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Billing

Billing FAQs

What is an On-Site Assessment Charge?

An On-Site Assessment Charge is the fee ADT charges for an in-person service call. The amount is typically $59.99 per visit. To avoid being charged a fee, you can schedule a virtual service job by calling (800) ADT-ASAP or visit our online support center at www.adt.com/help for self-service solutions to most common issues.