PROFESSIONAL MONITORING

PROFESSIONAL MONITORING

You’re covered
with
24/7 ADT
SMART
Monitoring

Smart Messenger app

What is ADT SMART Monitoring?

What is ADT SMART Monitoring?

SMART stands for System Monitoring and Response Technology. SMART also stands for “We have your back.” When an alarm is triggered, the system instantly alerts a 24/7 ADT monitoring center and sends you a text that lets you quickly verify or cancel the alarm. If you verify it, we’ll alert police and fire for you.

Here’s how
SMART gets your
alarm to 911
centers faster

Here’s how SMART gets your alarm to 911 centers faster

ADT Alarm Messenger™ makes verifying an emergency or canceling a false alarm as quick and easy as answering a text.

ADT Alarm Messenger™ makes verifying an emergency or canceling a false alarm as quick and easy as answering a text.

ADT product bundle

1

Check in with your emergency contacts

Chat with your emergency contacts in Alarm Messenger to determine whether you want to cancel your alarm or request help.

An ADT package getting delivered to someone's home

2

Request police with the tap of a button

If there’s a real emergency, simply press the Request Police button in Alarm Messenger to verify your alarm.

Family in kitchen with ADT devices

3

911 dispatchers send help

When verified, an ADT agent will send your alarm to 911 electronically,† so they can quickly send help.

Faster response when you need it

Thanks to our award-winning* SMART Monitoring technology, our agents are able to send alarms to participating 911 centers electronically, bypassing the need for a phone call and saving valuable time.

Reduce costly false alarms

Alarm Messenger makes it easy to cancel a false alarm. In fact, our data shows that it’s already reduced the number of 911 responses to false alarms for ADT customers by more than 50%.*

When every second counts, trust ADT

When every second counts, trust ADT

The largest monitoring network in the U.S.

ADT has 6 redundant monitoring centers, so if one goes down for some reason, you’re still covered 24/7.

The largest monitoring network in the U.S.

ADT has 6 redundant monitoring centers, so if one goes down for some reason, you’re still covered 24/7.

See if your local 911 center is connected to ADT SMART Monitoring

See if your local 911 center is connected to ADT SMART Monitoring

How to
get started