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Door-to-door home security sales
Keep an eye out for deceptive sales practices
ADT is the leader in home security. And while we operate to the highest ethical standards, some of our competitors don’t always follow suit. During the summer, you’ll sometimes get a visit by someone selling security systems door-to-door. And sometimes they use deceptive sales practices to try and steal you away. We want to help you spot the potential fraudsters and keep your home protected.
How to verify if someone is from ADT
All ADT sales representatives, technicians and authorized dealers will wear company attire, and display their official ID. If someone isn’t displaying their ID and claims to be from ADT, you can use this tool to verify their license or ID number.
SAFETY TIPS
Listen for these phrases that other companies employ to fool you
“We're here to upgrade your ADT system.”
“I'm with the company that manufactured your alarm system.”
“ADT just monitors your home; they don't service the equipment.”
“Your service will be cancelled because ___ is taking over ADT.”
“ADT systems are more vulnerable to burglaries.”
“ADT is no longer covering your area.”
Follow these three simple tips to help guard against scams.
Look for an ADT-issued ID
All ADT reps and dealers carry company-issued identification.
Don’t sign anything
Do not sign any documents without reviewing them thoroughly.
If you don't see ID, ask for it
Always ask to see their official identification. It’s your right.
We're here to answer your questions
If you’re not expecting an ADT dealer or technician to come upgrade or test your system, call us at 800.ADT.ASAP to verify the visit before you let them in your home.
