Our advantage

We have invested in our commercial security business by making key acquisitions to provide enhanced technical and service capabilities for our customers. ADT Commercial has assembled top system integration talent to provide a holistic approach to the problems that risk, resilience and security leaders are facing now and must prepare for in the future.

Our professionals have deep industry knowledge and work in partnership to address your specific risks. We know the value of transparency and performance measurement, and employ best-in-class tools to deliver outstanding security programs with quantifiable results.

The power of partnership

While other security providers may promise great customer services, we consistently deliver a great customer experience. We provide commercial security that incorporates cutting-edge technology—but we never let it come between us and a customer.

National and local

We offer customers the best of both worlds—a strong national company with local offices providing a quality service experience. We have a broad footprint and can meet your needs—whether you have one site, a dozen sites or 5,000 sites.

A sense of urgency

We strive to answer all calls within a few rings—with no automated phone systems. Same-day service is our goal, not an upcharge.

Qualified technicians

We dispatch technical personnel trained to service the systems at your sites—they show up on time with the right equipment. We also email you when you are next on the technician’s schedule along with their picture so you know who to expect, and when.

Extensive experience

In order to help deliver an exceptional service response, we have thousands of our own technicians with an average tenure of over 9 years.