ADT, your trusted Home Security Provider in Louisville, KY
(800) 489-9070ADT installs home security systems and watches them 24 hours a day, 7 days a week for homeowners in Louisville Metro and the surrounding region. The ADT Louisville team works in neighborhoods all over the metro area, such as the Highlands, St. Matthews, Jeffersontown, Hurstbourne, and Middletown, and also serves Southern Indiana communities including New Albany, Jeffersonville, Clarksville, Sellersburg, and Floyds Knobs. The Louisville branch is located in the East Louisville / Bluegrass Industrial Park area near I-64 and Blankenbaker Parkway. It serves the full metro area on both sides of the Ohio River, from Shively and Valley Station in the southwest to Prospect and Anchorage in the northeast. Homeowners in Louisville have to think about a lot of different security issues, from keeping their property safe in established urban neighborhoods to keeping an eye on the weather during the spring and summer storm seasons. ADT's professional monitoring is always on, and it sends notifications for things like break-ins, fires, carbon monoxide, and other environmental dangers. ADT runs six monitoring centers that are all in the U.S. and not outsourced.
2115 Stanley Gault Pkwy
Suite 100
Louisville, KY 40223
(502) 785-3045
Mon-Fri: 8AM - 4PM
Sat-Sun: Closed
Mon-Fri 7AM to 9PM
Sat 8AM to 6PM
Sun 9AM to 6PM
Happy Customers in Louisville
Susan
Louisville, KY
“I Love our home security, and the company do a great job on keeping me up to date on the latest news. Thanks for being there for us. When people ask me about security, I always recommend to ADT since we had a such a great experience. I will looking further into more security with your company in the near future.”
Mike
Louisville, KY
“We have been an ADT customer for over 15 years. It has always given us peace of mind when we traveled or if our children were home alone. Since my husband passed away two years ago I value the security ADT provides even more. I like knowing that while I'm out of the house, no one can enter without ADT being made aware. It's also comforting at night when I'm home alone. The added fire alarm is an extra bonus. Anytime I've accidentally set off my alarm, ADT offices call me immediately to verify if I am aware of the alarm. I highly recommend ADT.”
Dave
Louisville, KY
“I have had nothing but excellent response from ADT representatives since my initial installation several years ago. The times I have accidentally caused the alarm to activate has ALWAYS been followed with either a recorded/actual person (as appropriate for the alarm) immediately. My local provider also provides excellent service.”
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Louisville, KY Service Area & Local Process
The ADT Louisville branch installs the ADT Smart Home System professionally throughout Jefferson County and nearby Kentucky counties such as Bullitt, Oldham, and Shelby, and across the river in Southern Indiana — including Clark County (Jeffersonville, Clarksville, Sellersburg), Floyd County (New Albany, Floyds Knobs), Harrison County (Corydon), Scott County (Scottsburg), and Washington County (Salem). Depending on the size of the house and the number of devices that need to be set up, a typical installation appointment lasts about three to four hours. Louisville is in the Ohio Valley severe weather corridor, which means that spring thunderstorms and tornado warnings happen every year. Water and temperature sensors are useful for homes across the region because the Ohio River is close by and spring flooding makes low-lying neighborhoods near Riverside and Portland, as well as riverfront areas in New Albany and Jeffersonville, more dangerous during certain times of the year.
Louisville, KY Local Regulations & Requirements
Louisville Metro requires an alarm system permit for residential security systems, and Jefferson County enforces escalating false alarm fines after a set number of false dispatches in a calendar year. Alarm permitting requirements for Louisville and the surrounding area — including the Southern Indiana communities this branch serves — changed recently, so homeowners should confirm current permit fees, false alarm thresholds, and renewal requirements with their local government before relying on prior guidance. Homeowners in Kentucky can contact the Louisville Metro Police Department's Alarm Unit. Homeowners in Southern Indiana communities served by this branch should verify local alarm permit requirements, which may differ from Louisville Metro regulations; contact your local city or county government office for jurisdiction-specific requirements. People who live in condos and apartments in Louisville should check with their property management or HOA to make sure they can have professional installation before they schedule it. During the consultation, ADT's professional installation technician can help you figure out where to put your equipment so that it meets your lease or HOA requirements.
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You have questions, we've got you covered
Do I need a permit to have an alarm in Louisville, Kentucky?
You need a permit from Louisville Metro to install a security system in your home. The Alarm Unit of the Louisville Metro Police Department (Louisville Metro Police Department) can help homeowners get an alarm permit. During your consultation, your ADT professional installation technician can help you figure out what permits you need in your area. To find out the current application deadlines and permit fees, get in touch with the Louisville Metro Police.
What do I do if my Louisville home has a false alarm?
Louisville Metro gives out fines for false alarms that get worse after a certain number of false dispatches in a year. With alarm verification through Alarm Messenger™, ADT has seen over a 50% reduction in false alarm dispatches at sites enrolled in Alarm Messenger™ compared to sites not enrolled in Alarm Messenger™. Based on internal ADT data collected over the lifetime of Alarm Messenger™ (2021-current).
How do I sign up my alarm system with the Louisville Metro Police?
After a professional installs your alarm system, call the Alarm Unit of the Louisville Metro Police Department to register it. When you register, you usually need to give your name, address, type of system, and information about the company that will be monitoring it. During setup, your ADT installation technician can help you get the information you need to register.
Does ADT put in security systems in condos and apartments in Louisville?
ADT can professionally install security systems in Louisville apartments, condos, and townhomes, including those in St. Matthews, the Highlands, and downtown. Before you make an appointment, check with your property management or HOA. ADT's professional installation team can set up the equipment in a way that meets lease requirements.
What areas around Louisville does ADT cover?
ADT Louisville helps homeowners across Louisville Metro and the surrounding region on both sides of the Ohio River. In Kentucky, coverage includes Jefferson, Bullitt, Oldham, Shelby, and Spencer counties and communities such as Elizabethtown, Shepherdsville, Shelbyville, La Grange, and Frankfort. In Southern Indiana, coverage includes Clark County (Jeffersonville, Clarksville, Sellersburg), Floyd County (New Albany, Floyds Knobs), Harrison County (Corydon), Scott County (Scottsburg), and Washington County (Salem). ADT also has a branch in Lexington for people who live in central Kentucky.
How long does it take to set up ADT in Louisville?
It usually takes about three to four hours for an ADT professional to install in Louisville, this may vary depending on the size of the house and the number of devices that need to be set up. The installation includes setting up the ADT Base, sensors, cameras, and the whole system using the ADT+ app. Before your technician leaves, they will explain how the system works and answer any questions you may have.
Does ADT keep an eye on things in the Louisville area during bad weather?
During the spring and summer storm season in Louisville, which includes tornado warnings and severe thunderstorms that are common in the Ohio Valley, ADT's professional monitoring is always on. Water and temperature sensors can warn you early about floods or frozen pipes. These are useful for homes in Louisville that are close to flood-prone areas.
Can I add cameras or smart home devices to my ADT system after installation?
Customers in Louisville who have ADT Smart Home Systems can add cameras, smart locks, smart lighting, and more sensors at any time after the system is first set up. You can either call the Louisville branch to set up a visit from a technician or use the ADT+ app to add compatible devices.
Do security systems in Kentucky get discounts on insurance?
In Kentucky, many homeowners insurance companies will give you a discount if you have a security system that is monitored by professionals. Different providers offer different amounts of discounts, but you can ask your insurance company for ADT's professional monitoring certificate. ADT also guarantees up to $500 worth of theft protection if a break-in happens while your system is being watched. Terms and conditions apply, see here for terms.