ADT Security - Social Media Engagement Terms of Use

Last Revised: June 15, 2013


ADT LLC, d/b/a ADT Security Services ("ADT", "we", "us", or "our"), uses a variety of third-party social networking websites, communications services, and media channels including, but not limited to, Facebook, Twitter, and YouTube (collectively, "Social Media") in order to communicate and interact with our internal and external audiences who may want to share their passion for ADT or discuss our products, services, and promotions. These Social Media Engagement Terms of Use (the "Terms of Use") apply to any users accessing or posting comments, visuals, videos, posts, media, or any other forms of feedback (collectively, "User Content") on our Social Media channels. By accessing or submitting User Content to our Social Media channels, you agree to comply with these Terms of Use and expressly grant ADT the right to publish your User Content on such Social Media channels.

While we are excited to hear from all of our users and always welcome and encourage your constructive feedback and discussion, it is important to note that User Content is not necessarily representative of the thoughts or opinions of ADT or any of our employees or affiliates. We make no warranties, whether express or implied, regarding the accuracy, completeness, usefulness, or reliability of any User Content on our Social Media channels. This information solely represents the views and opinions of the individual submitting the User Content, and we assume no liability for any information published, posted, uploaded, distributed, disseminated, or otherwise transmitted by third parties via our Social Media channels. Any reliance you place on such information is strictly at your own risk and you are fully responsible for any damage or harm resulting from your posting or submission of User Content.

We may also include links to other third-party websites on our Social Media channels. Please note that these links do not represent an endorsement by ADT of such websites and ADT is not responsible for any third-party websites that we do not host. We encourage you to review the privacy policies and terms of use of any third-party websites to determine how they operate and what your responsibilities are in connection with accessing those websites.

Any forms of recognition, rating, or communication offered by third-party Social Media channels (e.g., "Friending" or "Tweeting") do not constitute ADT’s endorsement, approval, or acceptance of any person, organization, entity, product, service, policy, or belief. Such ratings and communications shall not create a business, political, or personal relationship with us, nor shall they be construed as an offer for employment or any other contract, whether binding or non-binding, between you and ADT or its affiliated entities.

Social Media provides users with another way to interact with each other and ADT, as well as share feedback about ADT’s products or services. We are committed to ensuring that users who see User Content containing ADT advertising messages from compensated endorsers (e.g., postings on blogs, Facebook, Twitter, etc.) clearly understand the source of those messages. If you have a material connection to ADT (i.e., you obtained any payment, compensation, or value in connection with your promotion of ADT) that is not immediately apparent to other users, you must disclose your relationship with us in your endorsement in order to place your message in context. We encourage you to disclose your relationship with us any time you may be in doubt as to whether disclosure is necessary. These requirements apply to anyone who submits User Content that promotes ADT in connection with some benefit from us, regardless of whether they were engaged directly by us or indirectly through third parties (e.g., blogger networks). You can choose how to disclose your connection to ADT as long as it is clear and obvious to other users. For example, if you write a blog post about ADT, you might include a statement like "ADT gave me free _____", or if you post about us on Twitter you could add hashtags like "#paid ad" or "#ADT #ad." In the event you engage third parties that promote ADT (e.g., advertising agencies), you must: (i) ensure they understand their responsibilities and agree to these Terms of Use prior to the beginning of the engagement, and (ii) monitor any endorsements they make to ensure those promotions appropriately inform other users of the third party’s connection to ADT. We reserve the right to monitor any User Content endorsing our products and services on our Social Media channels and to cancel any sponsorship or other relationship with you pertaining to the endorsement.

By posting User Content that contains images, photographs, pictures, or that may otherwise be graphical in whole or in part ("Images"), you represent that each person depicted in any Image, if any, has provided consent to the distribution, public display, and reproduction of any Image.

Our Social Media channels are intended to be communities where you can leave relevant comments, Images, and links, and we encourage you to do so. However, we do not condone any form of harassment, written attacks, insults, vulgarity, or indecency in any User Content, whether in writing or in the transmission of images, and we request that you do not advertise for non-ADT affiliated products, services, or events through our Social Media channels. To this end, you expressly agree that you will not submit User Content that:

  • Defames, abuses, harasses, threatens, or otherwise violates the legal rights (including the rights of privacy and publicity) of others;
  • Is obscene, indecent, misleading, objectionable, or unlawful;
  • Contains software or other material protected by intellectual property laws, unless you own or control the rights thereto or have obtained all necessary consents;
  • Contains viruses, corrupted files, or any other similar software or programs that may damage the operation of another individual’s computer or that is designed to collect information from other users without their consent;
  • Intentionally omits any author attributions, legal notices, or proprietary designations or labels or that falsifies the origin or sources of software or other materials;
  • Impersonates another individual or adopts an inappropriate user name (e.g., one that is vulgar or offensive);
  • You know, or have reason to believe, cannot be legally distributed via our Social Media channels; or
  • Endorses or otherwise advertises for non-ADT products, services, or events.

We reserve the right, but do not assume the responsibility, to review, delete, edit, or otherwise alter all User Content in any manner we see fit, and we will remove or refuse to distribute any User Content that we deem, in our sole discretion, to be inappropriate or offensive. However, ADT can neither review nor ensure prompt removal of all objectionable User Content posted on or submitted to our Social Media channels. Accordingly, ADT assumes no liability for any action or inaction regarding User Content submitted by third parties. We are not liable or responsible to anyone for the performance or non-performance of any of the above activities.

We also reserve the right to access, read, preserve, and disclose any User Content that we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce these Terms of Use, including investigations of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to support requests; or (v) protect the rights, property, or safety of ADT, users of our Social Media channels, and the general public.  ADT will not be liable or responsible for the exercise or non-exercise of its rights under these Terms of Use.

For any User Content you post, upload, submit, or request on ADT’s Social Media channels, you grant ADT a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to (i) use, reproduce, modify, adapt, publish, translate, transmit, create derivative works from, distribute, disclose, and publicly display and perform your User Content for commercial purposes throughout the world in any media now known or hereafter developed; and (ii) publish the name that you submit in connection with your User Content, in ADT’s sole discretion. You agree that you have no recourse against ADT for anyone’s infringement, misuse, or violation of any right you may have in your User Content, and you irrevocably waive any "moral rights" in your User Content. You also irrevocably agree that ADT can pursue claims against anyone who violates ADT’s rights in the User Content, and further acknowledge that we assume no responsibility for the deletion of - or the failure to store or otherwise provide access to - User Content submitted by you or others. No compensation will be paid with respect to the use of your User Content as provided in these Terms of Use.

Please note that ADT does not endorse or use Social Media channels as a secure means of communication for online business transactions or for transmitting any sensitive information. For example, you should never send us any of the following types of information via ADT’s Social Media channels: personal information (e.g., your credit card information or your Social Security number), classified information, privileged information, or any other private information, including information subject to non-disclosure agreements. You agree that we will not be held responsible for the unauthorized disclosure of any such information if that information was transmitted to us through one of our Social Media channels.

Although we attempt to ensure the integrity and accuracy of information that we transmit through our Social Media channels, we do not make any representations, warranties or guarantees whatsoever as to the correctness or accuracy of such content. It is possible that this content includes inaccuracies or typographical or other errors. Furthermore, unauthorized additions, deletions, or alterations might be made to the content on Social Media channels by third parties. In the event you notice an inaccuracy, please inform us so that it may be corrected. Content on our Social Media channels may be changed or updated without notice. ADT shall have no responsibility or liability for information or content submitted to our Social Media channels by any non-ADT affiliated third party.

ADT PROVIDES THE SERVICES AND CONTENT ON OUR SOCIAL MEDIA CHANNELS ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT MAKING ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. WITHOUT LIMITING THE FOREGOING, ADT SPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY OF INFORMATION, QUIET ENJOYMENT, AND TITLE/NON-INFRINGEMENT.

YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF OUR SOCIAL MEDIA CHANNELS AND RELATED SERVICES (INCLUDING, WITHOUT LIMITATION, YOUR SUBMISSION OF USER CONTENT) REMAINS ENTIRELY WITH YOU. YOU FURTHER AGREE THAT NEITHER ADT NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING OUR SOCIAL MEDIA CHANNELS AND RELATED PRODUCTS OR SERVICES WILL BE RESPONSIBLE OR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OF USE, OR FROM THE USE OR INABILITY TO USE USER CONTENT OR OUR SOCIAL MEDIA CHANNELS, OR FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF OUR SOCIAL MEDIA CHANNELS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH ANY OF OUR SOCIAL MEDIA CHANNELS, RELATED SERVICES, AND/OR LINKED WEBSITES IS TO STOP USING THE RELEVANT SOCIAL MEDIA CHANNELS AND/OR THOSE SERVICES.

You specifically agree to indemnify and hold harmless ADT, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, suits, proceedings, disputes, demands, liabilities, damages, losses, costs and expenses, including, without limitation, reasonable legal fees, arising out of or related to (i) your access to or use of our Social Media channels and related products or services; (ii) your User Content; or (iii) your violation of these Terms of Use.

Use of our Social Media channels shall be governed by all applicable Federal laws of the U.S. and the laws of the State of Florida, without giving effect to its conflict of laws provisions. In the event of any dispute or claim relating to our Social Media channels and/or these Terms, you agree to the resolution of such dispute in the state or Federal courts located in the State of Florida, in accordance with Florida law.  Any cause of action you may have with respect to your use of our Social Media channels must be commenced within one (1) year after the claim or cause of action arises.

In addition to these Terms of Use, our Social Media engagement with you is governed by the policies and/or terms of use or service of the applicable Social Media channel with which you are interacting (e.g., Facebook, Twitter, or YouTube). We encourage you to review these policies to better understand your responsibilities and obligations when you interact with us via our Social Media channels. Your failure to comply with such policies or these Terms of Use may result in the termination of your access to our Social Media channels, in addition to any potential civil or criminal liability.

We reserve the right to discontinue the services we provide on our Social Media channels at any time, with or without prior notice. We also reserve the right, in our sole discretion, to change, modify, add, or remove any portion of these Terms of Use at any time and for any reason. Changes to these Terms of Use will be effective when posted. You agree to review the Terms of Use periodically to be aware of any changes. Your continued use of our Social Media channels will be considered acceptance of those changes.

ADT welcomes your questions, thoughts and comments regarding these Terms of Use or the posts, photos or other items that we place on our Social Media channels. However, we may be unable to reply to certain requests regarding our products and services directly through the ADT Social Media channels.

If you have any questions regarding these Terms of Use, please contact us via email at socialmedia@adt.com or write to us at:

ADT
Legal Department - Interactive Media
1501 Yamato Road
Boca Raton, FL 33431