Why our customers choose ADT

Only ADT has the most security industry experience, is a leader in innovative security technology, and can provide you with fast response times.

The most experience

The most experience

ADT is the only security company that can say we’ve been providing alarm monitoring services 24 hours a day, 365 days a year to homes and businesses alike for over a century. When it comes to the safety and security of your family, you can count on our knowledge and expertise.

Innovative technology

Innovative technology

Our six nationwide Customer Monitoring Centers are operated by state-of-the-art technology backed by powerful equipment and secure communication links. It is this nationwide connection and innovative security technology that gives ADT the ability to provide security protection during adverse conditions. If a Customer Monitoring Center faces an interruption of service, protection is seamlessly transferred to another Customer Monitoring Center. That is how we ensure you receive continuous and reliable service.

The best people

The best people

As soon as an alarm signal is received from your home or business to our Customer Monitoring Center, a well-trained, helpful professional will notify you and your local police, fire department or emergency personnel. You can count on ADT to be at the ready 24 hours a day, 365 day a year. Our team of security professionals will always be there to offer protection to you and what you value most.

We save lives

Saving families, homes and pets

Be inspired by our customers

ADT takes pride in using the most advanced technology, having fast response time and staffing well-trained security professionals to provide our customers with the best home security service. But you don’t have to take our word for it—listen to what actual ADT customers have to say.

Burglary Monitoring

Burglary Monitoring

"I heard a loud noise at the back of my house. Glass was shattering from the sliding door on the patio. ADT called me right away and I told them to send help because someone was in my house. It is reassuring to know that ADT and the police officers were there."

Wendy Haughian, Washington

Carbon Monoxide Detection

"Within minutes, every carbon monoxide detector on every floor of the house was going off and ADT called me immediately. The operator insisted that I evacuate the premises immediately. I assured her that I was fine and didn't need to evacuate. Thank goodness ADT called me after three of my alarms kept warning me to evacuate and insisted that I do so."

Lynn McNelly, Colorado
Carbon Monoxide Detection
Fire & Smoke Monitoring

Fire & Smoke Monitoring

"One of the firemen the night of the fire said, 'do you know how lucky you were tonight?'. But I like to look at it as, we weren't lucky we were protected."

 

Amy Steffens, Indianapolis

Satisfaction. Savings. Guaranteed.

You invest in ADT home security and automation systems to help protect your loved ones. Your satisfaction is important to us, and is the reason we are committed to providing you with state-of-the-art equipment and service. We back our commitment with the following exclusive guarantees.

ADT Money-Back Guarantee

ADT Money-Back Guarantee

We want you to be happy and confident with ADT home security. Should you be unhappy, know that we will do everything we can to resolve your concerns. If we are unable to provide a solution within six months of installation, we will refund the system installation price and pay all monitoring fees after we have attempted to resolve your concerns. Completely hassle-free.*

View the Guarantee Certificate
Homeowner’s Insurance Certificate

Homeowner’s Insurance Certificate

Feel safe and save money! Having ADT monitored security service could help you save on your homeowner’s insurance.*

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Theft Protection Guarantee

Theft Protection Guarantee

You can feel confident using the ADT home security system knowing we stand behind our product and service. In the event a burglary occurs while the security system is armed,* we will pay up to $500 of your insurance deductible.

View the Guarantee Certificate
Mover’s Security Guarantee

Mover’s Security Guarantee

Being an ADT customer for as little as six months qualifies you for our special Mover’s Package. Mover’s Guarantee provides you with special discounts on ADT security for your new home, 25% off additional sensors and more. That’s a total value of up to $749!

View the Guarantee Certificate

*Certain restrictions apply. See reverse side of actual ADT guarantee certificate for complete details.† To qualify for the Movers Security Guarantee, you must have been with ADT for at least six months and your ADT account must be in good standing. You must also provide ADT with the name and telephone number of the new occupant of your former residence. Amount of discount depends on length of tenure with ADT. This discount cannot be combined with any other offers and is valid for residential customers only.

Get started with ADT

ADT has been leading the way in innovative home security solutions for over 135 years. Our experience, technology and people make the difference in your security protection.