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Here’s why ADT is the right move

As you adjust to life in your new home, don’t worry about your security. See how professional home security stacks up against the competition.

 
ADT logo
Ring
Brinks
Vivint
SimpliSafe
Comcast Xfinity
Years in Security Business


149


12


30


25


18


12

Company-owned US-based monitoring centers


6


0 - Outsources to Rapid Response


1


2


1


0 - Outsources to COPS Monitoring

Return & Money-Back Guarantee (MBG) Policies


6-month MBG*


30-day returns


3-day returns****


Up to 60-day returns; 4 month MBG


60-day MBG


30-day MBG

BBB Rating


A+


B+


B


C+
Not accredited


A+


A+
Not accredited

24/7 customer support
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Up to 60 months of equipment financing
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Yes (Up to 36 months with Self Setup systems; Up to 60 months with pro-installed systems)**

 (Up to 12 months)

 (Up to 24 months)

 (Up to 24 months)

Cell, broadband & landline monitoring options available
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Cellular and broadband only


Cellular and broadband only


Cellular and broadband only


Cellular and broadband only

Confirm/cancel alarms with a text message
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(ADT Alarm Messenger)

Sells and installs Google Nest cameras and devices
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$500 Theft Protection Guarantee


Yes***

 

Customize your own ADT package.

Lynn McNelly
May 16, 2020

Within minutes, every carbon monoxide detector on every floor of the house was going off and ADT called me immediately. Thank goodness ADT called me after three of my alarms kept warning me to evacuate and insisted that I do so.

Maryl P.
May 5, 2020

I heard a loud noise at the back of my house. Glass was shattering from the sliding door on the patio. ADT called me right away and I told them to send help because someone was in my house. It is reassuring to know that ADT and the police officers were there.

Jane H.
May 1, 2020

One of the firemen the night of the fire said, 'Do you know how lucky you were tonight?'. But I like to look at it as, we weren't lucky we were protected (by ADT).

Smart home security systems that fit your life

With an ADT Smart Home Security System coupled with smart devices, you can control everything from lights, locks and thermostats, to your garage door and, of course, your security system, remotely through a single ADT mobile app. See how easy it can be with these smart products.

Woman Ringing Nest doorbell

The ADT mobile app

We live with and on our smartphones. The ADT mobile app extends control of your system to your phone. It lets you arm and disarm your home security system, control smart devices and check in on your home – from virtually anywhere.

ADT Home Security FAQs

How do I get an ADT security system installed?

You can schedule an appointment for professional installation by giving us a call or filling out the form on this page to have an ADT Security Specialist call you.

What should I look for when buying a security system?

Everyone has their own unique needs when it comes to security. That’s why ADT works with you to help you build a custom solution that’s right for your home. However, there are a few things everyone should keep in mind when shopping around:

1)    Reliability

If there’s an emergency, you want fast response you can trust. ADT owns and operates our call centers across the U.S., so you can count on us to act quickly when you need us most. When you’re comparing systems, be sure to check whether providers outsource their call centers — the answer might surprise you.

2)    Rigorous testing

Consider the testing each service provider puts their products through, and whether they’re forthcoming about the process. ADT engineers test all our products under some of the most difficult conditions, so you can trust they’ll perform in real-life scenarios.

3)    Customer service

At the end of the day, you need a security provider who will respond to your questions and needs quickly, and with care. ADT was awarded America’s Best Customer Service 2020 by Newsweek for our outstanding care. We respond to your needs quickly, with same-day or next-day service from highly trained security experts.

Is it worth having a security system?

A home break-in occurs in America every 26 seconds*. The average monetary loss from a burglary is $2,799**. However, studies show that homes without a security system are 300% more likely to be burglarized — in other words, home security systems are incredibly effective at preventing crime.

But more than that, what a home security system can give you is peace of mind. If you want to help keep your home and family safe, security systems with smart home capabilities like ADT’s allow you to check in on the ADT app whether you are home or away.

*Source: FBI, “2018 Crime Clock Statistics”

**Source: FBI’s Uniform Crime Reporting (UCR) Program 2018

Source: Alarms.org Burglary Statistics 2019

What’s included in an ADT security system?

Each ADT home security system is tailored to meet your unique needs. Whether you are interested in just the basics like intrusion detection and life safety devices like smoke and carbon, or if you want all the bells and whistles that come with home automation, ADT offers a variety of options to suit your needs.

What is home automation and how does it work?

Home automation from ADT is the ability to integrate all your smart home and security devices in one app. In addition to potentially life-saving security devices, ADT offers indoor and outdoor cameras, smart thermostat, video doorbell, smart lights and smart locks. Plus, the ADT mobile app lets you control all your devices from your phone, so you can keep an eye on your home from virtually anywhere.

Our smart home security devices also easily connect with your favorite home automation systems, like Google Home*, or Amazon Alexa, so you can take advantage of voice control with your ADT products.

*Google integration with Command available in October