Discover the ADT Custom Home Difference

ADT Custom Home Services offers you a higher standard in home security and management. We at ADT know that each home and family is unique. We will work with you to accurately assess your needs and help you create a customized security solution. ADT provides innovative, high-quality solutions from a brand that has been trusted for over 140 years.

Professional Security Review

Professional home security review

ADT Custom Home Services will work with you directly, or coordinate with your Chubb Risk Consultant or Underwriter to create the perfect system for you.

Exceptional Service

Exceptional service

As a Custom Home Service client, you deserve nothing less than preferred levels of personal service, responsiveness, and attentiveness that extends well beyond today and long after your installation is complete.

Quality Service Plan

Preferred quality service plan

Chubb clients qualify for prioritized service levels with same or next day service if needed. We will replace or repair any defective part of your system to keep you home safe and secure.

ADT Custom Home Services

With more than 270 years of combined experience, expertise and dependability, ADT and Chubb will help you feel smart, safe and secure.

Professional installation

New ADT customers receive a free video doorbell with the selection of Video service levels, plus may be eligible for savings off Chubb homeowner’s insurance premium.

Safe and smart technology

ADT smart home technology adds convenience and control featuring remote operation and HD-quality video.

24/7 professional monitoring

Chubb clients receive a dedicated, toll-free number for direct live access to an ADT agent for information and assistance.

Protection during outage

With included cellular communication and battery backup, even if phone lines are down or power is out, your system still has a connection.

Control your home security with the ADT mobile app

The ADT mobile app combines home security with home automation at an affordable price. The app lets you control your system from virtually anywhere with your smart devices.

  • Arm and disarm your home security system
  • Get text or email alerts when a door is locked unlocked
  • View live video or captured clips from your security cameras
  • Control lights, thermostats and more

“The firefighters told me that if it weren’t for the ADT alarm system, then there’s no telling what would have happened. I’m grateful and thankful that ADT and firefighters saved my family and my house.”

– Nakita Foreman, ADT Customer, Brunswick, GA, January 2020

ADT Custom Home Services - Reliability. Security. Guaranteed.

Customer satisfaction is important to us. We are committed to providing customers with state-of-the-art equipment and services. ADT backs our commitment with the following exclusive guarantees.

6-month, money-back guarantee

We want you to be happy with your ADT service. We’re so confident in the quality and reliability of our systems, we offer the best money-back guarantee in the industry*.

Alarm monitoring certificate

If your ADT-monitored security system is eligible for discounts on your homeownerʼs insurance, weʼll provide an alarm monitoring certificate for your insurer. Check with your agent or broker to find out.

Theft protection guarantee

If a burglary occurs while your ADT security system is armed, weʼll pay up to $500* of your insurance deductible.

Mover's savings package

Being an ADT customer for as little as six months qualifies you for our special Mover’s Package. Mover’s Guarantee provides you with special discounts on ADT security for your new home. To learn more call 800-808-9996.

*Service and installation charges vary depending on system configuration, equipment and services selected. New ADT customers coming through the Chubb program receive a free Video Doorbell camera with the selection of Video Service level. Offer available to Chubb policyholders only with the installation and activation of an ADT alarm system and applies to all service levels. Requires 36-month monitoring contract starting at $35.99/ mo. for Traditional Service level (In California, 24-month, total service charges starting at $695.76) with enrollment in ADT’s Extended Limited Warranty and ADT EasyPay. Does not include $25 activation fee. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the contract term. System remains property of ADT. Offer not applicable to system/services purchased from ADT Authorized Dealer(s). Offer expires December 31, 2021.

Applicable taxes extra. Additional charges or fees may apply in areas that require guard response service for applicable municipal alarm verification and/or applicable permits. Prices and offer are subject to change and may vary by market. Satisfactory credit history required.

ADT Interactive Solutions Services requires the installation and/or activation of an ADT Alarm system with monitored burglary service and compatible computer or mobile device with Internet and email access. Not available in all geographic areas. Standard message and data rates may apply to all text alerts. Cellular data providers may charge data transfer fees for accessing system on wireless devices.

© 2020 ADT LLC dba ADT Security Services. All rights reserved. ADT, the ADT logo, 800.ADT.ASAP and the product/service names listed are marks and/or registered marks. Unauthorized use is strictly prohibited. Third party marks are the property of their respective owners and used with permission or allowed under applicable laws. All security systems and services contained in this offer are sold, installed and monitored by ADT and not by Chubb. ADT is not an insurance company nor affiliated with Chubb.

License information available at or by calling 800.ADT.ASAP. CA ACO7155, 974443, PPO120288; FL EF0001121; LA F1639, F1640, F1643, F1654, F1655; MA 172C; NC Licensed by the Alarm Systems Licensing Board of the State of North Carolina, 7535P2, 7561P2, 7563P7, 7565P1, 7566P9, 7564P4; NY 12000305615; PA 090797; MS 15019511

Chubb is the marketing name used to refer to subsidiaries of Chubb Limited providing insurance and related services. For a list of these subsidiaries, please visit our website at Insurance provided by U.S. based Chubb underwriting companies. All products may not be available in all states. Coverage is subject to the language of the policies as actually issued. Surplus lines insurance sold only through licensed surplus lines producers. The selection of a particular Preferred Service Provider is the independent choice of the policyholder. Neither Chubb nor its employees or agents make any warranties or assume any liability for the performance of the Preferred Service Provider, including any goods or services received. Chubb customer information is not shared with ADT. If a Chubb customer chooses to utilize the services of ADT, any collection of customer information by ADT is subject to their privacy policies. Chubb Personal Risk Services, P.O. Box 1600, Whitehouse Station, NJ 08889-1600