Fire Alarm Systems & Monitoring - How It Works


Our 6 nationwide interconnected monitoring centers coordinate to provide you with fast response around the clock.


If a sensor inside your business is triggered we’ll respond immediately and contact you.


We can contact and dispatch emergency response services to your business on the spot.

Frequently Asked Questions

What does Fire Alarm Monitoring include?

The ability to switch from your current fire alarm provider to ADT Fire Alarm Monitoring services. This includes the easy reprogramming or replacement of your current fire alarm system equipment (in accordance with NFPA 72 and UL 827 standards). The fire alarm system will be connected to a network of 6 interconnected, ADT-owned Customer Monitoring Centers, strategically located throughout North America, and staffed by trained specialists. The security network is equipped with back-up services that comply with industry standards.

If I lose power, will my alarm system still work?

Yes. In case of a power loss, the back-up battery will activate to maintain your alarm protection for several hours. In the event your battery is low, a low-battery signal will be sent to your Customer Monitoring Center so you can be notified.

*Available for Medium-sized​ businesses. May not be available in all areas