Customer FAQs Discover answers to the most frequently asked questions from ADT customers with the click of a button. 1. How can I find my due date and pay my bill online? To find your payment due date, locate your statement online by logging into your MyADT.com account, selecting the My Account tab, and clicking on Statements from the left hand menu. To make secure monthly payments online, sign up for EasyPay and check out the MyADT mobile app to manage your accounts on the go.