ADT, your trusted Home Security Provider in Rochester, NY
(800) 489-9070ADT provides professional home security installation and 24/7 monitoring to homeowners across Rochester, New York, and the surrounding Monroe County area in the Finger Lakes region. The ADT Rochester team serves neighborhoods throughout the metro, including Brighton, Pittsford, Webster, Greece, and Henrietta. Located along the southern shore of Lake Ontario at the convergence of I-490 and I-390, Rochester homeowners benefit from ADT’s 24/7 professional monitoring.
ADT has six company-operated 24/7 monitoring centers, the largest presence in the industry. All of our monitoring centers are based in the U.S. and are not outsourced. ADT has been offering and enhancing professional monitoring for more than 150 years.
75 Town Centre Dr
Rochester NY 14623
United States
(585) 487-8053
333 Metro Park, Suite S-108
ochester NY 14623
United States
(585) 391-8399
Nearby Cities
Mon-Fri: 8AM - 4PM
Sat-Sun: Closed
Mon-Fri 7AM to 9PM
Saturday 8AM to 6PM
Sunday 9AM to 6PM
Happy Customers in the Rochester Area
Lynn
Rochester, NY
“I've used ADT for my business and my house for years and I chose them primarily due to their timely response. I've appreciated that they are always prompt and efficient in their service. Anytime I've needed to talk to a representative, the interaction has been great. My experience with them has been consistently positive, and I'm pleased with their service..”
Ronald
Rochester, NY
“ADT’s system has worked flawlessly without any issues and I've been a satisfied customer for years. A notable aspect has been the response time. On the few occasions when I've accidentally set off the alarm, the response has been impressively quick. Another point worth mentioning is their customer service. Every time I've reached out, although rarely needed, the support I received has been terrific. They efficiently addressed any minor problems I faced. Throughout the years, the service has consistently met my expectations. Therefore, if I were to rate ADT, it would undoubtedly be five stars. Overall, my continued use of ADT speaks volumes about my satisfaction.”
Wilgred
Rochester, NY
“I purchased ADT for my home security needs and I couldn't be more satisfied. Over the many years I’ve been with ADT, I’ve consistently experienced excellent customer service. Whenever issues arise, my calls are handled immediately and efficiently. The technicians are wonderful to work with. They listen carefully to my concerns and take the time to explain and demonstrate solutions thoroughly. I appreciate the seamlessness of it all, as it has made my experience trouble-free. Overall, I have nothing but praise for their service.”
Already know what you want? Sit back and relax while ADT pros get it done right.
Need help deciding? ADT Solutions Advisors can come to your home and help create a system recommendation.
Looking for quick and easy install? Do it yourself with no heavy-duty tools needed.
Rochester, NY Service Area & Local Process
The ADT Rochester branch provides professional installation of the ADT Smart Home System throughout Monroe County and the Finger Lakes region, including Brighton, Pittsford, Webster, Greece, Henrietta, Victor, and Canandaigua.
Western New York experiences heavy lake-effect snowfall from Lake Ontario, harsh winters, and severe thunderstorms in summer. The ADT Smart Home System includes backup battery power to help keep the system powered during a power outage. If internet service is disrupted, cellular backup may help keep the system connected to ADT monitoring, as long as you have an active ADT monitoring plan and cellular service is available. Water and temperature sensors are a practical addition for Rochester homes, where winter freeze risk, spring flooding near the Genesee River, and lake-effect snow loads create year-round environmental monitoring needs.
Rochester, NY Local Regulations & Requirements
The City of Rochester requires an alarm permit for all residential and commercial alarm systems. The permit fee is $25, and permits expire on April 30 following issuance (City of Rochester). No alarm business may sell, install, or service an alarm system unless the owner has obtained a permit from the City. Apply through the City Clerk’s office.
Award-winning protection trusted by nearly 15M+ ADT customers.
WHY ADT
Explore security solutions designed to help protect your small business, property and people. See how ADT can help you find the right security system for your business.
If you’ve moved into a home with an ADT smart home security system that’s still working, we can reactivate it for you—just give us a call.
You have questions, we've got you covered
Do I need an alarm permit in Rochester, New York?
The City of Rochester requires an alarm permit for all residential and commercial alarm systems. The permit fee is $25, and permits expire on April 30 following issuance (City of Rochester). No alarm business may sell, install, or service an alarm system unless the owner has obtained a permit from the City. Apply through the City Clerk’s office.
Does ADT offer monitoring during lake-effect snow season in Rochester?
ADT’s 24/7 professional monitoring is available 24/7 during Western New York’s lake-effect snow season and severe winter weather. The ADT Smart Home System includes backup battery power to help keep the system powered during a power outage. If internet service is disrupted, cellular backup may help keep the system connected to ADT monitoring, as long as you have an active ADT monitoring plan and cellular service is available. Water and temperature sensors can provide early notifications for pipe freezes and flooding near the Genesee River.
What areas near Rochester does ADT serve?
The ADT Rochester branch serves homeowners throughout Monroe County and the Finger Lakes, including Brighton, Pittsford, Webster, Greece, Henrietta, Victor, and Canandaigua. Coverage extends into Wayne, Ontario, and Livingston counties.
How long does ADT installation take in Rochester?
Installation times depend on the home, system configuration, equipment selected, and installation conditions.
Does ADT install in Rochester apartments and condos?
ADT offers professional installation for apartments, condos, and townhomes in Rochester, including properties in the South Wedge, Park Avenue area, and downtown. Before scheduling, verify with your property management that security system installation is permitted.
Can I add cameras or smart home devices after installation?
ADT customers in Rochester can add cameras, smart locks, smart lighting, and additional sensors to their ADT Smart Home System at any time.