Alarm Monitoring

Commercial monitoring systems are only as effective as the people behind them. ADT alarm monitoring centers are staffed around the clock by trained and experienced professionals.

Your business can have access to a full range of advanced security monitoring solutions including:

• Electronic access control.
• Video surveillance.
• Fire and life safety.
• Intrusion detection.
• Critical conditions (flood, temperature).
• Monitored security management (remote guard tours, remote video management, video/alarm verification, video escort, video assist, unattended deliveries).

In the hands of our highly trained monitoring professionals, our monitoring centers can help improve your company's physical security while enhancing your overall business operations.

ADT alarm monitoring benefits:

• Multi-tiered disaster preparedness procedures for virtually uninterrupted service.
• Leading-edge technology, redundant computer systems.
• Real-time support from trained professionals - 24 hours a day.

Experience You Can Depend On

Our monitoring professionals all go through an extensive three part training program that is one of the most comprehensive in the industry. This training translates into a professional commitment shared by all: deliver the proper response within minutes of a incoming alarm call. That's no small task when you consider that our centers handle over:

• Over 6 million customers throughout North America.
• Over 29 million ADT alarm signals each year (that's more than 93,000 alarms daily).
• Over 200,000 total calls daily (inbound/outbound).
• Over 8,000 customer contacts per hour, 24/7.
• Over 19 million customer calls per year.
• 3.3 customer transactions every second.