Billing FAQs
What is an On-Site Assessment Charge?
An On-Site Assessment Charge is the fee ADT charges for an in-person service call. The amount is typically $59.99 per visit. To avoid being charged a fee, you can schedule a virtual service job by calling (800) ADT-ASAP or visit our online support center at www.adt.com/help for self-service solutions to most common issues.