Your security partner
Unique intrusion alarm monitoring
We can help you protect your organization with proven, reliable technology. Whether you are on-site or miles away, our state-of-the-art intrusion detection solutions and monitoring services give you peace of mind, so you can focus on your business.
We don’t provide a one-size-fits-all solution. We design protection that takes the shape of your organization, helping you choose the most robust intrusion system with the latest technology.
- Opening and closing reports that provide an audit trail of business hours
- The ability to expand, enhance, and customize the system
- Integration with fire alarm systems, security system access control, and video surveillance systems
- Flexible options, such as motion detectors, photoelectric beams, magnetic contacts, shock and pressure sensors, and glass break detectors
- Exit and entry time delay features
Our comprehensive onboarding process connects you with the ADT Commercial team members who will be working with you. We will strive to be sure all of your plans are communicated clearly and help you with the training and support you need as the installation begins. Our professionals strive to perform their detailed work efficiently, installing the system with minimal or no disruption to your business.
We dispatch technical personnel trained to service the systems at your sites—they show up on time with the right equipment. We also email you when you are next on the technician's schedule along with their picture so you know who to expect, and when.
We compensate based on quality
Every call and installation is followed by a customer satisfaction survey, and your opinion is critical. We compensate our employees in part on their ability to provide exceptional customer service. Your satisfaction matters to us.
More than just intrusion
Our system detects motion and intruders, as well as other issues that can impact health and safety. We can monitor your building for sump pump failure, sudden temperature changes, smoke, carbon monoxide and flooding. All of these issues can be incredibly expensive to your company, and our alerts can help you step in and arrest the damage.
Intrusion alarm systems are linked to our UL Listed monitoring centers located across the U.S. We use automated signal load balancing and backup architecture to help your organization’s critical intrusion, fire, and life safety alarms receive a response, even during inclement weather or other major emergencies.
eSuite account management platform
- Set up privileges by authority level
- Get alerts for events
- Get alerts for exceptions
Our intuitive, responsive system is both sophisticated and easy to use. Should you ever have questions about how it works or what it should do, we’ll be available to help.
Full system support
We can integrate our system with other vital building functions, including life and safety functions. If you need more than an intruder alert, we can prepare a package of solutions tailored to you and your business.
Let’s start a conversation
We make it easy to switch providers, and our onboarding process is predictable, dependable and painless.