Health & Medical Alert FAQs

The pendant is very small and lightweight. You have the option of selecting to wear the pendant as a necklace or on your wrist with a wrist-strap. Yes. The transmitter on the pendant is waterproof and designed to operate in the shower.

If you happen to drop the unit, you should follow the test procedure immediately to ensure the medical alert system is working properly. If it is not, the unit will be replaced at no charge.

No. You can only speak through the Medical Alert Basic and Medical Alert Plus base units and the Mobile On-The-Go Emergency Response device itself.