Health & Medical Alert FAQs

The Wall Mount Button allows you to obtain emergency help when the button is pressed. The large button works with the Medical Alert Plus device.  You can mount the Wall Button on a flat surface such as a wall or place it a on a tabletop. We do include mounting hardware and two-sided tape as well as 2 AAA batteries.

The Wall Mount Button only pairs with the Medical Alert Plus device. The pairing process is the same as a pendant.

No. The Wall Mount Button is not waterproof nor is it water resistant.

The Wall Mount Button can be placed on a tabletop or mounted on a flat surface such as a wall. We recommend mounting it in a bathroom away from the shower since the device is not water resistant or placing it on a bedside table.

No. There is not speaker in the Wall Mount Button. However, you will be able to communicate with an emergency operator via the Medical Alert Plus device.

When the battery level is low, the LED light will blink amber.

1.     Push up on the logo with thumbs to remove battery door.

2.     Replace the two AA batteries and throw out the old ones.

3.     Close the battery door by sliding it in place until you hear a click.