Health - Terms and Conditions

Medical Alert Basic

Requires a month-to-month agreement starting at $31.99/mo. and $99.99 activation fee. First month monitoring and activation fee due at time of purchase. Excludes taxes. Package includes one (1) medical alert basic system base and one (1) standard wristband or pendant. Add-on accessories available for additional fee and include standard wristbands or neck pendants with a onetime charge of $14.99 and an additional $5/mo. monitoring charge; and ADT lockbox for a onetime charge of $29.99. Excludes professional installation which may be available upon request for an additional fee. Discount available for monthly monitoring if you select a quarterly or annual billing option. Quarterly billing starts at $89.97/qtr. ($29.99 per month) and includes free shipping ($29.99 value). Annual billing starts at $323.88/yr. ($26.99/mo.) and includes free shipping ($29.99 value) and free ADT lockbox ($29.99 value). An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel. Fall Detection monitoring service not available with Medical Alert Basic. Prices subject to change. Systems remain property of ADT. No termination Fees. 2-day shipping delivery Monday through Friday. Saturday and Sunday delivery are not available. Order must be placed before 2PM EST to ensure the second day delivery.

Medical Alert Plus

Requires a month-to-month agreement starting at $39.99/mo. and $99.99 activation fee. First month monitoring and activation fee due at time of purchase. Excludes taxes. Package includes one (1) medical alert plus system base and one (1) standard wristband or pendant OR one (1) fall detection pendant. Fall detection pendant option an additional $11 per mo. Add-on accessories available for additional fee and include standard wristbands or neck pendants with a onetime charge of $14.99 and an additional $5/mo. monitoring charge; fall detection pendants with an additional $11/mo. monitoring charge per pendant; waterproof wall mount buttons with an additional $2.99/mo. monitoring charge per button; and ADT lockbox for a onetime charge of $29.99. Maximum of 7 additional paired accessories. Excludes professional installation which may be available upon request for an additional fee. Discount available for monthly monitoring if you select a quarterly or annual billing option. Quarterly billing starts at $113.97/qtr. ($37.99/ mo.) and includes free shipping ($29.99 value). Annual billing starts at $419.88/yr. ($34.99/mo.) and includes free shipping ($29.99 value) and free ADT lockbox ($29.99 value). An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel. Fall Detection monitoring service is only available with Medical Alert Plus and On-The-Go Emergency Response systems. Waterproof Button rating IP67 is submergible up to 3 feet for up to 30 minutes. Digital cellular service not available everywhere or at all times. Systems remain property of ADT. No termination Fees. 2-day shipping delivery Monday through Friday. Saturday and Sunday delivery are not available. Order must be placed before 2PM EST to ensure the second day delivery.

On-The-Go

Requires a month-to-month agreement starting at $41.99/mo. and $99.99 activation fee. First month monitoring and activation fee due at time of purchase. Excludes taxes. Package includes one (1) On-The-Go system base and one (1) standard wristband or pendant OR one (1) fall detection pendant. Fall detection pendant option an additional $11 per mo. Add-on accessories available for additional fee and include standard wristbands or neck pendants with a onetime charge of $14.99 and an additional $5/mo. monitoring charge; fall detection pendants with an additional $11/mo. monitoring charge per pendant; waterproof wall mount buttons with an additional $2.99/mo. monitoring charge per button; and ADT lockbox for a onetime charge of $29.99. Maximum of 2 additional paired accessories. Excludes professional installation which may be available upon request for an additional fee. Discount available for monthly monitoring if you select a quarterly or annual billing option. Quarterly billing starts at $119.97/qtr. ($39.99/ mo.) and includes free shipping ($29.99 value). Annual billing starts at $443.88/yr. ($36.99/mo.) and includes free shipping ($29.99 value) and free ADT lockbox ($29.99 value). An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel. Fall Detection monitoring service is only available with Medical Alert Plus and On-The-Go Emergency Response systems. Waterproof Button rating IP67 is submergible up to 3 feet for up to 30 minutes. Digital cellular service not available everywhere or at all times. The On-The-Go emergency system and services use and rely on the availability of cellular network coverage and the availability of global positioning system (GPS) data to operate properly. The GPS is not operated by ADT. Prices subject to change. Systems remain property of ADT. No termination Fees. 2-day shipping delivery Monday through Friday. Saturday and Sunday delivery are not available. Order must be placed before 2PM EST to ensure the second day delivery.

50% off Fall Detection Monitoring + 50% off Activation Fee

Requires a month-to-month agreement for Medical Alert Plus starting at $39.99/mo. or On-The-Go starting at $41.99/mo. First month monitoring and $49.50 activation fee due at time of purchase. Excludes taxes. Offer excludes professional installation which may be available upon request for an additional fee. Offer includes 50% ($5.50) off the monthly rate for one (1) fall detection pendant ($11.00 - $5.50 discount) AND 50% ($49.50) off the one-time activation fee ($99.00 - $49.50 discount). Additional discount available for monthly monitoring if you select quarterly or annual billing option. Quarterly billing starts at $113.97/qtr. ($37.99/mo.) and includes free shipping ($29.99 value). Annual billing starts at $419.88/yr. ($34.99/mo.) and includes free shipping ($29.99 value) and free ADT lockbox ($29.99 value). An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel. Fall Detection monitoring service is only available with Medical Alert Plus and On-The-Go Emergency Response systems. Digital cellular service not available everywhere or at all times. The On-The-Go emergency system and services use and rely on the availability of cellular network coverage and the availability of global positioning system (GPS) data to operate properly. The GPS is not operated by ADT. Prices subject to change. Systems remain property of ADT. Cannot be combined with other offers or discounts and is available for new customers only. Promotion is limited to one (1) discounted Fall Detection Pendant only. Fall Detection valued at $11/mo. No termination Fees. 2-day shipping delivery Monday through Friday. Saturday and Sunday delivery are not available. Order must be placed before 2PM EST to ensure the second day delivery. Shipping fee starts at $29.99. Offer available until 3/31/2025.

E-Commerce Partner Promotion Offer: $2 off Monthly Monitoring

Requires a month-to-month agreement for Medical Alert Systems starting at $29.99/mo. (standard price of $31.99/mo. - $2 discount.) First month monitoring and $99 activation fee due at time of purchase. Excludes taxes. Offer excludes professional installation which may be available upon request for an additional fee. Offer includes $2 off monthly monitoring for service selected. Additional discount available for monthly monitoring if you select a quarterly or annual billing option. Quarterly billing starts at $83.97/qtr. ($27.99/mo.) and includes free shipping ($29.99 value). Annual billing starts at $299.88/yr. ($24.99/mo.) and includes free shipping ($29.99 value) and free ADT lockbox ($29.99 value). An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel. Fall Detection monitoring service is only available with Medical Alert Plus and On-The-Go Emergency Response systems. Digital cellular service not available everywhere or at all times. The On-The-Go emergency system and services use and rely on the availability of cellular network coverage and the availability of global positioning system (GPS) data to operate properly. The GPS is not operated by ADT. Prices subject to change. Systems remain property of ADT. Cannot be combined with other offers or discounts and is available for new customers only. No termination Fees. 2-day shipping delivery Monday through Friday. Saturday and Sunday delivery are not available. Order must be placed before 2PM EST to ensure the second day delivery. Shipping fee starts at $29.99. Offer available until 12/31/24

$7 off monthly monitoring + 75% off Activation Fee + 50% off Fall Detection

Requires a month-to-month agreement for Medical Alert Basic Emergency Response System starting at $24.99/mo. First month monitoring and $24.75 activation fee due at time of purchase. Excludes taxes. Offer excludes professional installation which may be available upon request for an additional fee. Offer includes $7 off the monthly monitoring ($31.99 - $7 discount = $24.99 for Medical Alert Basic AND 75% ($74.25) off the one-time activation fee ($99.00 – $74.25 discount.) Additional discount available for monthly monitoring if you select a quarterly or annual billing option. Quarterly billing starts at $68.97/qtr. ($22.99/ mo.) and includes free shipping ($29.99 value). Annual billing starts at $239.88/yr. ($19.99/mo.) and includes free shipping ($29.99 value) and free ADT lockbox ($29.99 value). An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel. Fall Detection monitoring service is only available with upgrade Medical Alert Plus and On-The-Go Emergency Response systems. Digital cellular service not available everywhere or at all times. Systems remain property of ADT. Cannot be combined with other offers or discounts and is available for existing ADT Security customers only. 2-day shipping delivery Monday through Friday. Saturday and Sunday delivery are not available. Order must be placed before 2PM EST to ensure the second day delivery. Shipping fee starts at $29.99. Offer available until 12/31/2025.

50% off Fall Detection Pendant with Upgrade (Phone Sales Only): Requires a month-to-month agreement with upgrade to Medical Alert Plus (starting at $37.99/mo. before promotions are applied) or On-The-Go (starting at $41.99 before promotions are applied) Emergency Response systems. Offer includes 50% ($5.50) off the monthly rate for one (1) fall detection pendant ($11.00 – $5.50 discount). Additional discount available for monthly monitoring if you select a quarterly or annual billing option. Offer available for orders made over the phone only. Digital cellular service not available everywhere or at all times. The On-The-Go emergency system and services use and rely on the availability of cellular network coverage and the availability of global positioning system (GPS) data to operate properly. The GPS is not operated by ADT. Promotion is limited to one (1) discounted Fall Detection Pendant only.  "

ADT Medical Alert's Premium Protection Plan

Requires and is subject to the terms ADT Health Subscriber Agreement. Premium Protection plan includes unlimited replacement batteries, and repair or replacement for Medical Alert System devices that may be necessary as a result of ordinary wear and tear, manufacturing defects, or power surges at no additional charge. Replacements or repairs made necessary by accidental drops or spills, or by damage due to dust, heat, and humidity, are limited to one (1) base unit and two (2) accessories per calendar year at the discounted rate of $75 per base unit and $15 per accessory. Additional repairs or replacements, as well as replacements due to lost devices, are subject to full cost of the replacement device. ADT’s Medical Alert Premium Protection Plan is not an insurance policy and ADT is not an insurer.

ADT Health Customer Survey Terms and Conditions

The following terms and conditions apply to be eligible to participate in ADT’s Health Survey and Video Conference Interview:

1. You must be an ADT Customer in good standing and actual user of ADT’s health products;
2. You must be twenty-one (21) years or older;
3. Only one survey participant per household;
4. First 50 survey participants are eligible to receive a $15 merchant gift card provided the survey participant complete ADT’s survey questionnaire.   Incomplete responses to the survey will deem the survey participant ineligible for gift card redemption.  After completion of the survey, survey participants will receive an email within 2 weeks and the email will contain a link where survey participant is provided access to www.tremendous.com to redeem their merchant gift card.  Survey Participant is responsible to contact ADT if they have not received this email notification.
5. ADT, at its discretion, may select five (5) initial survey participants who have submitted a completed survey questionnaire to participate in a thirty (30) minute video conference interview.
6. Survey participants who are selected to participate in a thirty (30) minute video conference interview are eligible to receive an additional $50 merchant gift card.   Respondents must be able to participate on camera during the video conference for the entire thirty (30) minutes.  Phone interviews are not permitted. After completion of the video conference interview, video conference participants will receive an email within 2 weeks and the email will contain a link where video conference participant is provided access to redeem their merchant gift card.  Video conference participant is responsible to contact ADT if they have not received this email notification.
7. Cash substitutes cannot be redeemed in exchange for gift card amounts.
8. ADT is not responsible to reimburse or replace gift card if customer fails to follow instructions to redeem or after the gift card has been redeemed by survey participant.  Gift card redemption, eligibility and use is subject to the merchant’s terms and conditions located at www.tremendous.com. Merchant gift cards expiry date periods vary. Merchant gift card recipients may contact merchant's support line with any questions.