Customer FAQs

Discover answers to the most frequently asked questions from ADT customers with the click of a button.

1. How can I cancel my ADT service?

How can we change your mind? Your security is always what’s most important to us and we never want to see any home go unprotected. For security reasons and for your protection, cancellation of your alarm services cannot be completed online. 

Learn more about how to cancel your ADT service.

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