.

An Unmatched
Industry Leader

An Unmatched Industry Leader
24/7 Monitoring Center

24/7 Monitoring Center

ADT has 10 video monitoring centers located across North America, all operated by advanced technology and staffed with highly trained security professionals standing by to help protect your business 24/7/365.

Priority Response with Video Verification

Priority Response

ADT assistance with providing visual alarm verification can help local law enforcement better prioritize actual crimes in progress. Faster police response may help reduce losses to your assets and property.

Manage it all

with ADT Pulse App

ADT Pulse portal acts as your online security toolkit, allowing you to go to one place to manage your site activity from a PC or Smartphone. Pulse supports up to 10 ADT cameras (16 with TS panel) and gives you actionable data and analytics related to events at your business. Video events are saved to your ADT Pulse account and stored for 30 days.

Frequently Asked Questions

What is Video Alarm Verification?

Video verification or video alarm verification (VAV) is the pairing of alarm signals with video footage of the event that is triggering the alarm. It allows the operator from one of our six state-of-the-art video monitoring centers to see what is activating the alarm. Our extensive alarm response expertise, together with video verified alarm monitoring technologies, can help provide quicker response and more comprehensive protection for your business.

Do I need to upgrade my current equipment?

Yes, if you do not already have Pulse Video, then video verification is an easy upgrade (add Pulse cameras & video service) that will allow you receive video clips of alarm events at the same time as the ADT video monitoring center and quickly determine if the alarm was the result of human error or criminal activity. However, if you are already a Pulse Video Customer then "No" additional equipment is required for Pulse Video Verification Service.

How does Video Verification work?

ADT video verification service adds an additional layer of protection to your property by delivering alarm event video clips to our central station and the customer. With notification of a confirmed crime in progress, local authorities have the information they need to respond quickly - helping reduce losses to property and assets while increasing probability of criminal apprehension.

What's the advantage of having Video Verification?

Video Verification service adds an additional layer of protection to your property. Once an event is triggered, your camera records the event and your local authorities gets notified with the information they need to respond quickly.

Can Video Verification be self-monitored?

You will receive video clips of alarm events at the same time as our monitoring center and quickly determine if the alarm was the result of human error or criminal activity. In the event there is a crime in progress, our professionally trained staff will notify both you and law enforcement.

Why should I invest in Video Verification?

Video verification is a cost-effective tool that can help increase on-site security and employee safety while reducing false police dispatches. There is a growing desire from law enforcement to move beyond “false alarm avoidance” and use video verified alarms to respond to a “crime in progress” and make more arrests.