Small Business Billing Questions How to Read Your Billing Statement Below are questions that may be of concern to you regarding your bill. Frequently Asked Billing Questions Q: When my system was installed, I wrote a check to ADT, but it's not reflected on my first bill. Is there a problem?
A: Occasionally, because of billing cycles, your first bill is issued before that first payment has been posted. Your payment should appear on your next bill; if not, call the ADT Account Services Center at 1-800-ADT-BILL(1-800-238-2455). Q: My invoice is slightly higher than I expected. What were the extra charges?
A: State and local municipalities sometimes charge tax on the services provided by ADT, which ADT is then obligated to collect as part of the monthly billing process. Q: I received an invoice, but do not see a "Payment Due Date." When is my payment due?
A: ADT bills for monitoring services in advance, based upon your pre-selected billing schedule (monthly,quarterly, etc.). Your payment is due upon receipt of your invoice. Q: I want to maintain my service address, but need to change where my bill is sent.
A: To change your billing address, please contact the ADT Account Services Center directly at 1-800-ADT-BILL (1-800-238-2455). For all other billing related questions, contact the ADT Account Services Center at 1-800-ADT-BILL(1-800-238-2455). | 
