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ADT, your trusted Home Security Provider in Springfield, MA

(800) 489-9070
ADT Springfield, MA

ADT offers professional home security installation and 24/7 monitoring to homeowners in Springfield, Massachusetts, and the nearby Hampden County area. The ADT Springfield team works in neighborhoods all over the largest city in western Massachusetts, including Forest Park, East Forest Park, Sixteen Acres, Indian Orchard, and the East Springfield corridor. Springfield is on the Connecticut River at the I-91 and I-291 interchange. It is the center of the Pioneer Valley.
Homeowners in Springfield have to think about a lot of different security issues. For example, they need to keep an eye on their property in established neighborhoods and during New England's winter storm season and summer thunderstorms. ADT's professional monitoring is available 24 hours a day, seven days a week. It includes alerts for intrusions, fires, carbon monoxide, and other environmental dangers. ADT runs six monitoring centers, all of which are in the U.S. and are not outsourced.

ADT Springfield Locations

76 Capital Dr West
Springfield, MA 01089
(413) 566-7126

Office Hours

Mon-Fri: 8AM - 4PM
Sat-Sun: Closed

Phone Hours

Mon-Fri 7AM to 9PM
Sat 8AM to 6PM
Sun 9AM to 6PM

Happy Customers in Springfield

  • Robyn

    Westfield, MA

    “Called ADT about a false alarm we set off. He answered all my questions and gave me the info I asked for. Very professional. Very happy with the service. Also informed me of some of the improvements that have been made that I didn't know about.”

  • Sonja

    Chicopee, MA

    “ADT responds very quickly, and everything is running smoothly that I hardly ever talk or see anybody, which is good. Their sales team was very knowledgeable. I'm thoroughly satisfied with everything.”

  • Anne

    Charlton, MA

    “When I set my security when I'm home I feel safe knowing that if anyone tried to get in, the alarm will go off and I can call for help. When I set it for the night, I know that the movement of someone will trigger the alarm and the police will be sent.”

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Springfield, MA Service Area & Local Process

The ADT Springfield branch installs the ADT Smart Home System professionally in all of Hampden County and nearby areas, such as Chicopee, Holyoke, West Springfield, Agawam, Longmeadow, and Westfield. Depending on the size of the house and how many devices need to be set up, an installation appointment usually lasts three to four hours.
Western Massachusetts has a lot of bad winter weather, like heavy snow, ice storms, and temperatures below zero that can knock out power and freeze pipes. Water and temperature sensors are useful for homes in Springfield, where frozen pipes bursting during the cold months of December to March are a constant worry, especially in older homes in the Forest Park and downtown neighborhoods.

Springfield, MA Local Regulations & Requirements

City Ordinance 7.18 says that people who live in Springfield must register their security alarm systems with the Springfield Police Department (City of Springfield Police). After two false alarms that don't cost anything in a calendar year, the fines go up: $25 for the third, $50 for the fourth, $100 for the fifth, and $200 for the sixth and every false alarm after that. You can get registration forms at the Commissioner's Office at 130 Pearl Street, Springfield, MA 01105.
Before scheduling professional installation, homeowners in Springfield apartments, condos, and multi-family homes should check with their property management to make sure they have permission to do so.

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Frequently Asked Questions

You have questions, we've got you covered

Do I need a permit to have an alarm in Springfield, Massachusetts?

City Ordinance 7.18 says that people in Springfield must register their security alarm systems with the Springfield Police Department (City of Springfield Police). You can get registration forms from the Springfield Police Department's website or from the Commissioner's Office at 130 Pearl Street. During your consultation, your ADT professional installer can help you with the registration process.

What happens if there is a false alarm at my home in Springfield?

Springfield lets you have two false alarms for free each year. After the second false alarm, the fines go up: $25 for the third, $50 for the fourth, $100 for the fifth, and $200 for each false alarm after that (City of Springfield Police). With text verification through Alarm Messenger™, ADT has over a 50%* reduction in false alarm events (vs. Sites not enrolled in Alarm Messenger)*.

Does ADT put in security systems in apartments and multi-family homes in Springfield?

ADT can install security systems in apartments, condos, and multi-family homes in Springfield, including those in Forest Park, downtown, and near Springfield College. Before making an appointment, check with your landlord or property management to make sure that installing a security system is okay. ADT's professional installation team can set up wireless sensors in a way that doesn't require many changes to the walls, which is what most leases require.

What parts of Springfield does ADT serve?

The ADT Springfield team helps homeowners in Hampden County and the Pioneer Valley, which includes Chicopee, Holyoke, West Springfield, Agawam, Longmeadow, Westfield, and East Longmeadow. The coverage area goes into Hampshire County and northern Connecticut.

How long does it take to install ADT in Springfield?

It usually takes three to four hours for an ADT professional to set up a home in Springfield, this may vary depending on how big the home is and how many devices need to be set up. Setting up the ADT Base, sensors, cameras, and the whole system through the ADT+ app is part of the installation.

Does ADT keep an eye on things during winter storms in New England?

ADT's professional monitoring is available 24 hours a day, 7 days a week, and covers Springfield's winter storm season, which includes nor'easters and ice storms that happen often in the Connecticut River Valley. Water and temperature sensors can let you know early if your pipes freeze or leak, which is useful for homes in Springfield during the winter.

After I set up my ADT system, can I add cameras or smart home devices?

ADT customers in Springfield can add cameras, smart locks, smart lighting, and more sensors to their ADT Smart Home System at any time after it has been set up.

Do security systems in Massachusetts get discounts on insurance?

A lot of homeowners insurance companies in Massachusetts give discounts for security systems that are monitored by professionals. Your insurance company can get a copy of ADT's professional monitoring certificate if you ask for it. If a break-in happens while your system is being watched, ADT may also give you up to $500 in theft protection. Terms and conditions apply, see here for terms.

Home Security Systems in Springfield, MA | ADT