Posted on 8/9/2018
“The Fire Slapped Me Across the Face.”
One evening in June, Kayla Hoffman was dozing on the couch watching TV. Her husband was out with friends as her little baby slept snuggly upstairs.
All quiet. Peaceful. The television on a low level not to wake the toddler.
“I looked up and saw a little bit of smoke coming from the door between the house and the garage. So I turned around and decided to get my little baby upstairs,” said Kayla.
By the time she got up there the lights were already not working and there’s was smoke coming through the vent.
“I grabbed my girl and I don’t even think I even touched the steps on the way out.”
The connected ADT smoke detector sent a signal to an ADT Customer Care Center in Florida. Immediately following up, ADT Dispatcher Jamar Cunningham phoned 911 to report the blaze, sending the local fire department sirening to their home.
“It was so fast,” said Kayla, “I’m grateful I didn’t second guess the smoke detector. I grabbed the baby and I don’t even think I even touched the steps on the way out.&rdquo
"I can’t imagine anything more frightening than fleeing a burning house with a baby in your arms”
Meanwhile Kayla’s husband Lee also received a call from ADT. “Racing back home, I thought there might be a small fire,” said Lee. “When I got there, I saw all the fire trucks and people standing in their yards looking at our house, it kind of slapped me across the face.”
In a matter of minutes the entire home was shaking with fire. The flames spread quickly as smoke poured through the air vents.
“It was terrifying. I can’t imagine anything more frightening than fleeing a burning house with a baby in your arms,” said Kayla. “It was a matter of a minute maybe two minutes.” And Kayla couldn’t be more accurate. According to a firefighter on the scene, “A fire can double its size every minute, in this case, even faster, because it started in the garage where there was fuel from their vehicle.”
While their house was destroyed along with many of their possessions, the Hoffman’s are grateful their ADT system, backed up by professional monitoring, helped prevent a tragedy. At a recently held Lifesaver Event, the local fire department stressed the importance of having a fire escape plan and using professionally installed and monitored smoke detectors.
Luckily this time Kayla did have a plan, never second guess a monitored smoke detector -- and a mother’s instinct.
Customers Tell Their Stories
The ADT LifeSaver Program recognizes outstanding ADT professionals who helped save a customer’s life.
The Hailey Family
“That call from ADT helped save our lives. And the fast response of the fire department helped save our house.”
- Amy S., Wayne Township, IN