Always There Promise

Five Ways ADT Promises to Always Be There for Your Government Organization.
ADT is committed to government customers around the clock, available to answer the smallest question and act immediately in any crisis.

We promise all customers five ways ADT can help protect and grow your business. We promise to always be there to protect the things you value most.

1. Sales
   Single-source products and services with 220 nationwide offices.
2. Installation
   Quality, on-time installation.
3. Service
   A nationwide team of service personnel and Quality Service Plans.
4. Monitoring
   "Best-in-class" monitoring staffed by trained professionals in six interconnected facilities.
5. Billing
   Billing cycles designed to meet your needs.

ADT Government Service and Customer Support

7,200 service personnel, quality service plans and our exclusive Money Back Guarantee, our promise to you that the system and service you receive will keep you satisfied.

• Preferred Service Plans

  We provide proactive service solutions that offer convenience and peace of mind as well as the information and resources you need to help secure and manage your organization. We structured these packages so that you can pick and choose the right services that meet your current needs, whether they are:

  • Intrusion Detection and Control
  • Fire and Life Safety
  • Video Surveillance
  • Electronic Access Control

  Moreover, by packaging these solutions together, we're also saving you money.

• Dedicated National Account Support Center

  Provides centralized management to satisfy your unique needs:

  • Centralized process management
  • Nationwide installation management
  • Seamless customer service and sales assistance
  • Project management
  • Consolidated billing options
• ADT Integrated Services - One Company, Many Solutions

  ADT provides a scope of in-house integration services that few other companies can. In fact, we have the resources to design, install, service and manage your system for as long as you're an ADT customer. This holistic approach reduces your administrative burden and helps extend the benefits of your security system into business operations. By integrating all of your systems with a single source, you can realize significant savings in time, resources and money. Plus, with a trusted partner like ADT on your side, you get the peace of mind that whatever issues your organization faces in the future, we will be there with a solution to address them.

24 Hour Security Monitoring

The Industry's Leading Monitoring Centers are Watching Out for Your Organization

"Best In Class" monitoring staffed by highly trained, safety-certified professionals in six interconnected facilities.

• Seamless, redundant service through six fully connected centers, each designed to withstand disasters and power failures.
• Highest quality monitoring, 24/7/365.
• Fire/Life Safety, intrusion detection and critical condition monitoring in addition to remote video management and access control management.
• Contingency back-ups to prevent service interruptions.
• Dedicated and trained professionals.