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Everon Customer Engagement Platform

The Everon™ customer engagement platform gives you vital insights to make better, more informed decisions and the power to act on your security system information. 

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Insights to Make Better Decisions. Power to Take Action.™

You’ve taken crucial steps to protect your business with essential security, fire, and life safety measures—but how do you handle the everyday management of these critical systems? Our customer engagement platform provides ready access to the varied system data they generate, organized into a user-friendly dashboard that's designed to enhance your awareness and simplify your decisions.

Introducing the Everon Customer Engagement Platform

Immediate Access to Your Information

With a recently updated user interface and enhanced dashboards, we prioritize your account and alarm data based on the preferences that you set, so the most important items requiring your attention and action are displayed first.

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Ease of Management

Data is presented in new ways, helping you make decisions quickly. Efficiently manage your account needs, settings, and more.

Improved Visibility

Gain insight into your security, fire, and life safety systems across all your locations in real time, whether you have one site or thousands.

Documentation and Reporting

Use a single platform to document incident evidence and manage system test results, alarm history, open/close reporting, and more.

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Manage Your Account Remotely

Access many features of your account online—without having to call a service representative.

Service, Installation, and Inspections

  • Submit service requests online
  • View service history and technician resolution notes
  • View real-time service call status
  • Manage service and installation work*
  • View service, installation, and inspection reports

Account Management

  • Place system on test and view test event history
  • Update billing info and pay invoices online
  • View and update system schedules
  • Update your contact list and keypad codes*
  • Arm and disarm your system remotely†

* Some services may require additional charges.
† Feature coming soon. Only available with compatible systems.
 

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Powered by Experience. Driven by Excellence.™

Rely on us to be your One Ideal Partner for integrated security, fire, and life safety solutions, backed by our national strength, local knowledge, and innovative approach to help protect your people, property, and assets.

Discover Our Advantage

Benefit from decades of enterprise-level experience and custom designs from qualified experts.

Save time and maximize convenience with in-standard installs, virtual service calls, and first-day resolution.

Quickly respond to incidents from your mobile device to help reduce false alarms and improve emergency response times.

Gain insights and the power to take action on your security program with our Everon customer engagement platform.

Manage Your System in One Place

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Account Management

Manage and administer your monitored and non-monitored systems and solutions remotely from a consolidated, user-friendly dashboard. Easily adjust user permissions, update alarm codes, and conduct system tests—all online without picking up the phone.

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Activity Reporting

Access alarm events and histories quickly and easily, set reporting parameters and schedules, and review inventory and other reports.

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Service, Installation, and Inspection

Initiate service requests, track ongoing installation or maintenance work, and review service notes, history, and reports at your convenience.

Integrated Security, Fire, and Life Safety Solutions

Trust the safety and security of your business and employees to a comprehensive solution from one industry leader—Everon. Our experienced professionals will work to understand your challenges and recommend a solution that meets your individual needs and satisfies local code requirements.

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Security Solutions

Our security experts can help protect against theft, vandalism, and other risks with integrated intrusion detection and monitoring systems that are customizable to your business needs.

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Fire and Life Safety

Protect your personnel, your property, and your assets from fires and other emergencies with a complete fire and life safety solution designed, installed, and maintained by the professionals at Everon.

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Monitoring Services

Trained monitoring specialists help protect your security, fire, and life safety systems around the clock from our nationwide network of state-of-the-art, UL Listed monitoring centers.

Connect with an Expert

Whether you need comprehensive solutions for newly built facilities, or need to upgrade or add on to existing security, fire, and life safety systems, experienced Everon consultants can partner with you to address your security and life safety needs.