Customer FAQs Discover answers to the most frequently asked questions from ADT customers with the click of a button. 1. How do I set up EasyPay? ADT EasyPay is our safe and secure autopay service. This service is free of charge to ADT customers. To sign up, log into MyADT.com and select the EasyPay option from the Overview page. To enroll in ADT EasyPay: 1. Click on the "Sign-up for ADT EasyPay" link in the Bill & Payment Summary section and fill out the requested information. 2. Please be sure to pay any outstanding balances as it could take up to two billing cycles for your ADT EasyPay enrollment request to be processed. 3. Once you are enrolled, you can change your payment account information any time by clicking on "Manage EasyPay" from the Overview screen. Customers who use ADT EasyPay can still use Express Pay.