Health - Terms and Conditions

Medical Alert Basic

Requires a month-to-month agreement starting at $29.99/mo. First month monitoring due at time of purchase. Excludes taxes. Package includes one (1) medical alert basic system base and one (1) standard wristband or pendant. Add-on accessories available for additional fee and include standard wristbands or neck pendants with a onetime charge of $14.99 and an additional $5/mo. monitoring charge for the first pendant; and ADT lockbox for a onetime charge of $29.99. Excludes professional installation which may be available upon request for an additional fee. Discount available for monthly monitoring if you select a quarterly or annual billing option. Quarterly billing starts at $83.97/qtr. ($27.99 per month). Annual billing starts at $311.88/yr. ($25.99/mo.) An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel. Fall Detection monitoring service is only available with Medical Alert Plus and On-The-Go Emergency Response systems. Digital cellular service not available everywhere or at all times. Prices subject to change.  Systems remain property of ADT. No termination fees. 2-day shipping delivery Monday through Friday. Saturday and Sunday delivery are not available. Free 2-Day shipping valued at $9.99; free activation valued at $29. 

Medical Alert Plus

o   Requires a month-to-month agreement starting at $37.99/mo. First month monitoring due at time of purchase. Excludes taxes. Package includes one (1) medical alert plus system base and one (1) standard wristband or pendant OR one (1) fall detection pendant. Fall detection pendant option an additional $11 per mo. Add-on accessories available for additional fee and include standard wristbands or neck pendants with a onetime charge of $14.99 and an additional $5/mo. monitoring charge for the first pendant; fall detection pendants with an additional $11/mo. monitoring charge per pendant; waterproof wall mount buttons with an additional $2.99/mo. monitoring charge per button; and ADT lockbox for a onetime charge of $29.99. Maximum of 7 additional paired accessories. Excludes professional installation which may be available upon request for an additional fee. Discount available for monthly monitoring if you select a quarterly or annual billing option. Quarterly billing starts at $107.97/qtr. ($35.99 per month). Annual billing starts at $407.88/yr. ($33.99/mo.) An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel. Fall Detection monitoring service is only available with Medical Alert Plus and On-The-Go Emergency Response systems. Waterproof Button rating IP67 is submergible up to 3 feet for up to 30 minutes. Digital cellular service not available everywhere or at all times. Prices subject to change. Systems remain property of ADT.  No termination fees. 2-day shipping delivery Monday through Friday. Saturday and Sunday delivery are not available. Free 2-Day shipping valued at $9.99; free activation valued at $29. 

On-The-Go

Requires a month-to-month agreement starting at $39.99/mo. First month monitoring due at time of purchase. Excludes taxes. Package includes one (1) On-The-Go system base and one (1) standard wristband or pendant OR one (1) fall detection pendant. Fall detection pendant option an additional $11 per mo. Add-on accessories available for additional fee and include standard wristbands or neck pendants with a onetime charge of $14.99 and an additional $5/mo. monitoring charge; fall detection pendants with an additional $11/mo. monitoring charge per pendant; waterproof wall mount buttons with an additional $2.99/mo. monitoring charge per button; and ADT lockbox for a onetime charge of $29.99. Maximum of 2 additional paired accessories. Excludes professional installation which may be available upon request for an additional fee. Discount available for monthly monitoring if you select a quarterly or annual billing option. Quarterly billing starts at $113.97/qtr. ($37.99 per month). Annual billing starts at $431.88/yr. ($35.99/mo.) An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel. Fall Detection monitoring service is only available with Medical Alert Plus and On-The-Go Emergency Response systems. Waterproof Button rating IP67 is submergible up to 3 feet for up to 30 minutes. Digital cellular service not available everywhere or at all times. The On-The-Go emergency system and services use and rely on the availability of cellular network coverage and the availability of global positioning system (GPS) data to operate properly.  The GPS is not operated by ADT.  Prices subject to change. Systems remain property of ADT.  No termination fees. 2-day shipping delivery Monday through Friday. Saturday and Sunday delivery are not available. Free 2-Day shipping valued at $9.99; free activation valued at $29. 

Black Friday Special Offer: Free Activation, Free Shipping, and $7 off monthly monitoring

Requires a month-to-month agreement for Medical Alert systems starting at $29.99/mo before discount is applied.  First month monitoring due at time of purchase.  Excludes taxes.  Offer excludes professional installation which may be available upon request for an additional fee.  Offer includes $7 off monthly monitoring for ADT medical alert systems. An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel.  Digital cellular service not available everywhere or at all times.  The On-The-Go emergency system and services use and rely on the availability of cellular network coverage and the availability of global positioning system (GPS) data to operate properly.  The GPS is not operated by ADT.  Prices subject to change.  Systems remain property of ADT.  Cannot be combined with other offers or discounts and is available for new customers only.  No termination fees.  2-day shipping delivery Monday through Friday.  Saturday and Sunday delivery are not available. Order must be placed before 2PM EST to ensure the second day delivery.  2-day shipping valued at $9.99; free activation valued at $29. Offer available for a limited time: 11/17/2023 – 11/30/2023. 

50% Fall Detection Monitoring + Free 2-day shipping & activation

Requires a month-to-month agreement with Medical Alert Plus or On-The-Go Emergency Response Systems. First month monitoring due at time of purchase.  Excludes taxes.  Offer excludes professional installation which may be available upon request for an additional fee.  An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel.  Fall Detection monitoring service is only available with Medical Alert Plus and On-The-Go Emergency Response systems. Digital cellular service not available everywhere or at all times.  The On-The-Go emergency system and services use and rely on the availability of cellular network coverage and the availability of global positioning system (GPS) data to operate properly.  The GPS is not operated by ADT.  Prices subject to change.  Systems remain property of ADT.  Cannot be combined with other offers or discounts and is available for new customers only.  Promotion is limited to one (1) discounted Fall Detection Pendant only. No termination fees.  2-day shipping delivery Monday through Friday.  Saturday and Sunday delivery are not available. 2-Day shipping valued at $9.99; free activation valued at $29; Fall Detection valued at $11/mo. before promotion is applied. Offer availability 10/1/2023 – 12/31/2023. 

Business Partner Promotion Offer: $3 off Monthly Monitoring + Free Shipping & Activation

Requires a month-to-month agreement for Medical Alert Systems.  First month monitoring due at time of purchase.  Excludes taxes.  Offer excludes professional installation which may be available upon request for an additional fee.  An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel.  Fall Detection monitoring service is only available with Medical Alert Plus and On-The-Go Emergency Response systems. Digital cellular service not available everywhere or at all times.  The On-The-Go emergency system and services use and rely on the availability of cellular network coverage and the availability of global positioning system (GPS) data to operate properly.  The GPS is not operated by ADT.  Prices subject to change.  Systems remain property of ADT.  Cannot be combined with other offers or discounts and is available for new customers only.  No termination fees.  2-day shipping delivery Monday through Friday.  Saturday and Sunday delivery are not available. 2-Day shipping valued at $9.99; free activation valued at $29; Fall Detection valued at $11/mo. Offer available till 12/31/23.

No Charge for Equipment and Monitoring Starting at Less Than $1 a Day*

Requires a month-to-month agreement for Medical Alert Systems starting at $29.99/mo. First month monitoring due at time of purchase. Excludes taxes. Offer excludes professional installation which may be available upon request for an additional fee. An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel. Fall detection monitoring service is only available with Medical Alert Plus and On-The-Go emergency system. The On-The-Go emergency system and services use and rely on the availability of cellular network coverage and the availability of global positioning system (GPS) data to operate properly. The GPS is not operated by ADT. Prices subject to change. Systems remain property of ADT. No termination fees.

Free Activation, Free Shipping, & $6 off Monthly Monitoring

*Requires a month-to-month agreement for Medical Alert systems.  First month monitoring due at time of purchase.  Excludes taxes. For existing ADT Customers only. Offer excludes professional installation which may be available upon request for an additional fee.  An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel.  Digital cellular service not available everywhere or at all times.  The On-The-Go emergency system and services use and rely on the availability of cellular network coverage and the availability of global positioning system (GPS) data to operate properly.  The GPS is not operated by ADT.  Prices subject to change.  Systems remain property of ADT.  Cannot be combined with other offers or discounts and is available for new customers only.  No termination fees.  2-day shipping delivery Monday through Friday.  Saturday and Sunday delivery are not available. Order must be placed before 2PM EST to ensure the second day delivery. 2-day shipping valued at $9.99; free activation valued at $29. Offer available: 1/1/2023 - 12/31/2023

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Fall Detection monitoring service is only available with Medical Alert Plus and On-The-Go Emergency Response systems.

†Fall detection pendant does not detect 100% of falls.*Requires to month to month agreement. Excludes taxes. For existing customers only. $2 off advertised monthly services on any system (Medical Alert Basic System, Medical Alert Plus System and On the Go Emergency Response System) with monthly and quarterly billing. $4 off monthly advertised prices with annual billing. Free shipping is available with quarterly or annual billing. 50% off fall detection is only eligible for Medical Alert Plus System and On The Go Emergency Response System. Offer excludes professional installation which may be available upon request for an additional fee. An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel. Digital cellular service not available everywhere and at all times. The On-The-Go Emergency system and services use and rely on the availability of cellular network coverage and the availability of global positioning system (GPS) data to operate properly. The GPS is not operated by ADT. Prices subject to change. Systems remains property of ADT. Cannot not be combined with other offers or discounts.

ADT Medical Alert's Premium Protection Plan

Requires and is subject to the terms ADT Health Subscriber Agreement. Premium Protection plan includes unlimited replacement batteries, and repair or replacement for Medical Alert System devices that may be necessary as a result of ordinary wear and tear, manufacturing defects, or power surges at no additional charge. Replacements or repairs made necessary by accidental drops or spills, or by damage due to dust, heat, and humidity, are limited to one (1) base unit and two (2) accessories per calendar year at the discounted rate of $75 per base unit and $15 per accessory. Additional repairs or replacements, as well as replacements due to lost devices, are subject to full cost of the replacement device. ADT’s Medical Alert Premium Protection Plan is not an insurance policy and ADT is not an insurer.