ADT, your trusted Home Security Provider in Phoenix, AZ
(800) 489-9070ADT provides professional home security installation and 24/7 monitoring to homeowners across Phoenix, Arizona, and the surrounding Maricopa County area. The ADT Phoenix team serves neighborhoods and districts throughout the city, including downtown, Arcadia, Ahwatukee, Desert Ridge, and North Phoenix. Located near Interstate 10, Interstate 17, and Loop 101, in the Valley of the Sun beside South Mountain and Camelback Mountain, the Phoenix branch covers the Maricopa County seat and the surrounding communities.
Phoenix homeowners face distinct seasonal security considerations, from property protection across the nation's fifth-largest city to extreme heat and monsoon-season monitoring. ADT's 24/7 professional monitoring provides continuous coverage, including notifications for intrusion, fire, carbon monoxide, and environmental hazards. ADT has been helping protect homes for more than 150 years, offering and enhancing professional monitoring backed by six company-operated U.S.-based monitoring centers.
4625 Cotton Center Blvd Suite 183
Phoenix AZ 85040
(480) 374-8930
Nearby Areas
Mon-Fri: 8AM - 4PM
Sat-Sun: Closed
Mon-Fri 8AM to 9PM
Sat-Sun 8AM to 6PM
Happy Customers in the Phoenix Area
Jose
AZ
“I recently set up an ADT Home Security System primarily because my wife and I wanted an added layer of protection after having a child. I've been familiar with ADT for many years, and so far, the experience has been quite positive. The system's performance has been satisfactory, and everything's working well. The installation process went smoothly, and we haven't had any issues with the system triggering.”
Ronald
AZ
“Since day one, our experience with ADT has been commendable, marked by excellent service and unfailing support. And over the years, customer service has consistently met our expectations. Whenever I've encountered a minor issue or had a simple question, a quick call to their support team brought swift resolutions, either remotely or through the prompt assistance of a technician. They've shown great cooperation and helpfulness every single time. Reflecting on the initial installation, which was quite a while ago, it was a remarkably smooth experience. Between assessing our need to secure 17 windows and scheduling the setup, everything proceeded punctually and flawlessly. This year, we only dealt with two minor matters: battery replacements and an adjustment needed for a sensor due to a door change. Both were handled efficiently, taking no more than an hour, and since then, everything has functioned perfectly. If a friend were to inquire about ADT, I'd encourage them and tell them not to hesitate. Their service has always been reliable, and every interaction underscored their efficiency, sparing me the usual runaround one might encounter with other companies. Although I haven't extensively used ADT's app or online platform for more than bill payments, even that function has been straightforward and trouble-free. In all honesty, with a product like ADT’s, the security and peace of mind it provides are invaluable, warranting top recommendations.”
Michael
AZ
“I first learned about ADT Home Security online by researching different security systems. My experience with ADT has been positive. Their team, including sales and tech services, was responsive and provided all necessary information. The technicians who came to my home were excellent and performed their tasks perfectly. Regarding the system's functionality, everything has been working fine. It's manageable through an app and is quite user-friendly. They delivered on their promises, and the system has worked as described.”
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Phoenix, AZ Service Area & Local Process
The ADT Phoenix branch provides professional installation of the ADT Smart Home System throughout Maricopa County and surrounding areas, including Scottsdale, Tempe, Mesa, Glendale, and Chandler. Installation times depend on the home, system configuration, equipment selected, and installation conditions.
Phoenix is the hottest major city in the country, with prolonged summer heat well above 110 degrees, and the summer monsoon brings haboobs — large dust storms — along with microbursts and flash flooding. Sustained heat also strains the power grid. Smoke and carbon monoxide detectors along with water and temperature sensors are practical additions for Phoenix homes facing extreme heat, dust storms, and monsoon flooding. The ADT Smart Home System includes backup battery power to help keep the system powered during a power outage. If internet service is disrupted, cellular backup may help keep the system connected to ADT monitoring, as long as you have an active ADT monitoring plan and cellular service is available.
Phoenix, AZ Local Regulations & Requirements
The City of Phoenix requires an alarm subscriber permit before operating an alarm system, under Phoenix City Code Section 10-86.01 (City of Phoenix). The permit costs $17 for each control panel, valid for one year, and renews for an annual $17 fee; you must apply within ten days of installation, and permits are not transferable. Without a permit, the city charges $96 for each burglar alarm response and $105 for each fire alarm response. Contact the Phoenix Police Department Public Records and Services Unit at 602-534-0322 to confirm current fees and the false alarm schedule.
Homeowners in Phoenix condominiums and rentals should verify installation permissions with their property management or HOA before scheduling professional installation.
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WHY ADT
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You have questions, we've got you covered
Do I need an alarm permit in Phoenix, Arizona?
Yes. The City of Phoenix requires an alarm subscriber permit before operating an alarm system, under Phoenix City Code Section 10-86.01 (City of Phoenix). The permit costs $17 a year, and you must apply within ten days of installation. Your ADT professional installation technician can provide guidance on the registration process during your consultation.
What happens if there's a false alarm at my Phoenix home?
Phoenix assesses false alarm service fees for two or more false alarms within a 365-day period, and a False Alarm Prevention Program certificate can waive one $96 burglar or $105 fire assessment (City of Phoenix). With alarm verification through Alarm Messenger™, ADT has seen over a 50% reduction in false alarm dispatches at sites enrolled in Alarm Messenger™ compared to sites not enrolled in Alarm Messenger™. Based on internal ADT data collected over the lifetime of Alarm Messenger™ (2021-current).
How do I register my alarm system in Phoenix?
Apply for your alarm subscriber permit with the Phoenix Police Department (the Fire Department handles fire alarm permits) within ten days of installation; the Public Records and Services Unit (602-534-0322) can assist (City of Phoenix). Your ADT installation technician can help you gather the information needed during setup.
Does ADT install security systems in Phoenix apartments and condos?
ADT offers professional installation for apartments, condos, and townhomes in Phoenix, including properties downtown and in Arcadia and Ahwatukee. Before scheduling, verify with your property management or HOA that security system installation is permitted.
What areas near Phoenix does ADT serve?
The ADT Phoenix branch serves homeowners throughout Maricopa County and surrounding communities, including Scottsdale, Tempe, Mesa, Glendale, and Chandler. Coverage extends across the greater Valley of the Sun.
How long does ADT installation take in Phoenix?
Installation times depend on the home, system configuration, equipment selected, and installation conditions. The installation includes setup of the ADT Base, sensors, cameras, and full system configuration through the ADT+ app.
Does ADT offer monitoring during extreme heat and monsoon season in Phoenix?
ADT's 24/7 professional monitoring provides continuous coverage through the Valley's extreme summer heat and the monsoon season's dust storms, microbursts, and flash flooding. Water and temperature sensors and smoke and carbon monoxide detectors can provide early notifications for flooding, heat, and fire. The ADT Smart Home System includes backup battery power to help keep the system powered during a power outage. If internet service is disrupted, cellular backup may help keep the system connected to ADT monitoring, as long as you have an active ADT monitoring plan and cellular service is available.
Can I add cameras or smart home devices to my ADT system after installation?
Yes. ADT customers in Phoenix can add cameras, smart locks, smart lighting, and additional sensors to their ADT Smart Home System at any time after initial installation. Your system is managed through the ADT+ app, letting you arm or disarm and view live video from virtually anywhere.