SALUTING THOSE WHO PROTECT US
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You may be entitled to a cash payment from a class action settlement fund if you have or had an ADT residential security system that included wireless sensors.
This notice affects you if, between November 13, 2009 and August 15, 2016, you first entered into a contract with ADT or an ADT dealer for installation of a residential security system, or if you had ADT or an ADT dealer install a residential security system, that includes at least one wireless peripheral sensor. Pursuant to a proposed class action settlement, and subject to the approval of the Court, ADT has agreed to pay $16 million to eligible ADT customers, less administrative costs, attorneys' fees and expenses, and representative service awards. You must, however, submit a claim form to claim your share of the proposed settlement fund. The Court authorized publication of this notice in addition to email and other written notice you may receive. This is a summary of the Settlement and your legal rights.
What is the lawsuit about? Several consumers around the country have sued ADT, alleging that ADT failed to disclose that the wireless peripheral sensors used in its residential security systems can be jammed or disrupted and thus allegedly pose security risks. ADT denies these allegations, denies liability, and asserts numerous defenses. The suit is a class action, meaning that the customers who sued (the "class representatives") asked for relief not only for themselves, but for all similarly situated consumers. Without admitting liability or fault, ADT has agreed to pay $16 million to compromise those claims. The settlement, however, does not release any of your claims for personal injuries or for damage to or loss of property. The parties have entered into a Settlement Agreement which will be presented to the U.S. District Court for the Northern District of California in the action Edenborough v. ADT LLC, Case No. 16-cv-02233.
What benefits does the settlement provide ? The settlement funds will be used to pay eligible class members, pay the legal fees incurred by the class representatives (up to 25% of the settlement fund) plus expenses, and service awards to each of the class representatives as awarded by the Court, in varying amounts up to a maximum of $10,000. If the Court approves the settlement, ADT customers who meet the eligibility criteria and submit a timely, valid claim form will receive a share of the settlement amount, estimated at $15 and $45 depending on the date of their contracts. These payment amounts may be adjusted up or down depending on the number of Claim Forms received, so as to fully and fairly allocate and pay out the entire net settlement fund to Class Members who submit Claim Forms. None of the money in the settlement fund will revert back to ADT.
Tax Consequences of Settlement . Any benefits you receive may or may not be the subject of state or federal taxation depending on your individual circumstances. Class Counsel are not tax attorneys and you are advised to seek separate legal advice on matters of taxation.
How can you get a payment ? Detailed information about the settlement and the claim submission process is posted on the settlement website and can also be obtained by calling the number below. You must be a class member and submit a Claim Form on or before February 26, 2018 to get a payment.
What other options do you have ? If you would prefer not to be part of the settlement and not get a payment, you have the right to ask the Court to exclude you. To do so, you must complete and submit a request for exclusion by January 2, 2018 . If you want to be part of the settlement but object to its terms, you or your attorney can submit written objections and/or appear at the final approval hearing discussed below. To do so, you must complete and submit your objection by January 2, 2018 .
Final Approval Hearing . The Court will hold a hearing on February 1, 2018 , at which time it will consider any objections, decide what fees to award, and decide whether to approve the Settlement.
In honor of their military service, USAA members received special, member-only benefits from ADT, America's 1st choice for home security.
10% Off Monthly
Save 10% every month off any ADT monitoring package of your choice.*
Save 50% installation of any ADT system, including 10% off additional equipment or add-ons.*
Typically a 48 hour turnaround on system repairs.*
Deploying USAA members, with an existing ADT agreement, receive a three month credit of basic monitoring service.*
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We’ve compiled the most frequently asked questions regarding ADT services for USAA Members. If your questions or concerns are not addressed below, please call 800.453.5716 and an ADT representative will be happy to assist you. Return to USAA Home Page.
USAA members can always save 10% off ADT’s standard pricing for installation, PLUS 10% off monitoring fees every month; or Members can choose from any of the current ADT market offers. ADT is proud to offer Members who are in active deployment a special 3-month monitoring credit. USAA Members also receive special service timeframes: ADT endeavors to provide USAA Members with service appointments within 48-hours.
ADT offers integrated security and home automation through the ADT Command. With ADT mobile app, you can remotely arm and disarm your system, view secure, real-time video, and control your lights, thermostats, and garage door – from almost anywhere, all from your smart-phone, tablet or computer. And your system can easily expand as your needs change. Some devices, such as lamp controllers, simply plug into existing electrical outlets while others may require professional installation, but ADT is always there to help you.
A wireless system will work in most homes. A hardwired system requires knowledge of construction techniques and the ability to install wiring. For example, most homes with no basement, limited attic access or cathedral ceilings are not good candidates for a hardwired system. ADT offers advanced wireless technology, including systems that require not drilling into walls, to meet your customized needs.
A cellular alarm transmitter sends alarm signals to ADT’s Customer Monitoring Centers through wireless cellular networks. For customers with a standard telephone line who want an extra layer of protection (e.g. in the event regular phone service is disrupted due to construction, power failure, cut or downed lines), or who don’t have a landline, the cellular alarm transmitter can send signals to ADT's Customer Monitoring Centers. ADT can also support certain VOIP systems, and for certain services, ADT also utilizes your broadband internet connection.
Requirements for alarm permits vary based on the physical location of your home. Different municipalities and emergency service responders have local jurisdictional rules. Visit your local police department’s website to obtain registration and renewal details. After your ADT security service is installed, it’s easy to provide up-to-date alarm permit information to ADT. Send your permit number and expiration date to: ADTjurisdictions@adt.com.
Pets will not typically affect your security system installation. They may affect the security system design and the type of equipment used in your home. Your local ADT sales representative will be able to explain your options concerning your specific application. ADT has special solutions that can give you extra peace of mind as a pet owner, such as monitoring for fire, smoke and high levels of carbon monoxide, and remote, secure video that allows you to check in on your pet.
Yes, in most cases. Provided you are not currently under contract with another monitoring company, that you own the system and ADT deems your system to be compatible and in acceptable condition, ADT will be able to activate and monitor your equipment.
When you call ADT, a professional security advisor will work with you to determine your unique needs. If you wish, this can include a FREE, no obligation visit to your home for a complete, personalized security and safety review. Your estimated installation charges will be outlined for you after the customized consultation, and you will be able to make adjustments based on the recommendations from your review.
ADT typically does not move systems from one house to another. However, ADT provides special Mover’s offers and discounts that may be applied towards installation of an ADT system at your new residence; the amount of the eligible discount increases based on your tenure with ADT.
Use of the term “member” or “membership” refers to membership in USAA Membership Services and does not convey any legal or ownership rights in USAA.
Restrictions apply and are subject to change. USAA means United Services Automobile Association and its affiliates.