Customer FAQs Discover answers to the most frequently asked questions from ADT customers with the click of a button. 1. How does the ADT touchscreen connect to the Internet? The interactive touchscreen is convenient, easy to use and works like any smart device. Home screen icons offer accessibility to features and services, allowing you to manage your home or business at the touch of a finger. You can arm and disarm your system, and check doors and sensors. If you have lighting and temperature automation installed at home, you can also manage these automations on the touchscreen. Access to web content allows you to follow news, sports and weather, all in one convenient place. Watch author and security expert Robert Siciliano explain more touchscreen features in the video below.