Get your important questions answered now

If you have a question about ADT business security, there’s a good chance someone else has too. Browse the most frequently asked security questions below. If you can’t get an answer here, please contact Customer Support.

Billing Related FAQs

When my system was installed, I wrote a check to ADT, but it’s not reflected on my first bill. Is there a problem?

My invoice is slightly higher than I expected. What were the extra charges?

I received an invoice, but do not see a “Payment due date.” When is my payment due?

I want to maintain my service address, but need to change where my bill is sent.