Questions About VoIP

Our VoIP FAQ's section is designed to answer your about service, installation, and other common questions regarding Voice Over Internet Protocol, or VoIP service.

What is VoIP/Digital Phone Service?

Will switching to VoIP/Digital Phone service affect my ADT security system?

How does my ADT security system work?

What is ADT’s policy on VoIP/Digital Phone Services?

What is Safewatch® CellGuard®?

What is a Qualified “Managed Facility Voice Network (MFVN)”?

Is the phone service I want included in ADT’s VoIP/Digital Phone Policy?