Residential Security - Terms and Conditions

General:

The total cost of the services may vary. In municipalities that require guard response for alarm verification, ADT will charge an additional $8 monthly fee. In municipalities that require ADT to obtain your alarm permit, ADT will charge you for the amount of the permit plus a one-time $8 processing fee. Professionally installed system remains property of ADT. Prices and offers subject to change. Additional taxes and fees may apply. Satisfactory credit required. A security deposit may be required. Offers not available in all markets. ADT products and services are only available to residents of the 50 United States, Washington, D.C., and Puerto Rico. Simulated screen images and photos are for illustrative purposes only.

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‡ ADT provides customers with one year of complimentary monitoring services for participating in our customer testimonial videos.

Financing:

As low as 0% APR for eligible customers with approved credit. 0% APR offers are limited to well-qualified buyers with excellent credit histories. Down payment may vary based on credit history and not all buyers will qualify. For buyers with lower credit ratings, ADT may assess a one-time up-front financing fee of up to $49. Example: A borrower who purchases $1,000 of equipment and services with no down payment and qualifies for 0% APR financing would make 24 monthly payments of $41.67; a borrower who incurs the $49 up-front financing fee would make 24 monthly payments of $43.70 at an APR of 2.45%. Financing available for a minimum of $200 (self setup) and $599 (pro install) up to a max limit of $1,400 (self setup) and $5,000 (self setup) depending on credit and installment method. Retail installment agreement required. First payment due upon equipment purchase and subsequent payments in equal monthly installments for the term selected (excluding any applicable fines and service charge increases). Full remaining balance for equipment and installation due immediately upon termination of the related ADT services for ADT-provided financing. Financing is not available in all geographic regions and Puerto Rico.

ADT Money-Back Guarantee:

Money-back guarantee only applies after ADT has made attempts to resolve a system-related issue and has not been able to resolve that issue within the first six (6) months of your original activation. Requires purchase and continual monthly payment of both QSP (Quality Service Plan, ADT’s extended limited warranty) and professional monitoring from the time of original activation. ADT Money-Back Guarantee is not transferable. Equipment must be returned before a refund will be processed. Conditions preventing normal system operation cannot be caused by the customer.

Homeowner's Insurance Savings:

Some insurance companies offer discounts on homeowner’s insurance. Please consult your insurance company.

Interactive Services:

ADT Interactive Solutions Services requires the installation and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, smart device with Internet and email access. Interactive Solutions Services does not cover the operation or maintenance of household equipment/systems not connected to the Services/Equipment. Not available in all geographic areas. You may be required to pay additional charges for equipment and services to utilize certain features. Standard message and data rates may apply to all text alerts.

QSP

QSP is ADT’s extended limited warranty plan. Labor and replacement parts are covered for ADT installed equipment only. Customer damage/misuse, non-ADT installed outside cameras, acts of nature and intrusion damage are not covered. Batteries replacement is not covered. Overtime rates apply for after hour service calls. In the event that an ADT technician is required to visit your premises, ADT will charge an on-site assessment fee of $99 per visit. Monthly fee for QSP is based on equipment total before discounts as set forth below:  

GNOC + GNDB on us & 5% off ADT Monitoring 

Google Nest Doorbell (battery) + Google Nest Cam (outdoor or indoor, battery) on us + 5% off Monthly Monitoring: Requires 36-month monitoring contract with ADT Complete starting at $47.49/mo. (standard rate of $49.99 - $2.50 (5%) discount) for professionally installed systems, (24-month monitoring contract in California, total fees from $1,139.76), and enrollment in ADT EasyPay, OR month-to-month monitoring contract with ADT Complete for DIY systems starting at $37.99/mo. (standard rate of $39.99 - $2.00 (5%) discount) (one month minimum). Offer not available for online orders. Offer includes 5% off monthly monitoring, plus one (1) Google Nest Doorbell (battery) and one (1) Google Nest Cam (outdoor or indoor, battery) on us with minimum purchase price of $599 for professionally installed systems OR $269 for DIY systems after promotion is applied depending on geographic location. Offer only available for ADT+ eligible system purchases. Other systems not eligible. Total system discount value of $599.98 (with Google Nest Cam (outdoor or indoor, battery) for professionally installed systems OR $359.98 (with Google Nest Cam (outdoor or indoor, battery) for DIY systems. Google Nest Doorbell (battery) and Google Nest Cam (outdoor or indoor, battery) $179.99 MSRP each. Offer available for AARP members that are new ADT customers only. Limit one per customer, not combinable with other offers. Upon early termination of 36-month monitoring contract, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Professional monitoring required for ADT to notify emergency contacts or services on your behalf. Service and installation charges vary depending on system configuration, equipment and services selected. Free shipping applies to standard shipping (approx. 5-7 business days) and not available in HI or AK. Cancel by calling (888) 392-2039 or by following the instructions in your order confirmation email. Familiar face detection is not to be used as definitive identification and is not available on Nest cameras used in Illinois. Some features, including mobile notifications, remote control, video streaming and video recording, require working internet and Wi-Fi, a Google Account and Google Home app linked to your ADT+ app. Minimum OS requirements are available at g.co/home/req. iOS is a trademark of Cisco and is used under license. Google Nest products and services featured are designed to make life easier and to build a helpful home and were not designed specifically for life-sustaining or safety-critical use cases. These products and services are compatible with the ADT+ System, and depend upon working internet, Wi-Fi, and, in some cases, the service availability from ADT and/or Google. To learn more, please visit http://g.co/nest/TOS. Expires 12/31/2025

$289 Outdoor Video Package 

$289 DIY Outdoor Video Package: Requires month-to-month monitoring contract for DIY systems starting at $39.99 (one month minimum) and enrollment in ADT EasyPay. Professional installation not available. Outdoor Video Package includes one (1) ADT Base, two (2) door/window sensors, one (1) motion detector, one (1) Google Nest Doorbell (battery) and one (1) Google Nest Cam (outdoor or indoor, battery) ($648.98 total value). Total cost $289 plus applicable taxes after promotion is applied and depending on geographic location. Additional products added to the package incur additional cost. Offer available for new customers only. Professional monitoring required for ADT to notify emergency contacts or services on your behalf. Service charges vary depending on system configuration, equipment and services selected. Cancel by calling (888) 392-2039 or by following the instructions in your order confirmation email. Free shipping applies to standard shipping (approx. 5-7 business days) and not available in HI or AK. Some features, including mobile notifications, remote control, video streaming and video recording, require working internet and Wi-Fi, a Google Account and Google Home app linked to your ADT+ app. Minimum OS requirements are available at g.co/home/req. Google Nest products and services featured are designed to make life easier and to build a helpful home and were not designed specifically for life-sustaining or safety-critical use cases. These products and services are compatible with the ADT+ System, and depend upon working internet, Wi-Fi, and, in some cases, the service availability from ADT and/or Google. To learn more, please visit http://g.co/nest/TOS. Offer expires 11/2/2025

Up to 30% off ADT+ System

Up to 30% off ADT+ System: Requires 36-month monitoring contract starting at $34.99/mo. for professionally installed systems, (24-month monitoring contract in California, total fees from $839.76), and enrollment in ADT EasyPay, OR month-to-month monitoring contract for DIY systems starting at $24.99 (one month minimum.) Offer excludes already discounted equipment bundles. Professionally installed system orders not available online. Offer includes up to 30% off the purchase of any eligible ADT+ system with minimum purchase of $419.30 ($599 - $179.70 discount) required for Professionally Installed systems OR $188.30 ($269 - $80.70 discount)) for DIY systems after promotion is applied and depending on geographic location. Professionally installed ADT+ eligible systems must include a minimum of one (1) ADT Base, three (3) door/window sensors, and one (1) motion sensor. DIY ADT+ eligible systems must include a minimum of one (1) ADT Base, and one (1) door/window sensors. Max. discount $550. Offer available for new ADT customers only. Limit one per customer, not combinable with other offers. Upon early termination of 36-month monitoring contract, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Professional monitoring required for ADT to notify emergency contacts or services on your behalf. Service and installation charges vary depending on system configuration, equipment and services selected. Cancel by calling (888) 392-2039 or by following the instructions in your order confirmation email. Free shipping applies to standard shipping (approx. 5-7 business days) and not available in HI or AK. Some features, including mobile notifications, remote control, video streaming and video recording, require working internet and Wi-Fi, a Google Account and Google Home app linked to your ADT+ app. Minimum OS requirements are available at g.co/home/req. Google Nest products and services featured are designed to make life easier and to build a helpful home and were not designed specifically for life-sustaining or safety-critical use cases. These products and services are compatible with the ADT+ System, and depend upon working internet, Wi-Fi, and, in some cases, the service availability from ADT and/or Google. To learn more, please visit g.co/nest/TOS. Expires 1/21/2026

60% off Trusted Neighbor System

60% off Trusted Neighbor System: Requires 36-month monitoring contract starting at $49.99/mo. for professionally installed system, (24-month monitoring contract in California, total fees from $1,199.76), and enrollment in ADT EasyPay, OR month-to-month monitoring contract for DIY system starting at $39.99 (one month minimum.) Professionally installed system orders not available online. Offer includes 60% off the purchase of the Trusted Neighbor ADT+ system with minimum purchase of $475.59 ($1,188.98 - $713.39 discount) required for Professionally Installed system OR $263.59 ($658.98 - $395.39 discount) for DIY system after promotion is applied and depending on geographic location. Professionally installed Trusted Neighbor system includes one (1) ADT Base, three (3) door/window sensors, one (1) motion sensor, one (1) Yale Smart Lock and choice of one (1) Google Nest Doorbell (available in battery or wired 3rd gen). DIY Trusted Neighbor system includes one (1) ADT Base, one (1) door/window sensor, one (1) Yale Smart Lock and one (1) Google Nest Doorbell (battery). Add-ons eligible for 60% discount up to total max discount of $550 for DIY system, or $750 for professionally installed system. Offer available for new ADT customers only. Limit one per customer, not combinable with other offers. Upon early termination of 36-month monitoring contract, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Professional monitoring required for ADT to notify emergency contacts or services on your behalf. Service and installation charges vary depending on system configuration, equipment and services selected. Cancel by calling (888) 392-2039 or by following the instructions in your order confirmation email. Free shipping applies to standard shipping (approx. 5-7 business days) and not available in HI or AK. Trusted Neighbor features require ADT Complete (includes Nest Aware) pro monitoring plan, Google familiar face detection, ADT Base, and compatible smart lock and camera devices. Familiar face detection is not to be used as definitive identification, and is not available on Nest cameras used in Illinois. Customer is responsible to inform their trusted individuals of any dangerous conditions existing at the premises. Some features, including mobile notifications, remote control, video streaming and video recording, require working internet and Wi-Fi, a Google Account and Google Home app linked to your ADT+ app. Minimum OS requirements are available at g.co/home/req. Google Nest products and services featured are designed to make life easier and to build a helpful home and were not designed specifically for life-sustaining or safety-critical use cases. These products and services are compatible with the ADT+ System, and depend upon working internet, Wi-Fi, and, in some cases, the service availability from ADT and/or Google. To learn more, please visit g.co/nest/TOS. Expires 1/21/2026

$199 DIY Security Starter Package

$199 DIY Security Starter Package: Requires month-to-month monitoring contract for DIY systems starting at $24.99 (one month minimum) and enrollment in ADT EasyPay. Professional installation not available. Security Starter Package includes one (1) ADT Base, three (3) door/window sensors, and one (1) motion detector ($349 total value). Total cost $199 plus applicable taxes after promotion is applied and depending on geographic location. Additional products added to the package incur additional cost. Offer available for new customers only. Not combinable with other offers. Professional monitoring required for ADT to notify emergency contacts or services on your behalf. Service charges vary depending on system configuration, equipment and services selected. Cancel by calling (888) 392-2039 or by following the instructions in your order confirmation email. Free shipping applies to standard shipping (approx. 5-7 business days) and not available in HI or AK. Some features, including mobile notifications require working internet, Wi-Fi and ADT+ App. Offer expires 1/21/2026

$199 DIY Video Essentials Package

$199 DIY Video Essentials Package: Requires month-to-month monitoring contract for DIY systems starting at $39.99 (one month minimum) and enrollment in ADT EasyPay. Professional installation not available. Video Essentials Package includes one (1) ADT Base, three (3) door/window sensors, one (1) motion detector, and choice of the following: one (1) Google Nest Doorbell (battery), one (1) Google Nest Cam (outdoor or indoor, battery), one (1) Google Nest Doorbell (wired, 3rd gen), OR one (1) Google Nest Cam Outdoor (wired, 2nd gen). $528.99 total value, or $498.99 if you choose Google Nest Cam Outdoor (wired, 2nd gen). Total cost $199 plus applicable taxes after promotion is applied and depending on geographic location. Additional products added to the package incur additional cost. Offer available for new customers only. Not combinable with other offers. Professional monitoring required for ADT to notify emergency contacts or services on your behalf. Service charges vary depending on system configuration, equipment and services selected. Cancel by calling (888) 392-2039 or by following the instructions in your order confirmation email. Free shipping applies to standard shipping (approx. 5-7 business days) and not available in HI or AK. Some features, including mobile notifications, remote control, video streaming and video recording, require working internet and Wi-Fi, a Google Account and Google Home app linked to your ADT+ app. Minimum OS requirements are available at g.co/home/req. Google Nest products and services featured are designed to make life easier and to build a helpful home and were not designed specifically for life-sustaining or safety-critical use cases. These products and services are compatible with the ADT+ System, and depend upon working internet, Wi-Fi, and, in some cases, the service availability from ADT and/or Google. To learn more, please visit g.co/nest/TOS. Offer expires 1/21/2026