Blue by ADT Support

Welcome, Blue Customers

Log in now to manage your system and account or
to add new devices.

Blue by ADT product on the desk in someone's home

Always-on customer support

Always-on customer support

Online support center

Online support center

If you have a system question, you can visit our Support Center 24/7.

Chat now

Chat now

If you need more help, you can click the LIVE CHAT icon to chat from 9:00am to 5:00pm

INTRODUCING ADT SELF SETUP

INTRODUCING ADT SELF SETUP

Security you can quickly and easily set up yourself, from the most trusted name in home security*.

Security you can quickly and easily set up yourself, from the most trusted name in home security*.

Blue by ADT FAQs  

Why has the Blue by ADT homepage changed? 

As we introduce a new suite of DIY security products, Blue by ADT systems will no longer be marketed and sold. Your Blue by ADT system and devices will continue to work as normal and you’ll still have the option to be professionally monitored.

The Blue by ADT website experience will be focused on supporting current Blue by ADT customers by asking them to log into their account to order new products, manage their system and access the Support Center.

Will my Blue by ADT system still be monitored? 

Yes, your Blue by ADT system’s monitoring service will continue without change. If you’re self-monitored, you still have the option to upgrade to professional monitoring at any time.  

How do I buy more Blue products? 

Blue by ADT products can still be purchased through the app or web portal after logging into your Blue by ADT account. 

Will Blue by ADT cameras still have storage options? 

Yes, you can still manage your camera storage options by logging into your Blue by ADT account. 

I don’t remember my username or password. How do I log in? 

If you’ve forgotten your password, click the “Forgot Password?” link underneath the login text boxes. You’ll be prompted to enter your email address so that we can send you a link to reset your password. 

How do I purchase a new security system? 

ADT provides professionally installed systems and is introducing ADT Self Setup, a new suite of security systems that are quick and easy to set up yourself.