Solutions

There are a lot of elements that go into deciding what type of security system is best for you; so, how do you determine what type of system will fit your needs? This depends on a number of factors such as: number of cameras, coverage area, locations, bandwidth, budget and personnel. First you need to choose between a Traditional System, a Hosted System or a Hybrid Solution.

• A Traditional System is an excellent solution for a larger facility that has a technology infrastructure and the personnel to manage the equipment already in place. This type of system is ideal for businesses that require large camera counts and have multiple sites with security personnel to monitor the video. There are a lot of customization options to tweak the system to specific needs and this usually involves greater complexity and higher cost.


• A Hosted System removes much of the upfront and maintenance cost of operating a video system. You may own the cameras or rent them as part of the monthly service fee. The computer system that manages the cameras and recordings is located at an offsite location. To access the video footage you simply log in to a web portal from any internet connected device using a browser. No software is required to be installed or maintained. The video system user interface is simple and intuitive helping to reduce the learning curve dramatically.  While you typically have less customization options, new features can be added and pushed from the server without having to install a software patch or upgrade. This solution is ideal for a small or midsized business, retail outlets, or even larger organizations that require fewer cameras per location but may have multiple locations.  One final scenario for the Hosted Solution is where a small number of cameras or sub-set within the facility require a more secure storage application and would be recorded separately from the main traditional approach.


• A Hybrid System provides the ease of use of a hosted solution with the ability to store high resolution, high frame rate video locally.  With the hybrid system, video may be stored at the customer's premise on the camera, itself, or on a low cost Network Attached Storage (NAS) device and also stored remotely in a hosted data center. This solution enables the customer to view and manage both local and hosted video from anywhere using a web or mobile client.
  
  Depending on the customer's needs, a variety of Video Services may be used in conjunction with the video system itself.  Through these services, the ADT monitoring center may look in on the site through the video system to provide value added Managed Services such as: Video Verification, Video Escort, Video Assist, Guard Tours, Audits, and Unattended Delivery.  ADT Select^SM View services are available for all types of video surveillance systems – hosted, traditional, and hybrid.

	Traditional System	Hosted System	Hybrid System
System Size
Channels/site	16 to 128+	1 to 12	1 to 12+
Number of sites in system	1 to 50+	Unlimited	Unlimited
End user scope	Centralized Usage Local or network access	De-centralized Usage Web or mobile access	De-Centralized Usage Web or mobile access
General
System characteristics	Local Storage	Hosted Storage	Local + Hosted Storage
Offering	On-Site Solution	Service Based	Service Based
Surveillance functionality	Specialized	Recording/Monitoring	Recording/Monitoring
Compatibility	Varies by vendor	Axis Cameras	Axis Cameras
Sales focus
Typical end user	All Types	Smaller Camera Counts. May be smaller businesses or large enterprises with multiple locations	Smaller Camera Counts.  May be smaller businesses or large enterprises with multiple cameras
Customization
Customization capability	High	Medium	Medium
Integration with other systems	High	Medium	Medium
End User Contact
Installation	High	Low	Low
Maintenance	High	Low	Low
Ease of Use	Complex	Simple	Simple
Equipment Expenses
Equipment cost	High	Low	Low
Equipment maintenance	Medium	Low	Low
Video Management
Customization	High	Low	Low
Complexity	High	Low	Low
Features	High	Medium	High
Infrastructure
Networking complexity	Low to High	Low	Low
Bandwidth	Medium to High	Low	Low
Cabling costs	High	Low	Low

Focus on Retail

From shoplifting to burglary and operational inefficiency, retail stores face a variety of potential challenges. Video surveillance is an ideal way to help combat those and many other issues, however cost, data storage and accessibility are a few obstacles that retailers can find difficult to overcome — which is why ADT Hosted Video is an ideal alternative.

With this cloud-based system, video can be recorded, stored, shared, remotely viewed and managed from any web-enabled device from almost anywhere. That can help retailers improve security and operations while potentially reducing costs.

Specifically, an ADT Hosted Video solution can offer retail customers these benefits:

• Enhance loss prevention. With constant eyes on a location, hosted video can help thwart shoplifting, monitor cash transactions and combat “sweethearting” — where a cashier gives away merchandise without charging to a “sweetheart” customer (such as a friend, family member or fellow employee). Plus, hosted video can provide redundant/off-site storage of critical video such as high-value inventory and cash rooms.
• Improve marketing and merchandising. Using hosted video, retailers can ensure endcap displays have been assembled properly and seasonal decorations have been removed as scheduled. Dedicated cameras can even gather data on how customers move around a store, guiding retailers on more effective selling strategies.
• Heighten operational efficiency. Hosted video solutions can monitor deliveries without an employee presence. Policies can be more easily enforced, whether it’s ensuring that retail workers adhere to a dress code or that procedures are being followed correctly.
• Monitor PCI compliance. With hosted video, retailers can monitor Payment Card Industry (PCI) compliance with secure remote storage to comply with auditing regulations (SAS 70 and ISO 27001).

Focus on Financial Services

Robbery, retail fraud losses and ATM skimming are just a few of the many risks that financial institutions face each and every day. Video surveillance is proven in helping to deter and document those issues, while helping to protect employees, customers, facilities and assets.

Now with ADT Hosted Video, users can consider a new, secure and low-cost approach to their video needs. This easy-to-use offering allows users 24/7 access to their video data from any Internet-connected device, in many cases bypassing the need to connect select cameras to video devices such as DVRs and NVRs.

Specifically, an ADT Hosted Video solution can offer financial services customers these benefits:

• View multiple locations simultaneously. Using the same browser window, video can be viewed from multiple locations simultaneously and accessed remotely from any web-enabled device.
• Loss prevention. Monitor remote ATMs and remote ATM vestibules, and enjoy redundant/off-site storage of critical video of vaults, cash rooms and teller lines, should video devices be damaged or stolen.
• Remote monitoring.  If there are remote banking centers such as in an airport, mall, or supermarket, additional DVRs/NVRs may not be required.
• Increased safety. Help document customer safety at night depositories and review critical areas of the operations center to help prevent data breaches.

Focus on Education (K-12)

Making sure that students and staff members are safe and secure while on school grounds and on buses can be a challenging endeavor. While video surveillance is an ideal way to help ensure schools are protected, the data storage and video accessibility often stand in the way. With a cloud-based system, video can be recorded, stored, shared and remotely viewed and managed from any web-enabled device from almost anywhere.

Specifically, an ADT Hosted Video solution can offer Education (K-12) customers these benefits:

• Enhance Safety. Provide rapid response to safety and security hazard breaches and help reinforce operational and safety policies.
• Enrich Identification.  Make positive identification of individuals entering facilities with close-up shots. Ensure proper video storage of images for further analysis.
• Control Problem Areas.  Help identify locations where students are more likely to smoke, fight, commit vandalism or sneak off campus.
• Tighten Security. Help detect outside movement while classes are in session or after hours.
• Enhance Operations. Support and protect unattended deliveries of food service supplies or sports equipment.
• Easily Reposition Cameras. Reposition cameras without running coax cables.
• Improve Crowd Control.  Help determine ways to streamline student arrival/dismissal processes. Help ensure appropriate student behavior and determine methods to ease lunch period transitions.

Focus on Healthcare

Creating a safe and secure environment for patients, visitors, staff, physicians and suppliers on a 24/7 basis, is mandatory for any healthcare facility. Multiple entrances, expensive equipment, a large quantity of pharmaceuticals and countless regulatory requirements present a variety of other unique and critical security challenges. Video surveillance is an ideal way to help combat those and many other issues however cost, data storage and video accessibility are a few of the obstacles a healthcare facility will need to overcome.

With ADT’s cloud-based system, video can be recorded, stored, shared and remotely viewed and managed from any web-enabled device from almost anywhere.

Specifically, an ADT Hosted Video solution can offer a healthcare facility these benefits:

• Patient Safety. Record and store video of personnel entering patient rooms, monitor on-site visitors, and verify the identification of all personnel with close-up shots.
• Deter Losses. Monitor the pharmacy, receiving dock, common resource areas (labs, libraries, staff lounges, and multipurpose rooms). Monitor and locate hospital assets.
• Improve Operations. Eliminate the need for incremental video storage areas and augment intrusion and access control systems with recorded video surveillance.
• Monitor Entrances. Supplement guard services with additional views of all entrances and exits.
• Enforce Compliance. Monitor operational policies such as hand washing and time/attendance.
• Risk Management.  Help reduce liability with recorded incident documentation. Maintain protected video copies.