Follow these tips to prevent sales scams before they happen:
- ADT representatives or ADT Authorized Dealer representatives will carry proper company issued identification.
- To confirm a representative is really affiliated with ADT, ask to see official company issued identification. If they don’t show it, don’t believe it. Since some companies have been impersonating our team, we’ve launched a tool to verify their credentials while at your door. Simply go to www.adt.com/verify and enter the representative's ID number or www.adt.com/dealer for an ADT Authorized Dealer and select your state to see if the dealer name is listed.
- When in doubt whether a representative was sent by ADT to upgrade or test your system, call 800.ADT.ASAP to verify the work order before you let them in your home.
- Be cautious. Do not sign any documents without thorough review.