ADT Apps & Mobile FAQs
Yes. The MyADT mobile app is available for both iPhone and Android devices. You can use the app to view alarm history, manage your payment information, update contacts, and more.
Launch your PC or Mac browser and go to https://portal.adtpulse.com using the personal login information provided to you during your installation. From your mobile phone, use https://mobile.adtpulse.com. If you have an Android, iPhone, iPad or iPod touch mobile digital device, you can download the app free of charge from the Android Market or Apple App Store and use your login credentials to access your system.
If you are experiencing a problem with your user name and password or your login invitation, please call the residential or business service number provided located on our Contact ADT page to speak to an ADT representative.
The timing for the delivery of text messages to your phone is determined by the cellular service that passes the message to your phone.
Many email systems look for messages at certain intervals. Certain email clients, such as Outlook or Outlook Express, for example, request messages at 15-minute intervals. Check to see if your ADT Pulse message is waiting with your email provider for a message-request cycle to occur.
ADT alarm systems are designed to minimize false alarms by allowing the home or business owner the opportunity to disarm the system before the alarm service company receives an alarm and calls you and/or contacts the proper authorities.