Next-generation account management

We listened to the current and evolving needs of customers, then designed eSuite to address them. This next-generation tool is highly intuitive and provides to-the-minute, actionable insight into your organization.

Activity dashboards

eSuite Home dashboard showing Alarms and Dispatches graph
Activity dashboards let you quickly view critical location activity in a summary activity map or as a trending graph.

You can easily define a specific time period and then drill down using individual activity maps and graphs.

eSuite mobile for the way you work today

eSuite mobile Overview screenshot
The eSuite mobile interface adds an incredible amount of flexibility and scalability, allowing your team to utilize key features on their own mobile devices.
  • Create temporary location schedules
  • View and edit location contacts
  • Place intrusion alarm panels on or off test, watch tested zones check into our central station in real time

Feature rich and user-friendly

Account Management:

  • Add and update your contacts and alarm codes
  • Manage system status
  • Place systems on test
  • View video verified alarm events
  • Verify and update open and close schedules
  • Pay and view invoices
  • Manage users and permission roles
  • Manage permits
  • Implement dual-factor authentication
  • Manage keypad codes

Service, Installation and Inspections:

  • Request service calls
  • View service history, details and technician resolution notes
  • Track installation work
  • Access deficiency repairs
  • View real-time service call status

Activity and Reporting:

  • Access alarm history and activity
  • View video verified alarm events
  • Scheduled reporting capabilities for reports and dashboards
  • View service, installation and inspection reports
  • View dashboards for technician visibility
  • Run product inventory reports

Let’s start a conversation.

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