USAA Residential - Terms and Conditions

Click here for terms and conditions of non-USAA member residential contracts.

USAA Member Discount

The ADT home security program for USAA members is provided exclusively by ADT Security Services. All terms and conditions subject to change. May not be available in some remote locations or may require an additional travel charge. Valid for new homeowners only. Call for details on offer for non-homeowners.

*For USAA members, 10% off on installation (before taxes) and 10% off monthly monitoring charges. Requires 36-month monitoring contract (24-months in California). Not valid for existing customers under contract. Limit one offer per household. Cannot be combined with other offers or discounts. Not valid on purchases from ADT Authorized Dealers. Expires December 31, 2018. Service charges and installation fees vary depending on system configuration, equipment and services. Not available in all geographic areas.

ADT Pulse® Interactive Solutions Services requires the installation and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, cell phone or PDA with Internet and email access. Pulse Services do not cover the operation or maintenance of household equipment/systems not connected to the Pulse Services/Equipment. You may be required to pay additional charges for equipment and services to utilize certain Pulse features. Standard message and data rates may apply to all text alerts.

Prices subject to change. Prices may vary by market. Local permit fees may be required. Satisfactory credit history required. Additional fees required for some services. Simulated screen images and photos are for illustrative purposes only.

Systems and services in this offer are installed and monitored by ADT and not by USAA. ADT is not affiliated with or endorsed by USAA. Not combinable with other ADT offers.

Use of “member” or “membership” does not convey any eligibility rights for auto and property insurance products, or legal or ownership rights in USAA. Purchase of an alliance services product does not establish eligibility for or membership in USAA property and casualty insurance companies. The trademarks, logos and names of other companies, products and services are the property of their respective owners.

3-Month Monitoring Deployment

Three months of free basic monitoring valid for one deployment in a two year period. All credits will be collapsed against any outstanding debits, and any remaining credit balance will be applied against future recurring service charges for all payments types.

Mover’s Package Guarantee

Certain restrictions apply. To qualify for the Mover’s Package Guarantee, you must be a current or former ADT customer who has had active ADT contract monitored service for two years (24 months), and your ADT account must be in good standing, or have been in good standing when you left ADT. Offer valid for two (2) years following cancellation of ADT service in your prior home. 24-month monitoring contract required at the then-prevailing monthly monitoring rate. ADT may substitute a comparable home security system package. Local permit fees may be required. Satisfactory credit history required. Additional fees required for some services. All relocation credits are only valid toward installation charge of new equipment. Credits may not be applied for any other purpose. Maximum allowable discount on any ADT security system or protection package is $339 and 25% discount valid on installation amounts up to $1600 (maximum discount not to exceed $400), total discount not to exceed $749. Offer not applicable to system/services purchased from ADT Authorized Dealer(s).

$99 ADT Pulse Video Upgrade with Camera

*Service charges and installation fees vary depending on system configuration, equipment and services selected. Offer starting at $99 valid on Video Service Level. Offer includes one (1) wireless indoor bookshelf color camera at no charge. No substitutions. Limit one offer per ADT customer.

You must be a current ADT customer who has had an active ADT monitored service contract for a minimum of 12 months and your ADT account must be in good standing. System remains property of ADT. 36-month monitoring contract required from minimum $57.99 per month, including QSP. In California, 24-month monitoring contract required from minimum $57.99 per month, including QSP (24-month total from $1,391.76). Not valid on purchases from ADT Authorized Dealers. Expires December 31, 2018.

†10% off additional add-on equipment (maximum discount of $240).

ADT Pulse® Interactive Solutions Services requires the installation and/or activation of an ADT Alarm system with monitored burglary service and compatible computer, cell phone or PDA with Internet and email access. Pulse Services does not cover the operation or maintenance of household equipment/systems not connected to the ADT Pulse Services/Equipment. Not available in all geographic areas. You may be required to pay additional charges for equipment and services to utilize certain Pulse features. Standard message and data rates apply to all text alerts. Cellular data providers may charge data transfer fees for accessing system on wireless devices.

Does not include one-time $25 activation fee. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Local permit fees may be required. Satisfactory credit history required. Additional fees required for some services. Offer subject to change. Prices may vary by market. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided.

Use of the term “member” or “membership” does not convey any eligibility rights for auto and property insurance products, or legal or ownership rights in USAA. Purchase of an alliance services product does not establish eligibility for or membership in USAA property and casualty insurance companies.

Free Installation on ADT Pulse Video for Upgrade

*Service charges and installation fees vary depending on system configuration, equipment and services selected. Offer starting at free installation valid only on ADT Pulse®Video service level upgrades. Offer includes installation of one (1) wireless indoor day-to-night camera at no charge. No substitutions allowed on camera equipment. EasyPay enrollment required. Limit one offer per household. You must be a current ADT customer who has had an active ADT monitored service contract for a minimum of 24 months, and your ADT account must be in good standing. System remains property of ADT. 36-month monitoring contract required from minimum $57.99 per month, including QSP. In California, 24-month monitoring contract required from minimum $57.99 per month, including QSP (24-month total from $1,391.76). Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Not valid on purchases from ADT Authorized Dealers. Offer expires December 31, 2018.

†10% off additional add-on equipment (maximum discount of $240).

ADT Pulse® Interactive Solutions Services requires the installation and/or activation of an ADT Alarm system with monitored burglary service and compatible computer, cell phone or PDA with Internet and email access. Pulse Services does not cover the operation or maintenance of household equipment/systems not connected to the ADT Pulse®Services/Equipment. Not available in all geographic areas. You may be required to pay additional charges for equipment and services to utilize certain Pulse features. Standard message and data rates apply to all text alerts. Cellular data providers may charge data transfer fees for accessing system on wireless devices. Satisfactory credit history required. Local permit fees may be required. Additional fees required for some services. Applicable taxes extra. Offer subject to change. Prices may vary by market. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided.

$49 ADT Pulse Video Upgrade Offer with Camera – Only for Customers with 2G Cellular Communicators

*Service charges and installation fees vary depending on system configuration, equipment and services selected. Offer starting at $49 valid on Video Service Level only. Offer includes installation of one (1) indoor day/night camera at no charge. No substitutions allowed on camera equipment. Limit one offer per household. You must be a current ADT customer who has an active ADT monitored service contract and your ADT account must be in good standing. System remains property of ADT. 36-month monitoring contract required from minimum $57.99 per month, including QSP. In California, 24-month monitoring contract required from minimum $57.99 per month, including QSP (24-month total from $1,391.76). Not valid on purchases from ADT Authorized Dealers. Expires December 31, 2018.

†10% off additional add-on equipment (maximum discount of $240).

ADT Pulse Interactive Solutions Services requires the installation and/or activation of an ADT Alarm system with monitored burglary service and compatible computer, cell phone or PDA with Internet and email access. Pulse Services does not cover the operation or maintenance of household equipment/systems not connected to the ADT Pulse Services/Equipment. Not available in all geographic areas. You may be required to pay additional charges for equipment and services to utilize certain Pulse features. Standard message and data rates apply to all text alerts. Cellular data providers may charge data transfer fees for accessing system on wireless devices.

Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Local permit fees may be required. Satisfactory credit history required. Additional fees required for some services. Offer subject to change. Prices may vary by market. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided.

Use of the term “member” or “membership” does not convey any eligibility rights for auto and property insurance products, or legal or ownership rights in USAA. Purchase of an alliance services product does not establish eligibility for or membership in USAA property and casualty insurance companies.