ADT Reviews
What Our Customers Say About ADT

"I heard a loud noise at the back of my house. ADT called me right away and I told them to send help because someone was in my house. It is reassuring to know that ADT and the police officers were there.”

ADT Security Review by Wendy Haughian, Washington

Overall Satisfaction Review Rating

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The ADT Difference

ADT Customer Reviews

ADT Review by Customer Name
Lynn McNelly
5-star rating

2 Days Ago

Within minutes, every carbon monoxide detector on every floor of the house was going off and ADT called me immediately.

Thank goodness ADT called me after three of my alarms kept warning me to evacuate and insisted that I do so.

ADT Review by Customer Name
Wendy Haughlan
5-star rating


I heard a loud noise at the back of my house. Glass was shattering from the sliding door on the patio. ADT called me right away and I told them to send help because someone was in my house.

It is reassuring to know that ADT and the police officers were there.

ADT Review by Customer Name
Amy Steffens
5-star rating

2 Weeks Ago

One of the firemen the night of the fire said, 'Do you know how lucky you were tonight?'. But I like to look at it as,

we weren't lucky we were protected (by ADT).

Vivian Katz
5-star rating

March 18,2019

We have remodeled with the service and all those issues, random alarms have sounded while on vacation and they promptly call. 

This service was recommended through our insurance company, thus the reason we chose it. They are on the ball.

Donald Fossum
5-star rating

Aug. 18, 2018

We had an attempted break-in at our place, so I figured I had to do something and we started being a customer of ADT. We're more comfortable now that the security system can arm us when we’re not here,

and that if intruders are gonna get in, they’re gonna have to come in through the chimney. We’re satisfied with everything, so it worked out. I would tell my friends to look into ADT if they're considering getting a security provider.

Suzanne Hennington
5-star rating

Aug. 31, 2018

We have had ADT for at least 18 years. The reps have called when the alarm has gone off. We have been very happy with ADT. 

Every time we have called them for an update with our system or anything else, they have been fine. The techs we got have also been fine and they have been professional.

You've read ADT reviews from satisfied customers. Learn more about our services and packages.

People Helping People

ADT Lifesaver Stories

The ADT LifeSaver Program recognizes outstanding ADT professionals who have helped save someone’s life. We bring our customer, the first responders and the ADT LifeSaver Award recipient together for a celebratory reunion—and award grants to local police and fire departments.

The Hailey Family
Amber and Fiona
Julie's Sting

Making Moves

ADT Security In The News

“Home security giant ADT has made a strategic epansiion beyond alarm systems and into the realm of the Internet of Things.”

“Did you lock your door on the way out today? Wouldn’t it be great if there was an app for that? Turns out, there is.”

“ADT brings smart automation apps to home security.”

“One of the biggest companies making breakthroughs in home automation

“Amid a flood of new competitors, the venerable security giant is offering users a bounty of new features.”

“ADT Pulse® is on a roll”