Customer FAQs

Discover answers to the most frequently asked questions from ADT customers with the click of a button.

1. How do I know what system I have?

To identify the system installed in your home or business, log into your MyADT.com account and refer to the System Information box located on the overview page.

You can also watch the video below to get step-by-step instructions to show you how to identify the system model.

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